Tameron Kia of West Bank

Took forever for a simple oil change / tire rotation and my car was returned to me without the tires being rotated but I was charged for rotation. I had to wait for it another 30 minutes to go back and get my car was returned to me without the tires being rotated but I was charged for rotation. I had to wait for it another 30 minutes to go back and get the tires rotated. Makes me wander if my oil really got changed or not. Recalls I previously had completed at this dealer stilled showed open so they spent time verifying they were don't which I appreciate but the one new product enhancement was not completed because they didn't have the parts. They said they would call and schedule a time for me to bring it back but never have. There is no way to truly confirm if they have the parts for a recall without brining it physically in and wasting your time. The people on the phone know nothing or just tell you to bring it in to find out. More

Difficult to reach by phone. Messages not returned. They broke my windshield, and I am being inconvenienced because of it. Will not be buying another Kia because of the service d Messages not returned. They broke my windshield, and I am being inconvenienced because of it. Will not be buying another Kia because of the service department. More

Friendly environment As soon as I came in to check my vehicle in the staff was very hospitable vehicle in the staff was very hospitable More

I have lost my trust in them I’m not sure if they are combatant enough to do a good job I fear for my families safety in a car they serviced combatant enough to do a good job I fear for my families safety in a car they serviced More

The experience was a long process because of how many cars there were, but the mechanics was nice , & So was Mrs. Taylor. cars there were, but the mechanics was nice , & So was Mrs. Taylor. More

Dropped off my vehicle. It was at their facility for 2 weeks and never was diagnosed. Had it towed to Premier Kia in Kenner. They took care of all issues in a timely manner It was at their facility for 2 weeks and never was diagnosed. Had it towed to Premier Kia in Kenner. They took care of all issues in a timely manner and kept us updated via text and phone calls on several occasions. Ray Brandt Kia service is horrible. It was worth the $120 tow fee to deal with professionals. More

It was horrible I had to wait 5 hours just for a oil change. When they told me I only had to wait 2. change. When they told me I only had to wait 2. More

It was nice they offered water and refreshments. The wait wasn't too bad or long. The wait wasn't too bad or long. More

Very pleasant ,made sure I found the right car for me They listen to my needs to find the right car that suits me and they made sure I can afford what I want for me and my family They listen to my needs to find the right car that suits me and they made sure I can afford what I want for me and my family More

Very personable and convenient The staff is very helpful and courteous The service was done timely and when promised and courteous The service was done timely and when promised More