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Swickard Toyota

Edmonds, WA

4.6
1,643 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,643 Reviews of Swickard Toyota

April 08, 2022

Very professional, clean, and helpful. The person that helped me even honored a last minute request to vacuum out my vehicle. I will be back! More

by Natalie.lecher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember., Paul Chung
Apr 08, 2022 -

Swickard Toyota responded

Natalie, we're so happy your service appointment went well and it’s great to hear our team took wonderful care of you. We sure appreciate you taking the time to leave us your kind review and we look forward to seeing you at your next visit!

April 08, 2022

I like the disciplines and the environment provided for customer. Overall good customer service and experienced employees such as KHING LY. Mr KHING welcomes and serves customers in his own unique way. I f More

by Sahil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KHING LY, Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

Thank you so much for your 5-star review! We will share your great feedback with Khing and the service team to let them know to keep up the amazing work. Khing will greatly appreciate your kind words. We look forward to your next visit!

April 08, 2022

Easy registration, courteous staff, comfortable lounge, qualified technicians, fast service, good report, overall good. Thanx More

by Hshaugen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

Your valuable review means a lot to us, and we want to make sure we provide you with the best support possible. We look forward to continuing to serve you in the future. Enjoy your week!

April 08, 2022

I have had a great service and I really appreciate that your kind and great serves. Keep Up the good work! More

by Addisalem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 12, 2022 -

Swickard Toyota responded

We always enjoy hearing what our customers have to say. We’re glad we could be of services and appreciate the kind words! Please see us again if there is anything else we can help you with! Thank you!

April 08, 2022

While the dealership indicated that they completed the tasks that were agreed upon, a close inspection of my truck after getting it back showed some of those tasks were not done. Specifically, the tires w More

by JV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heyer, Devin
Apr 12, 2022 -

Swickard Toyota responded

JV, your feed back is very important to our business. We use this to learn from our mistakes and improve the experience for the next guest. If you’re willing, we’d like to hear more about your recent visit. Please consider reaching out to our Service Director, Kevin Nelson at (425)775-4422 Ext. 4727 or email at Kevin.Nelson@Swickard.com Thank you Swickard Toyota Customer Care

April 07, 2022

Khing is excellent to work with. Alex was great too. Every staff member I interacted with was warm and professional. Great service, will be back. More

by Jcullins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing, Alex
Apr 08, 2022 -

Swickard Toyota responded

We are so grateful for the excellent 5-Star rating! Swickard Toyota is committed to providing you with superior customer service and it was our pleasure to work with you. We will pass along your nice compliment to Khing, Alex and the service team. Have a fantastic weekend!

April 07, 2022

Drove in for oil service. Good jo and waited 1 1:2 hr. Previously called gor appointment and told it would be several weeks More

by Bonger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 07, 2022 -

Swickard Toyota responded

Thank you for visiting us at Swickard Toyota! We want you to know how much we appreciate your review. We’re happy to hear we were able to get you serviced earlier than expected. Hope to have you back soon!

April 07, 2022

The people are always kind and listen to my concerns. I feel that they are honest and do not recommend unnecessary repairs. I love the reminders and that they know everything that's been done to my car a More

by Vw4angi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Apr 08, 2022 -

Swickard Toyota responded

We appreciate you taking the time to share your terrific feedback with us! We work hard to make sure our guests have a wonderful experience. We will be sure to share your nice comments with our whole team, and we look forward to working with you again!

April 07, 2022

The staff is very perfectional, friendly. The waiting area is very clean and restroom is clean. This is about the 3 or 4 times I been there, I would recommend my family and friends to come th More

by Franson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy, Paul Chung
Apr 08, 2022 -

Swickard Toyota responded

Franson, we are delighted to hear about your positive service experience! We know that you have many choices when doing business and we appreciate your selecting Swickard Toyota. Your recommendation means a lot to us, and we look forward to seeing you at your next visit. Have a happy weekend!

April 06, 2022

The service adviser Brandon does a great job keeping me informed on my car current status. More

by mnk39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 06, 2022 -

mnk39 responded

T

Apr 06, 2022 -

Swickard Toyota responded

We greatly appreciate you sharing your recent service experience with us! It was our pleasure helping you with your vehicle needs and it’s nice to know Brandon provided great communication and gave you up to date status regarding service repairs.

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