Back

Swickard Toyota

Edmonds, WA

4.7
1,649 Reviews

21300 Highway 99

Edmonds, WA

98026

Directions

By Type

1,649 Reviews of Swickard Toyota

February 01, 2022

Almost had regrets, taking my vehicle here, until I was met with above-and-beyond service, 10/10 would bring this car back. More

by LooongtimeFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Paul Chung
Feb 02, 2022 -

Swickard Toyota responded

Thanks for entrusting us and giving us a chance to take care of your service needs. Glad to hear Brandon went the extra mile to assist you and we’ll be sure to pass along your kind words. Please come visit us again!

January 31, 2022

Brandon is a great service advisor, works in efficient way and very customer oriy. I would recommend anyone with Toyota to be serviced contact Brando More

by Isaac.Kasimov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, service advisor
Feb 01, 2022 -

Swickard Toyota responded

Thanks Isaac, for leaving a nice review and we're thrilled to know Brandon went above and beyond to make sure your service needs were taken care of. We'll be sure to share your praises with him!

January 30, 2022

Service was prompt and professional. Nice waiting area with plenty of room for social distancing. More

by RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
Feb 01, 2022 -

Swickard Toyota responded

Thank you so much for taking the time to share your experience at Swickard Toyota. We’re delighted to learn you enjoyed your visit. Thank you for being our valued customer and we hope to see you again soon!

January 29, 2022

Marlon was engaged to help me to get service. He called me back and made me very comfortable. More

by Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon
Feb 01, 2022 -

Swickard Toyota responded

Leo, Thank you for the positive feedback! We are pleased to hear Marlon provided you with good customer service and he made you were taken good care of. We look forward to servicing you again in the future!

January 29, 2022

Staff and service are great, but would prefer not to wait an hour and a half for an oil change More

by wirthwhile1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K hung ly, Paul Chung
Feb 01, 2022 -

Swickard Toyota responded

We appreciate you providing us with feedback on your recent service visit. Happy to hear you had a good experience with our staff and we are sorry for the wait time; we are currently working on improving our efficiency. Thank You!

January 28, 2022

Nicolo was my salesman and he’s very friendly and knowledgeable. David R in Lake Forest Park More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolo
Jan 28, 2022 -

Swickard Toyota responded

Thank you David, for your feedback! We are glad you had a first-rate experience with Nicolo. Please come visit us again if we can be of any assistance.

January 28, 2022

Too expensive...But very fast and friendly also. Shaylon Too expensive... But very fast and friendly also. Shaylon was courteous and fun to deal with. More

by Teresacee33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon
Jan 31, 2022 -

Swickard Toyota responded

Your feedback is important to us! We are glad you had a good experience and Shaylon will appreciate your kind words.

January 28, 2022

Good customer service!Staff explained duration of Good customer service! Staff explained duration of service so that I know how long the service will be completed. More

by Fayecheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond McCoy
Feb 01, 2022 -

Swickard Toyota responded

We appreciate you taking time to write a review and we are glad that you enjoyed your experience with us. Please come visit us again soon!

January 28, 2022

Always great service! The team at Toyota are honest, reliable, and trustworthy. This is the only place I take my car for all oil changes and services. More

by Triciamomo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon & Patrick, Paul Chung
Jan 31, 2022 -

Swickard Toyota responded

Tricia, thank you so much for leaving this lovely review! It’s our absolute pleasure to assist you with your service needs and we’re blessed to have you as our loyal customer. All the best!

January 28, 2022

Friendly staff, clean environment. It was a bit strange the gentleman helping me today seemed new to role and he was on his own, not his fault but there seems to be a need for more comprehensive training t More

by Newbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure nobody introduced themselves
Jan 31, 2022 -

Swickard Toyota responded

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you and have a great week!

...
81
...