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Tameron Hyundai - Service Center

Birmingham, AL

4.6
2,252 Reviews

2,252 Reviews of Tameron Hyundai - Service Center

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December 16, 2022

Free maintenance costs $30 to $45 each time. Won't return phone calls. Paper work never states tire condition, actual oil used, etc. Just service complete. More

by DS76210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Bajalia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Tameron Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

Dec 17, 2022 -

DS76210 responded

I have reached out to management but as started in my review, my phone call was never returned. My salesman immediately called me and stated he would have the service depatment call me. After several days I called the service department answering lady, she put me on hold so she could walk back to delieve the message to call me to Randal. Never received a call.

December 16, 2022

Have done business with Tameron for many years. Both the sales and service teams are first rate. More

by DRALLEN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bajalia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toney Finley
Dec 17, 2022 -

Tameron Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tameron Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2022

Very professional service from representative. Pleasant temporary waiting area. To sum it up service was excellent. More

by PRUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Tameron Hyundai responded

Thank you Prui! We are excited to serve you in our *new* waiting area and thank you for your continued trust and business.

December 14, 2022

Clear and precise with info & suggestions. Quick communications, efficient service. Never an issue here at this location. More

by BEAU_ALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max?
Dec 14, 2022 -

Tameron Hyundai responded

Thank you, Beau! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tameron Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2022

David is the best service technician. His knowledge, attention to detail and kindness were appreciated. More

by TISH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 15, 2022 -

Tameron Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tameron Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2022

The guys I dealt with were very friendly and informative. They had the car repaired and back to us in an acceptable amount of time considering what all needed to be done. Great job guys! More

by annflw28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN in service department.
Dec 15, 2022 -

Tameron Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tameron Hyundai.

December 14, 2022

The financial officer was not through, she failed to provide me with registration papers and said she thought she did. More

by POPAABARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bajalia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Tameron Hyundai responded

We're sorry to hear that you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, please reach out to us directly. Thank you for your time!

December 14, 2022

Brian and the service team kept me updated a long the way and I love their texting platform! More

by MBC2011!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Dec 15, 2022 -

Tameron Hyundai responded

Thanks for sharing your thoughts about your experience with Tameron Hyundai. We appreciate your business and hope to see you again soon!

December 14, 2022

Poor communication. Calls not returned. Texts asking for approvals for services not needed. Multiple service managers involved. More

by Sottaway10
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Bajalia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Tameron Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 14, 2022

I bought a brand new vehicle from this dealership, but when I called needing service, it took nearly a month to get on their schedule. When I arrived, I was greeted by a nice young man who was quickly sho More

by controlsfreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Kainaan
Dec 18, 2022 -

Tameron Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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