I bought this truck from a local dealer to help support the economy. While I understood that they were moving across the street the week-end after I bought the truck, I assured them to take there time getting it clean and getting in ready. I still had a car and was just wanting things done right. It took two times to get the truck cleaned (over a week) in a way that mud was not covering the bottom, the engine was clean the the inside was detailed. The detail manager thought I was picky.
After a couple of days, I called due to a shimmy in the transmission while shifting in overdrive, that was handled well. Although, I am not sure tires have too much to do with a shimmy at one speed, but not at higher speeds.
While waiting over a month, I started to wonder why I did not have a title or the registration for the truck. We pay document fees now, so I was expecting both within a month. Well I called on the title and that is really up to the state timelines, so I am waiting for up to 60 days for that. I called again and talked to the business department and asked about the registration for the car. Another wait due to mistake as to where the payoff was made from the previous owner.
I am not sure why the consumer has to pay for documents that are within Swopes control to treat those documents as not important. I was told, I would just have to wait cause they made a mistake. It is in the details for me, and I am very apprehensive now about the care they took to do the mechanical checks on the truck I bought. Espeically given, the lack of concern about cleaning it and getting documents done efficienty and done right.
Please think twice about this dealership, they have very poor customer service, they do not work as thought they care or that your experience matters.