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Szott Ford
Holly, MI
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 635 reviews
October 11, 2023
I would not suggest this dealer to anyone. Service was done on my truck without authorization or outside of the warranty. The headliner was left unsecured and loose. Tools were left inside the Service was done on my truck without authorization or outside of the warranty. The headliner was left unsecured and loose. Tools were left inside the truck. My personal belongings were removed from the driver side door and placed on the floor of the back seat. I received the truck with the flat tire light on. And they left plastic wrap on the roof of the truck. To top of off the dealer expected me to pay for the work that was not authorized to do. Also I was told the truck would take 2 days to do all repairs. It was with them for 7 days. More
by Jpeterson10
Employees Worked With
Kyle shea
Helpful October 10, 2023
Thanks to Tom, Austin, and Anthony K. Incredible deal, vehicle, and experience. Truly seamless. My second F-150, and I will most certainly be back. Love Szott! Incredible deal, vehicle, and experience. Truly seamless. My second F-150, and I will most certainly be back. Love Szott! More
by todd v.
Employees Worked With
Tom Mazeway , Anthony Ketchum, Nick Riley, Austin Moore
October 04, 2023
I have been leasing vehicles from Ford for over 20 years and my last 4 vehicles have all been from Szott Ford! They are by far the best dealership I have ever worked with! They are super easy, friendly and and my last 4 vehicles have all been from Szott Ford! They are by far the best dealership I have ever worked with! They are super easy, friendly and their customer service can’t be beat! More
by Carin G
Employees Worked With
Austin Moore
September 27, 2023
A huge thank you for fixing my Ford Flex. I damaged the passenger side mirror and they were able to replace with a new one. My car was also damaged by mistake at the dealership and was repa I damaged the passenger side mirror and they were able to replace with a new one. My car was also damaged by mistake at the dealership and was repaired like new with no charge. More
by Christine Watkins
Employees Worked With
Jordan Roxx service technician, Kyle Shea service advisor and Scott Hall Service Manager
August 14, 2023
We were able to make an awesome deal on a new Bronco after many failed attempts with other dealers! They were straight forward with pricing and shipping! Tom Ryan make the out is state sale so easy and after many failed attempts with other dealers! They were straight forward with pricing and shipping! Tom Ryan make the out is state sale so easy and stress free! We would definitely recommend this place! More
by Kgretz79
Employees Worked With
Tom Ryan
August 02, 2023
Reference: Routine maintenance. Online scheduling flawless, vehicle pick up and delivery on time & professional valets. Service met expectations. First experience with Szott Ford, w Online scheduling flawless, vehicle pick up and delivery on time & professional valets. Service met expectations. First experience with Szott Ford, will use them for both my vehicles from now on. More
by Art
Employees Worked With
Betsy Rackliffe
July 22, 2023
Just purchased my third vehicle from Ford, this dealership truly stands above all others. the sales people were all so great, especially Jani & Jacob. They were personable, accurate, fair. Jacob wa dealership truly stands above all others. the sales people were all so great, especially Jani & Jacob. They were personable, accurate, fair. Jacob was special because he was so cute in his flowered shirt on Friday, he smelt good also. these guys deserve a big KUDOS for not only their good looks but also their personality, good vibes, great customer service. Because of Jani & Jacob I am a Ford customer forever. These guys are keepers!!!!!! More
by KaynJay1
Employees Worked With
Jani, not sure nof correct spelling, also not sure of finance dept name either, just remember he was great, Steve Gabbara, Anthony Ketchum, Jani Minaudo, Jacob Warner
July 18, 2023
This dealership did exactly what they said they would do and took care of me and fixed my vehicle right the first time. Thank you Szott Ford and all the people in the service department great work!!! and took care of me and fixed my vehicle right the first time. Thank you Szott Ford and all the people in the service department great work!!! More
by Mr edge
Employees Worked With
Scott Hall
