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Tallahassee Ford
Tallahassee, FL
649 Reviews
New to Tallahassee Ford? We’re glad that you’ve stopped by. While you settle in, we’d like to highlight the many reasons why you should stick with our dealership — there are plenty of tally marks that set us apart from the rest. Not only do we prioritize your valuable time in every interaction, but we provide exceptional customer service to every neighbor whether they buy from us or not. We like to call it our Hometown Promise. Shop our inventories with confidence thanks to our 20-Year/200,000-Mile Warranty, or start your custom order of a new Ford with our secure online form. From sales and financing to service and parts, we make it our business to keep our promises to you here at Tallahassee Ford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 649 reviews
November 10, 2020
I purchased a new Ranger in South Dakota before coming to Florida for the winter. I experienced problems with the box cover. John immediately looked it over and made adjustments to solve the problem. He w Florida for the winter. I experienced problems with the box cover. John immediately looked it over and made adjustments to solve the problem. He was very friendly and efficient. I am very grateful for his assistance! More
by bobsatter
Employees Worked With
John, who installs box covers.
Helpful September 30, 2020
Ask for Brienna she went above and beyond to provide amazing service! She is on point with everything she handled! Her professionalisms and communication skills are impeccable! amazing service! She is on point with everything she handled! Her professionalisms and communication skills are impeccable! More
by beauty2743
Employees Worked With
Brienna Rowan
September 30, 2020
I've just purchased a Ford Escape from Tallahassee Ford & I LOVE it! Ask for Lauren, she's absolutely incredible & will work with you... Thank you Lauren! I LOVE it! Ask for Lauren, she's absolutely incredible & will work with you... Thank you Lauren! More
by jomama
August 31, 2020
I scheduled service on my company van 2 weeks out. I was first on-site to drop it off the morning as scheduled at 7:30 AM, for simple reprogramming of the cruise control to enable this option. I had added first on-site to drop it off the morning as scheduled at 7:30 AM, for simple reprogramming of the cruise control to enable this option. I had added the necessary hardware and just needed a simple 15 minute program update. I was asked to leave it, which I did. Around 2:30 that afternoon I got a call from the service department stating they "overbooked" for the day and couldn't get to my van. No apologies, just can you leave it overnight. I reminded the person that it was a work van and I couldn't pull it from use for another day. I have to wonder why I made and appointment for 7:30 AM, if they weren't able to get to it the entire day. They had no problem sending me a reminder of my 7:30 AM appointment by email the day before. Why then couldn't they have sent an email at the end of the day before notifying me they needed to reschedule because they were backlogged. This is not customer service, it's a total disregard for customer service. It's a total disregard for the value of my time and the loss of a company vehicle from use for a day. Seriously, it will take less time to drive to Thomasville or Perry to get this done. Oh, and I do thank you for helping me make a decision on my next company vehicle. After much deliberation on which model Transit to buy, I decided to go Nissan instead as a result of this experience. I don't get a thrill out of giving this review highlighting poor service. I would much rather have good things to say and a properly programmed van. I only convey my honest experience. More
by fritz_75
Employees Worked With
August 07, 2020
Al Scott and his team put the time in to ensure I was satisfied with my new truck purchase. He was very flexible and did what was needed to get me in a new car. satisfied with my new truck purchase. He was very flexible and did what was needed to get me in a new car. More
by Steve from Tallahassee
Employees Worked With
February 17, 2020
Immediate service for long-distance traveler I was traveling from Illinois to Florida at the very end of December 2019 when I hit a raccoon. Did not notice until the next morning that part of my I was traveling from Illinois to Florida at the very end of December 2019 when I hit a raccoon. Did not notice until the next morning that part of my air deflector was detached and dragging. Drove to this dealership which was close by to where I had spent the night. A gentleman came out and took a look at the problem. I waited a mere few minutes before my vehicle was taken into the service area and the deflector was detached so my fellow travelers and I could continue on our next long drive to southern FL. The gentleman who first inspected my car problem also printed out the parts that I would need to order and have installed when I got back home. Can’t be more appreciative that my car problem was addressed so quickly so we could continue on with our trip!! People were friendly and professional. AND, NO CHARGE!! Thank you again! Your service was GREATLY appreciated! Paula DeLong Coal Valley, IL More
by Paula
Employees Worked With
February 16, 2020
John was straight forward, easy going, and honest. He made all the difference in me buying the truck or walking away. John is an excellent salesman! made all the difference in me buying the truck or walking away. John is an excellent salesman! More
by Cooper115
Employees Worked With
February 06, 2020
Wonderful Experience If you are looking for a salesman to get things done, and not waste your time then James is your man. Purchasing a new vehicle can be a very stressful If you are looking for a salesman to get things done, and not waste your time then James is your man. Purchasing a new vehicle can be a very stressful event in your life, but this time it was simple and a wonderful experience. This is due to the knowledge and experience James has with Ford vehicles as well as his relationships with other team members. When it was time for James to turn me over to the Finance department it was no surprise that it too was a very smooth process because Sandra knows her stuff and is very personable. More
by Judyv13
February 05, 2020
The BEST! The experience I had with your salesman Zack Hewit was the best experience I’ve ever had Buying a car. He was professional, polite, patient, friendly, The experience I had with your salesman Zack Hewit was the best experience I’ve ever had Buying a car. He was professional, polite, patient, friendly, Not pushy…He knew exactly what I wanted when I got there but let me compare it with another car, 2018 Escape, which I ended up buying… I am so happy with this car it’s unbelievable. I will definitely recommend Zack Hewit at Tallahassee Ford To anyone I know looking to buy a car. More
by Ann.maci
February 04, 2020
Purchasing a new vehicle can be one of the worst experiences or it can be a pleasant one. With Tim Hovan it was an absolute amazing experience. He was extremely helpful and never pushed anything on experiences or it can be a pleasant one. With Tim Hovan it was an absolute amazing experience. He was extremely helpful and never pushed anything on us. He went above and beyond to help us out and even went in on his day off to take care of us. Tim is very helpful and I greatly appreciate the fact that he was not one of those sales reps that talk everything up and make it something it's not. Thanks for all you did. Also, after purchasing my vehicle, the blower motor was out in the back of my Expedition, with the help of Tim and Brienna who works in the service department my vehicle was ready to go in just a few days. Since it was the weekend, they gave me a vehicle to drive and by Tuesday I had mine back. Both of these employees were very pleasant and helpful. More
by Jellenburg
