Taj Auto Mall

Awesome experience! Frank was the best car salesman we ever dealt with. Very knowledgeable and patient, answered all out question. When called initially he was busy but returned my call in less then 5 minutes. The car we were interested in didn’t had pictures on the website but he went outside and he took more than enough pictures for us to see it and have an idea. Thank you again for the wonderful experience

My husband and I drove over an hour to come here after finding the car we wanted online and I was so happy we did. Yaman was so patient with us we test drove 6 cars before we decided what car we wanted. He was so nice and helpful through the whole process. Over all it was a great experience and we will definitely be coming back.

Not a bad place, very busy. I seen a jeep that I was interested in and approved that night! Good place I would go there again.

I bought a car and was promised it was thoroughly inspected cause I had concerns with the engine and guaranteed it was in perfect working order. And hour and a half after I left while still on my trip home the car lost power and I needed to be towed and brought to the mechanic shop which is where it still sits. When I called them I was told they would call me right back. That was on Saturday it’s now Tuesday. I took a LyFt ride and was told I would be compensated for which I wasn’t and then had a car breakdown in me with no communication after it broke down within 2 hours of purchasing the car. Disappointed and unacceptable.

Excellent service exhibited by the team. It was a pleasure to work with Yaman and the entire staff. The entire process was done effortlessly and painless.

They were super helpful and made the whole buying process super easy. They even got me a great rate

Great selection of clean well maintained used cars at extremely fair prices.

Thank you for the great experience. Loved the hospitality and the fact that there were no pressure to buy. The price was right and they worked with my budget.

Made buying a car easy, very reasonable prices, overall great experience. Highly recommend this place if you are looking to buy a car. The best deal I found was here.

On April 24t, 2021 I bought a 2013 Volkswagon Jetta from Yaman. It breaks down May 5th. They take it to Star and say the transaxle needs to be replaced. I get the car back and it breaks down again on May 10th. I am too far to have it towed to Taj or Star so we agree to let a Volkswagon specialist in Ephrata look at it. I was thankful that a 3rd party was going to look because at this point I don't trust their work and a phone call from Auto Werks confirmed my suspicion as they had me come in and look at what had happened. The new transaxle was installed incorrectly and completely missing pieces. The damage this time was much worse as a piece hit the transmission and actually cracked the trans. Amit and Matt said they would pay if the price wasn't too much which didn't matter to me as it was their fault to begin with. Auto Werks specializes in Volkswagon, Audi, etc. so I am going to take an experts word over another mechanic to begin with but the fact that I haven't been told a single true statement from anyone at Taj or Star just solidifies my decision. So now the car is sitting at Auto Werks but I am still waiting for Taj/Star to pay them for the work they promised to pay for. In the meantime I can not get a hold of anyone at Taj or at Star. I am told I will get a call back and never receive any calls. My father has tried to call and has gotten the runaround as well. At least he found out before he bought my sister a car as we were both getting them for our birthdays, mine was just a couple months earlier. If they had taken care of this issue the right way he still would have gotten her a car from them because they have one she likes on their lot and it would show that they stand behind what they sell. Now we see why. I wouldn't recommend standing anywhere near any of their cars. I would not recommend anyone going here for anything other than directions to any other dealership. If 0 stars was an option I would still look for something lower. They only got 1 because otherwise I wouldn't be able to even review them. I would not recommend them to my worst enemy. Sorry guys, we tried to work with you but when you are a shade company people will talk. Buyer Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!