Tameron Kia of West Bank

I went to the dealership With the problem and they found a way to fix the problem. Including a few other problems I had very very promptly They are very hospitable. Great people to work with. a way to fix the problem. Including a few other problems I had very very promptly They are very hospitable. Great people to work with. More

As always they are attentive, courteous, efficient and complete service in a timely manner So far the prices has been reasonably and the company as a whole has a family setting complete service in a timely manner So far the prices has been reasonably and the company as a whole has a family setting More

Great He deserves to be the director good customer service Excellent Need a raise very outgoing service Excellent Need a raise very outgoing More

Dropped car off for service with Vicky and it went flawless from drop off to pick up. Couldn't have gone smoother. flawless from drop off to pick up. Couldn't have gone smoother. More

Good. But when I received my car back. The engine light was still on. Vickie took it back. They forgot to tighten the fuel pump down. But when I received my car back. The engine light was still on. Vickie took it back. They forgot to tighten the fuel pump down. More

Our car had transmission problems and quickly became unsafe to drive... we had it towed to Ray Brandt. They told us they'd look at it asap and let us know what was going on... a few days later we heard unsafe to drive... we had it towed to Ray Brandt. They told us they'd look at it asap and let us know what was going on... a few days later we heard from Vickie, saying the car hadn't been looked at yet but would be soon... but she was going to be out later that week so if we didn't hear anything, that's why. ...almost two more weeks go by - I call Vickie, who explains they're incredibly busy but only have one engine guy and they'd know more soon... (it still hadn't been looked at) More weeks went by. I call again... 'They're looking at it now' This goes on! ...After a full month they're FINALLY able to tell us it was transmission problems and would need a new transmission. But that the engine guy had to wait for warranty approval before they could order any parts and that might take a while! Every week I called and got fed more reasons why it hadn't been fixed yet. Finally we get a call saying 'Transmission will be here Friday, they'll start on it Monday.' Monday goes by... on Thursday (it's now almost 2 months after they received the vehicle) my wife calls to see if it's ready... She was told - 'we have the parts but there's 4 cars in front of ours with seized engines that can't move, so he has to finish them first' So… After several VERY angry calls by my Wife and myself, they managed to get the work going later that day and it was finished the following day... So two full months with no car - us calling every week or other week to be pushed off and pushed off - we were thoroughly dissatisfied! More

Very professional, knowledgeable, courteous. and forth coming with additional information on my cars updates and model information and forth coming with additional information on my cars updates and model information More

Good personnel and service The prices are a little high. Should inform customers an appointment only means the car will be seen but not work on at the appointment time. I could have left the car the night b Should inform customers an appointment only means the car will be seen but not work on at the appointment time. I could have left the car the night before to get it in service faster More

This is the dealership from which I purchased the car, however, upon arriving for service on October 31, I was treated as though I was just a bother. Getting answers was like pulling teeth. Everyone I however, upon arriving for service on October 31, I was treated as though I was just a bother. Getting answers was like pulling teeth. Everyone I spoke to seemed interested only in getting me out of the way. Rude manners, especially the parts person. The dealership had to order parts for both a recall repair and for replacing a part that had simply fallen off the car. Having not heard anything for a while I called the parts department yesterday (11/17) and was told the parts had arrived two weeks ago on November 4th. Then I was told that the replacement part had to be painted to match the color of the car and I would have to contact the collision shop. The receptionist there told me she would have someone return my call but that has yet to happen. It's really disappointing to be treated this way after buying a new car from your dealership. More