Swope Chrysler Dodge Jeep
Elizabethtown, KY
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Service and Warranty Questions I’ve had my Jeep Cherokee Limited for a year and had some questions concerning its upcoming service and warranty coverage. I spoke to Austin in the S I’ve had my Jeep Cherokee Limited for a year and had some questions concerning its upcoming service and warranty coverage. I spoke to Austin in the Service Dept and he was able to quickly provide the information I needed for all my questions. More
For me, great service by.. Austen in service department is awesome! Great guy who will give you up front qout and will inform you later if something comes up. It's rare for me t Austen in service department is awesome! Great guy who will give you up front qout and will inform you later if something comes up. It's rare for me to get this customer service. I never down my servers! Hudson, sales, is friendly and just down to earth. Very rare to me, sales are just to sell but Hudson is different. Both made my day. Thanks guys and God bless you all! More
Slimy sales tactics Robert Smiley and Management at this dealership are Slimy. They Sold my mother a car 5k over market value. The sales Person told my mom she would have Robert Smiley and Management at this dealership are Slimy. They Sold my mother a car 5k over market value. The sales Person told my mom she would have the best warranty available, yet he sold her a 12k warrant. Sure there are better warranties in the market. This dealership took advantage of my Mother who is a disable Vet. They Promised the world but actually gave her the Bare Minimum. With the Price she paid for the Car, she should be covered for anything wrong with that car. We've tried to reach the dealership and ask for help on the repairs, but the dealership wouldn’t help because she recently went over the standard warrant. The car only has 20k Miles on it and is less than 2 years hold. Smh If you don’t know about the car your interested do your research before going to this dealership. They will take advantage just to get a good bonus check. Don’t expect any help once you drive off the Lot. Service and Management sucks. More
Awesome staff. Quick service. I’ve been coming here since 2005 with all my jeep needs. I’ve always been taken care of quickly and politely. Would recommend to anyone looking to buy I’ve been coming here since 2005 with all my jeep needs. I’ve always been taken care of quickly and politely. Would recommend to anyone looking to buy or get services done. More
Go anywhere but here. Service is garbage. Tactics include but not limited to saying the manager is off but will be in tomorrow then the next day saying he's on vacation. O Service is garbage. Tactics include but not limited to saying the manager is off but will be in tomorrow then the next day saying he's on vacation. Oh and the lovely pretending not to hear you then hanging up on you. Had the car in for the same thing 3 times within a month each time it got worse and more dangerous. More

