Swope Chrysler Dodge Jeep

Not very helpful when you have issues Purchased a 2009 Dodge Journey from them. Owned it for about 3 months and only had the vehicle in my posession about 20+ days out of the 3 months when Purchased a 2009 Dodge Journey from them. Owned it for about 3 months and only had the vehicle in my posession about 20+ days out of the 3 months when I finally got them to buy it back from me. The rest of the time it was being worked on there. Had multiple electronic issues. Funny thing was they assured me when I bought it, that it was only ever worked on at their dealerahip. I am very knowledgeable when it comes to cars and I found a "patch" in an electrical wire under the hood where someone had spliced in a fuse running off the battery. They "didn't know anything about it. The sales manager (Russ) was extremely rude and not very understanding about the fact I spent about $14k and barely got to drive it. On top of that they put us in a PT cruiser for our first rental, then a Pontiac SUV, that we had to drive down 1 hour to give back, and then finally another Journey. At least they could've tried for a comparable vehicle to start. More

Great Experience Went in with the intent of just looking, not realizing that I would actually be able to purchase anything, but Ray really helped me out and got me goi Went in with the intent of just looking, not realizing that I would actually be able to purchase anything, but Ray really helped me out and got me going with a great car at a really good price. It was a really great in-and-out experience. Quick and easy. More

Very Good Experience Went in to look for a truck. Got a salesman who was very talkative but pleasant. Test drove several trucks (Dodge, Ford, Chevy) but didn't buy anyth Went in to look for a truck. Got a salesman who was very talkative but pleasant. Test drove several trucks (Dodge, Ford, Chevy) but didn't buy anything. However, it did help provide me with a better idea of what I was looking for. So I went out to AutoTrader. Found several trucks that I liked and was about to buy one but it got sold out from under me. It was probably meant to be because the truck was located in Iowa and I'm in Kentucky. So, it would have been a long haul to get this thing. I kept looking on AutoTrader and eventually Robert Smiley, the salesman I test drove vehicles with at Swope called me back. I didn't lie. I told him what I was doing. He understood but told me he could arrange to get exactly what I wanted if I gave him the list of options I wanted on the truck. He hooked me up with another fellow and within one day after providing the list they got me the exact color, with low miles, more than 90% of the options I wanted on the truck and right around the price range I was looking at. I felt the price was very fair considering all the trucks I had been looking at on AutoTrader with all the options I wanted. And, I only had to drive 12 miles down the road to get it! Thank you Robert and Russ at Swope Chrysler Dodge! By the way, Robert got me to drive a Dodge Ram Big Horn 1500. And although I've always been a GM kind of guy, guess what I'm driving now with a 5.7 Hemi in it? :) Charles / Radcliff, KY More

Swope experience for the first time This was the first buying experience from the Swope dealership here in Elizabethtown. I bought a 2015 ram 3500 Laramie longhorn addition very beautifu This was the first buying experience from the Swope dealership here in Elizabethtown. I bought a 2015 ram 3500 Laramie longhorn addition very beautiful and loaded and at a descent price and the guys who made it happen was very polite and professional. overall a great day, the only thing I have a complaint about was what I would call false advertisement and what I mean is every where I read in the show room, on line, not sure about commercials free 24 month or 2 year maintenance agreement on EVERY PURCHASE it didn't say except diesels. but was told that the deal didn't include diesel trucks after all the paperwork was signed needless to say I was disappointed. it wasn't a deal breaker but I will ask more questions before I sign next time. More

These guys and gals are PROs! I was looking for a Wrangler Unlimited with a very specific configuration and color. Selection across all dealers was limited at end of model year, b I was looking for a Wrangler Unlimited with a very specific configuration and color. Selection across all dealers was limited at end of model year, but Rob Smiley, Dexter Golden and the team at Swope kept looking until they found the Jeep we wanted at the price we wanted. I highly recommend you check them out if you are looking for the best car buying experience and great price. A super experience at every level. More

New car Thanks Tyler for helping us find a great new SUV. It was within budget and had very low mileage. We enjoy how friendly he was. Thanks Tyler for helping us find a great new SUV. It was within budget and had very low mileage. We enjoy how friendly he was. More

Excellent Customer Service This was the first time I've ever purchased a car and Rob Smiley did everything in his power to make it a great one! When we are ready to purchase ano This was the first time I've ever purchased a car and Rob Smiley did everything in his power to make it a great one! When we are ready to purchase another vehicle, we will definitely be back! More

Very professional I recommend any one to shop and buy here, salesman Alex Persful was very professional, along with other staff members that were very polite , great d I recommend any one to shop and buy here, salesman Alex Persful was very professional, along with other staff members that were very polite , great dealership, Thank you!! Five out of Five stars. strongly recommend More

A+ Outstanding Service It was a pleasure dealing with Alex Pursful and the rest of the Staff at Swope. Alex did everything possible to make sure we walked away happy. Love It was a pleasure dealing with Alex Pursful and the rest of the Staff at Swope. Alex did everything possible to make sure we walked away happy. Love the new car. Thanks More

great dealership expierence with Alex Persful We had the good fortune to deal with Alex Persful on our car purchase. He was great. Professional, knowledgeable, tuned to customer needs, and helpf We had the good fortune to deal with Alex Persful on our car purchase. He was great. Professional, knowledgeable, tuned to customer needs, and helpful. Their finance manager Paul Davis was also very helpful. My wife and I are very happy with my new car and thankful to Alex, Paul, and Swope for such a pleasant buying experience and such a great car. More