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Swope Chrysler Dodge Jeep

Elizabethtown, KY

5.0
68 Reviews

1012 North Dixie Highway

Elizabethtown, KY

42701

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Showing 5 service reviews

October 15, 2019

Service and Warranty Questions I’ve had my Jeep Cherokee Limited for a year and had some questions concerning its upcoming service and warranty coverage. I spoke to Austin in the S More

by Dave.H
Customer Service
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 28, 2019 -

Swope Chrysler Dodge Jeep responded

Dave, Thank you for taking the time to leave a review. It is greatly appreciated! Let us know how we can be of service in the future. Swope Chrysler Dodge Jeep Ram

June 29, 2019

For me, great service by.. Austen in service department is awesome! Great guy who will give you up front qout and will inform you later if something comes up. It's rare for me t More

by Timsram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Swope Chrysler Jeep in Elizabethtown
February 15, 2019

Slimy sales tactics Robert Smiley and Management at this dealership are Slimy. They Sold my mother a car 5k over market value. The sales Person told my mom she would have More

by Msoldier20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Smiley
Feb 20, 2019 -

Swope Chrysler Dodge Jeep responded

Dear Sir, I am sorry for your distress over the warranty coverage on your mothers vehicle. Our company was founded by veterans and have honored and supported our Armed Forces for over 65 years. I am a Vietnam veteran myself and during my 40 years of employment I have seen firsthand this company’s commitment to community. Unfortunately all warranties have limitations and the one your mother purchased does not cover clutch replacement. Despite the vehicle being out of warranty both in time and miles, I am still willing to stand by my original offer to cover half the cost of the clutch repair. I am here to help in any way possible. You can contact me by phone at (270) 765-2181. Sincerely, Greg Trent VP/GM Swope Chrysler Dodge Jeep RAM

December 31, 2018

Awesome staff. Quick service. I’ve been coming here since 2005 with all my jeep needs. I’ve always been taken care of quickly and politely. Would recommend to anyone looking to buy More

by Jeepsy soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dupin
Feb 20, 2019 -

Swope Chrysler Dodge Jeep responded

Thanks for the "Awesome" review.

November 22, 2017

Go anywhere but here. Service is garbage. Tactics include but not limited to saying the manager is off but will be in tomorrow then the next day saying he's on vacation. O More

by Timothy Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig