Tameron Hyundai - Service Center

I’ve really appreciated the service in the past, however I was pretty disappointed by my service writer this time. Totally cocky and the definition of slimy car salesman. Tried to tell me I was going to p I was pretty disappointed by my service writer this time. Totally cocky and the definition of slimy car salesman. Tried to tell me I was going to pay over $500 for a routine checkup. When I told him I was under warranty and since I came BEFORE I hit my 30K mileage marker, this checkup should be free. He was NOT thrilled that I knew that, and sure enough I was right. Once he realized he wasn’t pulling a fast one on me his attitude completely shifted. When my vehicle was finished he just told me to sign the papers, (didn’t go into detail as to what they actually did), dropped my keys on the counter and walked away. And when I got to my car they didn’t even have the followthrough to change the service sticker on my inside window. I had to go back in and confirm when I needed to come in for my next check in. I was met with such poor attitude and coldness, such a shame, I would expect this from other car brands service teams I’ve worked with, but Hyundai was always so good about communication and customer care. Really hope this isn’t the new standard. More

I had a great customer service from Eddie Hicks. I have used him before with another company, and I was happy to find him again. With only a 45 minute wait, today was awesome. Good job guys! I have used him before with another company, and I was happy to find him again. With only a 45 minute wait, today was awesome. Good job guys! More

Their service department was clean, friendly and efficient. They worked hard to fix my issue and did so quickly. efficient. They worked hard to fix my issue and did so quickly. More

Steve provided great customer care. The team provided all service and complementary check points in record time. The team provided all service and complementary check points in record time. More

Facility clean, spacious even had snack bar. Update done efficiently and I was on my way promptly. Update done efficiently and I was on my way promptly. More

Everyone was courteous and professional, working diligently to assist me and meet my needs. I can’t thank everyone, especially Xavier, enough! diligently to assist me and meet my needs. I can’t thank everyone, especially Xavier, enough! More

Everyone from every department that helped me from making the service dept appointment as well as the service dept were so helpful, kind, & professional. I will always use Tameron Hyundai Service because I the service dept appointment as well as the service dept were so helpful, kind, & professional. I will always use Tameron Hyundai Service because I love, love, love my Hyundai SUV & Tameron is the best!!! THANK YOU!!! More

Took my car to have a part replaced a few weeks ago. They did a good job in a reasonable time. They have a nice waiting room with free snacks and drinks. They did a good job in a reasonable time. They have a nice waiting room with free snacks and drinks. More

The onboarding process was at best deceptive. I knew the car's VOLUME UP button on the steering wheel was broken. When I asked the tech to give me a price for it, the tech said that they would ne I knew the car's VOLUME UP button on the steering wheel was broken. When I asked the tech to give me a price for it, the tech said that they would need to do a diagnostic (at no point did the tech mention a cost for the diagnostic). If I had been aware of the cost of the diagnostic, I would not have gotten a quote to fix the problem. I was informed of the cost of the diagnostic when I picked up the car and was not pleased because I felt manipulated. I knew their was an issue and the Service Department charged me $200 for the knowledge for how much it would cost to fix the problem. More

Absolutely the worst service department I've ever dealt with. Would never recommend them ever. with. Would never recommend them ever. More