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Swickard Toyota

Edmonds, WA

4.6
1,618 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,618 Reviews of Swickard Toyota

April 05, 2022

King is great. Has been for years. Great service. Great communication. Shuttle service driver efficient and friendly. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King
Report | Print
Apr 06, 2022 -

Swickard Toyota responded

Thank you, Bill, for this wonderful 5-Star rating, means a lot to us! Khing cares about his customers and it shows with your response. Our shuttle driver, Al will appreciate your delightful feedback and we'll share your nice review with both. We look forward to serving you for many more years to come!

April 05, 2022

Didn’t have my online tire appointment in their system but they accommodated me. Also offered me a less expensive tire option that was equal quality’s. More

by Erinmarie1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Apr 06, 2022 -

Swickard Toyota responded

Erin, we’re thankful for your review! We value your feedback, and we are pleased to learn our team made sure you were taken good care of. We look forward to the opportunity to servicing you in the future. Take care!

April 05, 2022

Service was fast and though. Staff was helpful, pleasant and knowledgeable. I depend on all to keep my car in great condition. More

by 5_copes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names.
Report | Print
Apr 06, 2022 -

Swickard Toyota responded

Thank you for sharing your excellent review and for entrusting us with your service needs. We are pleased to know you had a great experience with our service team and we look forward to providing you with the best possible service in the future.

April 04, 2022

By far the best service I ever received if your in the market for buying a new car please get in touch with Alejandro Farfan he’s definitely the best person to go to bought my 2022 rav4 through him and it More

by Frederick.hurtado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro, Farfan
Report | Print
Apr 05, 2022 -

Swickard Toyota responded

Frederick, thank you so much for this fantastic review! We are so thrilled to hear Alejandro went above and beyond to make sure you had a positive overall experience while finding the perfect car for you. It was an absolute pleasure to assist you and welcome to the Swickard Family! Have fun in your brand new awesome Rav4!

April 03, 2022

The purchasing experience of the new auto was good, Had to wait at least 1.5 hours for an opening to the finance department was not so good. More

by rbrtfrtn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Andrew
Report | Print
Apr 04, 2022 -

Swickard Toyota responded

We greatly appreciate you sharing your sales experience with us! We apologize you had to wait longer than expected for our finance department. Enjoy your new vehicle and we encourage you to stop by anytime if you have any questions in the future. Take Care!

April 02, 2022

Quick service, friendly folks, fair prices - I’ve been bringing my vehicles here for years. Thanks Swickard! More

by bethpendergrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 04, 2022 -

Swickard Toyota responded

Beth, thank you from all of us at Swickard Toyota for your kind words and being such a long-time loyal customer! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guest and we’re glad that this commitment was reflected in your visit with Brandon and the team. We look forward to the next time we’re able to serve you again. Have a fabulous week!

April 02, 2022

Had my car serviced Good and pleasant customer service. Ease of intake. Clean waiting area and clean restroom. More

by Highlandertherecanonlybeone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Apr 04, 2022 -

Swickard Toyota responded

We're thankful for your feedback! It’s wonderful to hear that our team provided good customer service and that you felt comfortable while in our waiting area. We appreciate the opportunity to serve you. Please call us whenever we can be of further assistance. Thank you!

April 01, 2022

Great service. Quick turnaround time on the service. Shaylon was fantastic. I appreciate your help on my 4Runner Service. More

by ceafoam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon Depew, Paul Chung
Report | Print
Apr 01, 2022 -

Swickard Toyota responded

Thank you ceafoam! It makes our day to hear that we were able to provide you 5-Star service! We’ll make sure to let Shaylon know about your nice feedback—he’ll be thrilled to hear your kind words! We’re grateful that we had the opportunity to serve you. Have a great weekend!

April 01, 2022

Sales reps I worked with Lizzy and Nicolo are fantastic, professional and very helpful! Grateful to work with them. More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy, Nicolo
Report | Print
Apr 01, 2022 -

Swickard Toyota responded

Amy, your positive feedback and 5-Star review is much appreciated! We are delighted to know Lizzy and Nicolo provide you with top-notch customer service and were helpful in getting you into your new vehicle. Thank you for choosing Swickard Toyota and we hope to see you again!

Apr 01, 2022 -

Amy responded

My pleasure!

April 01, 2022

Shaylon we went way out of his way to help me out. He was kind, prompt and was provided excellent communication. I’ll definitely be using them again in the future. More

by ryanerwert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylon
Report | Print
Apr 04, 2022 -

Swickard Toyota responded

Thank you, Ryan, for writing about your recent visit with us! We are happy to hear that Shaylon provided you with outstanding customer service and communication we strive to deliver to each of our guest. We appreciate you being our customer and we’re here for you anytime! Have a great week!

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