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Tamaroff Nissan

Southfield, MI

4.9
296 Lifetime Reviews Review Dealership

28585 Telegraph Road

Southfield, MI

48034

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296 Reviews of Tamaroff Nissan

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May 29, 2011

"I made an appointment to have my car serviced on Tuesday..."

- Rubyt28

I made an appointment to have my car serviced on Tuesday morning to replace/add a sensor for my tire, as well as get an oil change. I came in at 10am thinking that would be plenty of time, when I still did not recieve my vehicle by noon I went up to the service desk and asked about my vehicle. They informed me that it was at belle tire and I should have my car soon. I mentioned to them that I needed my car soon because I needed to be at work at 1:00pm. At 12:30pm I still didnot recieve my car, it was not until 1:15pm did they pull my car into the dealership. I would think that if I made an appointment the dealership would take into consideration their time frame. At least let the customer know the time frame of the procedure and leave it up to the customer if they would like to stay. I work in Roseville, MI so the shuttle service would not have worked for me and I dont get off work till 7pm. I have been with Tamaroff since 2005, but after this experience I dont know if I would ever come back to the dealership

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Recommend Dealer
No
Employees Worked With
Mark
May 13, 2011

"Chris definitely knows my personality and my vehicle...."

- DoctorPJ

Chris definitely knows my personality and my vehicle. This is very important in customer satisfaction, for as you are aware each and every customer is an individual as well as their respect vehicles. I appreciate his respect for my "do what needs and has to be done" position. Thanks Chris! Doug was extremely upfront and honest. I appreciate this characteristic in a person. He showed genuine concern for the well-being of my vehicle as well as the financial cost of ensuring the safety of it's passengers. Way to go Doug!

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Recommend Dealer
Yes
Employees Worked With
Chris & Doug
May 02, 2011

"I always have a good experience with Tamaroff Nissan..."

- Kle310

I always have a good experience with Tamaroff Nissan Service. I was prepared to wait a while for the maintenance that would be done to my car. I always come prepared with reading material. I was advised on the results of the maintenance check in a timely manner. My experience was a good one. The cost of the maintenance was a drawback - especially since I had lost my job and funds were lower than usual. Also, since I'm a long-time Tamaroff customer, I missed my car receiving an exterior car wash as in years past. But still, everything was good.

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Recommend Dealer
Yes
Employees Worked With
Kevin Klinger
May 02, 2011

"I made the mistake of visiting the other Nissan..."

- twavenia

I made the mistake of visiting the other Nissan dearlership, and it was not good. They kept me waiting for three hours and were not friendly. I have had my cars serviced by this dearlerships for years it's always good. I would recommend others to this dealership.

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Recommend Dealer
Yes
Employees Worked With
Alan Marchio
March 22, 2011

"Kevin was very friendly regarding my tire, which was..."

- adriene

Kevin was very friendly regarding my tire, which was busted because I hit a pothole. He followed up with the company that sold me the gaurantee for car, and he made sure they sent me the correct and new tire and rim. I really appreciated his help. I always come to the service dept. and recieve very friendly help from the Representatives. Thank you and I will keep coming back for the good service.

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Recommend Dealer
Yes
Employees Worked With
KEVIN
February 23, 2011

"I went to Tamaroff because they offer an extensive..."

- Jamie157

I went to Tamaroff because they offer an extensive selection of certified cars. I had read mixed reviews online; however, their services were undoubtedly impressive and nothing short of the best! The employees were very down to earth, honest, and hardworking. They were always concerned with my best interests, and it is obvious that they treat their customers with the utmost respect. They were remarkably knowledgeable about their products and answered all of my questions professionally. Even though I did not purchase or lease a vehicle from them on my first visit, I intend to in the near future. Surprisingly, I did not feel pressured to sign a contract, as I have so often felt at other dealerships I've visited. This is how I know I will make a puchase from them soon! Seriously, these guys are awesome and I will definitely go back!!

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Recommend Dealer
Yes
Employees Worked With
Eric, Mel, Chris
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