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TS&S Ford
Madras, OR
26 Reviews
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26 Reviews of TS&S Ford
May 23, 2018
Bad tire Bought a set of tires from the Ford dealership. Still had more than half to 2/3 of the tread left and the entire outside of the tire blew out. The ins Bought a set of tires from the Ford dealership. Still had more than half to 2/3 of the tread left and the entire outside of the tire blew out. The inside was blistered and bubbled up and the dealership refused to replace the tire. Told me it was not covered under warranty but when I called the manufacturer they said it was and the tire should not have done that. Do not like companies that refuse to honor and stand behind products that they sell just to save a buck. More
by Jr68
Employees Worked With
Denny
Helpful May 03, 2018
TSS Ford staff are the best! Dave and Jeff were very professional, they took time to answer any questions. No sales pressure or make me rush to make decisions. I was quite impress Dave and Jeff were very professional, they took time to answer any questions. No sales pressure or make me rush to make decisions. I was quite impressed with their service. I would gladly recommend TSS Ford to anyone who are wanting great customer service. Many thanks to you for making my car buying experience super positive! More
by DeeStax
Employees Worked With
Jeff Bowden , Dave Olsen
April 19, 2018
Outstanding Service! I’ve purchased several vehicles from T S & S. My experience has always been positive. I especially appreciate there attention to my vehicle preferenc I’ve purchased several vehicles from T S & S. My experience has always been positive. I especially appreciate there attention to my vehicle preferences and feel they truly care about my satisfaction. I recommend people to them all the time. More
by Ford Girl
Employees Worked With
Ricky Suganuma , Jeff Bowden , Dave Olsen
April 18, 2018
Power stroke purchase I went to TS&S Ford because the inventory selection and price were good. Upon arriving, I was treated with respect and the process was simply to get m I went to TS&S Ford because the inventory selection and price were good. Upon arriving, I was treated with respect and the process was simply to get my new truck. More
by Powerstroke
Employees Worked With
Ricky Suganuma , Jeff Bowden
April 17, 2018
What a relieving experience After a mishap on a Saturday, I brought my car into TS&S Ford. They got me right in and out. They explained everything in a way that was easy to und After a mishap on a Saturday, I brought my car into TS&S Ford. They got me right in and out. They explained everything in a way that was easy to understand. I even got my car back washed after the repair! Way to go above and beyond for customer service! More
by L.
Employees Worked With
Darry Whitson, Harmony Staton, Ty Homan
December 21, 2017
Great experience After an insulting visit at Mackenzie ford in Hillsboro we came back to central Oregon and gave TS&S a try. Mike Doyal and Jeff Bowden were very hones After an insulting visit at Mackenzie ford in Hillsboro we came back to central Oregon and gave TS&S a try. Mike Doyal and Jeff Bowden were very honest and upfront. The entire process was very easy with no BS. Everything we were told was spot on. I would recommend this dealership. More
by Rich Evans
Employees Worked With
Mike Doyal, Jeff Bowden
July 22, 2017
Get it in writing . I have never left a dealership this angry before. Asked for price including all fees and taxes. Drove almost 3 hours to get there and saw price on . I have never left a dealership this angry before. Asked for price including all fees and taxes. Drove almost 3 hours to get there and saw price on paperwork was 400 more than discussed due to fees etc. Was told the salesman never put it in writing even though I requested it in writing twice and was moved forward to the financing with no issues. Then the " do we still have a deal" from a very rude and condescending business manager. Tonto it all off, the gas tank was below 1/4 and they would not fill it. I expected more from a small town dealership. More
by dmtrowbridge
Employees Worked With
Ricky Suganuma , Jeff Bowden , Zach Hall
August 19, 2016
Unsatisfied Not very honest dealership. Backs out of deals made. I would not recommend doing business with. I was in your business in 2015 ready to purchase a ne Not very honest dealership. Backs out of deals made. I would not recommend doing business with. I was in your business in 2015 ready to purchase a new F350. I drove down from Bend to work with Lacey to find out that the deal she quoted me for the truck I was going to purchase, then your dealership wanted an extra $5000 because the dealer had added something to the truck prior to the quote she gave me. I ended up purchasing a new F350 Power stroke from a dealer that quoted me a price and came through with the deal. More
by Unsatisfied customer
Employees Worked With
Lacey Reed
June 03, 2016
The New Batmobile - Ford Explorer Limited I almost don’t know where to begin. We just had the best car buying experience ever. The moment Evie contacted us I knew we were in good hands. She I almost don’t know where to begin. We just had the best car buying experience ever. The moment Evie contacted us I knew we were in good hands. She was friendly, attentive, and treated us like family. They didn’t have the Explorer Limited we were looking for but she quickly found the one we wanted. We were able to negotiate through email which makes the whole process easy and stress free. Within 2 days the Explorer was on their lot and we were signing papers. I could see us being Ford owners from here on out. The whole staff at TS&S Ford was absolutely wonderful to deal with. I honestly feel like we could adopt Evie into the Batman clan. She is absolutely the best!!! More
by Batman
Employees Worked With
Lacey Reed , Jeff Bowden , Evie Figueroa
November 01, 2015
Ford F 350 King Ranch Truck buying made easy. Everyone was extremely friendly - referred to Lacey with TS&S Ford by Kolby Callantine w/Subaru of Bend. Jenna and Jeff made t Truck buying made easy. Everyone was extremely friendly - referred to Lacey with TS&S Ford by Kolby Callantine w/Subaru of Bend. Jenna and Jeff made the process extremely easy and have been very accommodating. More
by swmdlmmoore
Employees Worked With
Kolby Callantine, Lacey Reed , Ricky Suganuma , Jeff Bowden , Jenna Petersen
