
Tameron Honda
Birmingham, AL
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My one star rating is based off a lack of integrity and truthfulness. They will tell you one thing and then repeatedly not follow through. They will even quote Bible verses. I purchased a 2021 Honda Ridgel truthfulness. They will tell you one thing and then repeatedly not follow through. They will even quote Bible verses. I purchased a 2021 Honda Ridgeline Black Edition on February 13th. The mirror was damaged by the transporter and had to be ordered. After signing all my paperwork I requested a copy of what I signed. I was told that I could not get a copy until the vehicle was delivered to me. While I waited it seemed very odd that no paperwork was provided and requested at least tentative copies be emailed to me. After some reluctance I was sent scanned versions by the finance person. They were virtually unreadable due the fact that they would not print any larger than a quarter the size of an 8.5x11 sheet of paper. A week later the vehicle was delivered but it came with no paperwork. On inquiry I was told that the paperwork would be delivered when the tag application was processed. On April the 5th, the tag showed up but still no documentation. When I asked yet again for a copy of my documents I was told that the poorly scanned copies that would not print full size were my copies. I explained that they were unacceptable and asked for actual hard copies be sent to me. I was told they would go out the next day. It is now June 16th still no paperwork from the dealer! I can get a receipt for a hamburger off the dollar menu but can’t get “my” documents on a $47,000.00 vehicle. This dealership will also add frivolous “optional” paint treatments that are in fact mandatory. When I told them that I didn’t want it I was told “we put that on all our cars”. The internet price I was quoted was $41,439.00. What did I pay? $46131.00! What did that extra $4692.00 go toward? “Polyshield” protection package (that I didn’t want), door edge guards, splash guards, all weather floor mats, and a folding bed cover. We were charged well above Honda list prices for the accessories and then some. Then they added a 799.50 doc fee for a total of $5491.50 in dealer added items. Even if you subtract a generous $2000.00 for the splash guards, mats and folding cover that I wanted, there is still a difference of $3491.50 of smoke and mirrors. Yes, I paid the money because by that point a simple business transaction had turned into a hostage negotiation. I was on the verge of having a serious diabetic issue having not eaten. I told them that I needed to leave and come back because of my diabetes but nothing was going to get my keys back. I knew I was paying a premium which makes their lack of integrity that much more insulting as a customer. Learn from my mistakes. More
Unfortunately I can't remember the young man's name that helped me with my Service because he was EXCELLENT! He made the process so easy and was kind and courteous. helped me with my Service because he was EXCELLENT! He made the process so easy and was kind and courteous. More
Well not very happy. The wheel bearing had to be replaced after driving it for an hour right after I bought it. Cearly it was replaced with a used one or a defective one because my car is making the same noi after driving it for an hour right after I bought it. Cearly it was replaced with a used one or a defective one because my car is making the same noise. It is the same tire and same wheel berring...very very disappointed in the quality yall strive on. More
Mr. Walt who worked in the service department was very friendly and easily explained to me the work that needed to be done to my car. The customer service at Tameron Honda is awesome. friendly and easily explained to me the work that needed to be done to my car. The customer service at Tameron Honda is awesome. More
Great people, best cars ever made. I would definitely buy at Tameron again. And would request Brandon as my salesperson. Good price and I've used service there on my 2007 Accord as well. Best dealersh buy at Tameron again. And would request Brandon as my salesperson. Good price and I've used service there on my 2007 Accord as well. Best dealership in Alabama. More
They were very friendly and helpful! I appreciated how thorough they were in explaining everything that needed to be fixed with my vehicle. Thank you! thorough they were in explaining everything that needed to be fixed with my vehicle. Thank you! More
Mr Willie did a great job in working with me to get the best deal on my vehicle. Although I had a used vehicle in mind I’m glad I chose the new one instead. He worked hard to make it happen. best deal on my vehicle. Although I had a used vehicle in mind I’m glad I chose the new one instead. He worked hard to make it happen. More
The guys really care about taking care of your customers in every way . Was a speedy process and they have nice beverages inside with snack and comfortable seating in every way . Was a speedy process and they have nice beverages inside with snack and comfortable seating More
Everyone at Tameron was very friendly, patient, and helpful as we decided which car to purchase. We were given a fair price for our trade-in. Overall, we had a very good experience. helpful as we decided which car to purchase. We were given a fair price for our trade-in. Overall, we had a very good experience. More