THE COLLECTION

Excelent experience From the beggining to the end the process and the customer service were amazing. It was a pleasure dealing with Nick Edwards and the whole personnel a From the beggining to the end the process and the customer service were amazing. It was a pleasure dealing with Nick Edwards and the whole personnel at The Collection. More

Audi Q7 2018 purchase My husband and. I had the privilege to buy our Audi at The Colection in Coral Gables and experience the best world class salesperson and Manager in th My husband and. I had the privilege to buy our Audi at The Colection in Coral Gables and experience the best world class salesperson and Manager in the industry. Carlos Tamayo (sales associate) and Gabriel Navarrate (manager) were the best from beggining to the end of our negotiations and we cannot be more pleased with our purchase! If you want to buy a car and don’t know where to start, we highly recommend The Collection dealer along with Carlos as for your sales associate and Gabriel Navarrete to assist with you with any of your financials needs and concerns! They’re simply the best! More

Excellent Great service! I am very pleased with how my car was taken careof. The staff is very friendly and nice and Joey is the best with customer service!! Great service! I am very pleased with how my car was taken careof. The staff is very friendly and nice and Joey is the best with customer service!! More

Very good service Danny was truly amazing. He helped with everything and was always there to answer any questions. He made sure I was satisfied with my purchases and we Danny was truly amazing. He helped with everything and was always there to answer any questions. He made sure I was satisfied with my purchases and went above and beyond. More

Excellent, very satisfied, surpass my expectations Because they explained me all of the options available, and taking in consideration my needs and specific criteria, assess me to what it was the best Because they explained me all of the options available, and taking in consideration my needs and specific criteria, assess me to what it was the best option. Great service. Took all the time that was necessary to answer all my questions. Did a great follow up More

Great Customer Service This is the second time I lease a car at The Collection and the great service by the sales person, Danielle Fernandez, made the difference. Very profe This is the second time I lease a car at The Collection and the great service by the sales person, Danielle Fernandez, made the difference. Very professional, efficient and very knowledgeable. More

5 Stars All the Way Great dealership. We’ve leased 3 cars wih The Collection and always had impeccable service all around. This is our first buy with their Porsche depa Great dealership. We’ve leased 3 cars wih The Collection and always had impeccable service all around. This is our first buy with their Porsche department. Benigno Cruz has made it a greatly pleasant experience. He’s incredibly knowledgeable about the brand and his excitement about Porsche is contagious. He even ordered lunch for us, while we were waiting for all the paperwork to be finalized. Genuine, generous and professional. Beni, you are a true asset to The Collection. Shout out also to the friendly staff from Valet to Welcome desk. Thank you! More

2019 AMV Great service from Steve Barman. He was very helpful throughout the entire process. From configuring the car to the actual delivery. It’s a pleasure t Great service from Steve Barman. He was very helpful throughout the entire process. From configuring the car to the actual delivery. It’s a pleasure to work with Steve. More

Excellence The service was great. The time needed was exactly what I expected. Rafael and Luis help me today and they were amazing with the quality of the servic The service was great. The time needed was exactly what I expected. Rafael and Luis help me today and they were amazing with the quality of the service provided More

Bad, really bad dealership for service If you're going to be doing business with a car dealership, it's important to know what kind of reputation they have. In my 2 something years with The If you're going to be doing business with a car dealership, it's important to know what kind of reputation they have. In my 2 something years with The Collection the experience couldn’t be worse. Every time I have to take my car to maintenance I only think what is going to be the new thing that they will try to reap me off. If I would have known that I would have never closed the deal with them. It is not only the way they do things; after the facts nobody is able to explain and nobody answer the phones. I have four people already on my list trying to figure out what was going on with my maintenance and the loaner they gave me. I feel bad about them but I have to post their names because none of them have done anything so far. Giselle and Maria on the call center, Michael Rodriguez the service advisor and Alexandra in the loaner department. When you talk to then it looks like they are reading a script, but don’t expect any solution from them. It is really a shame that this dealership has gone so low. Stay away from them, lease your car from any other dealer, do your maintenance in any other place that you can find and of course, try not take any loaner from them, they will make you pay something from that even when they call it a complementary loaner….what a joke, as everything in this dealership. More