Swope Toyota

Lee Legaspi is an excellent specialist. He made sure I understood everything. I would recommend him highly to anybody that wants to buy a car. Mary Ellen Thompson in finance was vey helpful in making sure I got the best interest rate. While I was waiting for my car I had a vey good conversation with Lacey Klink. My buying experience was not stressful Lee made sure I was comfortable. Overall I highly recommend Swope Toyota. This was my first time buying from them. My sister has bought 2 vehicles from this dealership and my brother one. I really like my 2019 RAV4.

The GM called and apologized for my experience here. She was extremely nice and honestly, had she been there that day, would have resolved the issues I had with the salesman.

I had purchased a vehicle at Swope one other time and the experience was OK but not today. I visited the dealership looking for a truck and they had traded for one earlier that I spoke to the salesman about. He sent me to the detail shop to look at it were I ran into the sales manager. He was not happy the salesman sent me their but allowed me to take a quick glance at it. We both talked to the man in charge of the detail shop and he said he needed at least an hour and 15 minutes to complete. I told the manager at that time I was interested and to let the salesman know and I would return to the dealership in that time to drive it. He shook my hand and said he would. I returned in the alotted time time to find out it had been sold. Someone I feel was not be truthful. There is no way it could have been detailed driven by another customer and a deal closed that quick. I was raised in a time that your word meant something but it seems at this dealership that is not the case. I wouldn't recommend their sales staff to anyone. I believe this would have not been a issue if the sales manager had done his job. This was my last trip to their dealership and I will definitely not recommend them to anyone.

My car of seventeen years died. It was sold to me by Chuck McIntyre. I looked him up again; he helped me pick out my newest vehicle. He is just awesome.

This was my first experience with this dealership and it was wonderful. No one there was ever pushy towards me and that I greatly appreciate! The first time I stopped by i just wanted to look at the selection of vans. I hoped no one would come out and start selling me anything and they didn't! But when I was ready to talk to someone i just walked in and became informed not sold on the van. My salesman was very informative about the vehicle I was looking at. When I was ready to talk #'s they were still wonderful and I felt no pressure to buy. I finished my experience with finance and again she worked to make the numbers the best possible payment for me. All this was very close to their close time which I didn't realize until it was to late and they never said anything about it. I will definitely tell everyone about my experience and that they should go to this dealership if looking for a new car.

I bought this truck from a local dealer to help support the economy. While I understood that they were moving across the street the week-end after I bought the truck, I assured them to take there time getting it clean and getting in ready. I still had a car and was just wanting things done right. It took two times to get the truck cleaned (over a week) in a way that mud was not covering the bottom, the engine was clean the the inside was detailed. The detail manager thought I was picky. After a couple of days, I called due to a shimmy in the transmission while shifting in overdrive, that was handled well. Although, I am not sure tires have too much to do with a shimmy at one speed, but not at higher speeds. While waiting over a month, I started to wonder why I did not have a title or the registration for the truck. We pay document fees now, so I was expecting both within a month. Well I called on the title and that is really up to the state timelines, so I am waiting for up to 60 days for that. I called again and talked to the business department and asked about the registration for the car. Another wait due to mistake as to where the payoff was made from the previous owner. I am not sure why the consumer has to pay for documents that are within Swopes control to treat those documents as not important. I was told, I would just have to wait cause they made a mistake. It is in the details for me, and I am very apprehensive now about the care they took to do the mechanical checks on the truck I bought. Espeically given, the lack of concern about cleaning it and getting documents done efficienty and done right. Please think twice about this dealership, they have very poor customer service, they do not work as thought they care or that your experience matters.

I will only ever buy a car from Swope Toyota and my salesman will only ever be Chuck McIntyre. From within our household we have purchased 4 vehicles from Chuck with no hassle, pressure or tricky sales tactics. He makes car buying a pleasant experience! Keep up the great job!

My first time experience with Swope Toyota was stellar! Gary Allen provided A-1 professional service and had every vehicle prepared and ready for inspection. Gary provided detail information on every car I examined and provided hands on demonstration. Mary in Finance was exceptionally kind, considerate and expedient in reviewing the financials and processing all paperwork. Such a great team! Was a real pleasure to have such great customer service provided. I'll be a repeat customer!

We just bought our 3rd automobile from Swope Toyota and as expected, it was a great experience. We are always treated in a professional, yet a "feel like we've known you for years" manner. It's a pleasure to go into a dealership and not be made to feel like they are doing you the favor. I will continue to recommend other to this family of dealerships. It was a pleasure doing business with them.

I've bought not one but two cars from Chuck Mcintyre and would recommend that anyone looking to purchase a new Toyota ask for Chuck!! Tell him Ryan sent you!!