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Tamiami Hyundai - Service Center

Naples, FL

4.6
573 Reviews

573 Reviews of Tamiami Hyundai - Service Center

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May 09, 2025

Great service and an excellent attention. They are very professional. That's why I always come back. Thanks More

by ALELORETDEMOLA2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Fernandez
May 09, 2025

The entire service experience was great. I appreciate the entire team working hard to ensure a positive experience. More

by higginsfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Had confirmed appt arrived had no record of it. Had car for 2 DAYS was never called or provided a diagnosis. Could not get a service advisor on phone. Had to show up just to take my car back which More

by pbittner74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richeka "Ricky" Providence
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I have only had a good relationship with this dealership. Have been coming there for 17 years for all my oil changes etc and have always had good service More

by dododorothymw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Fernandez
May 09, 2025 -

Tamiami Hyundai responded

Thank you for your loyalty and trust in Tamiami Hyundai over the years! We're delighted to hear about your positive experiences with our service team. Looking forward to serving you for many more years!

May 09, 2025

Francis was great and it was a very positive experience. I have another appointment already scheduled. More

by GLO1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
May 08, 2025

My car was in service since 12/13/2024. When I got home I noticed a piece of the sunroof flew off on the ride home. I called to inform the service department in the morning and they said th More

by PADRONMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Mack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about your experience with the sunroof and loaner vehicles. We strive for better communication and cleanliness standards, so it's disappointing to learn we fell short here. Please reach out when you have a moment; I’d like to help resolve these issues promptly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

May 08, 2025

Jamie was great. They were really busy but took care of my blown out tire I’d definitely take my car there again More

by JDESWIK
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Tamiami Hyundai responded

We're glad to hear Jamie took great care of your tire issue at Tamiami Hyundai. We appreciate your trust and look forward to assisting you in the future!

May 07, 2025

No toilet in the waiting room of the new area. I am on a walker, deaf and it was outrageous that Hyundai did make us wait for hours in a room with NO TOILET. Your company should be reported to t More

by nshu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Tamiami Hyundai responded

I’m truly sorry to hear that your experience with us the other day didn’t meet your expectations. I made several attempts to check in with you during your visit to see if you needed anything, and I would have gladly escorted you to one of our restrooms had I known there was any concern. While our temporary trailer does not include a restroom, we do have multiple ADA-compliant options available on site for our guests. These include an indoor restroom that meets all accessibility standards, as well as a standalone restroom trailer equipped with a handicap ramp for ease of access. We chose not to place restrooms inside the trailer to maintain a cleaner and more comfortable customer space, and we aim to ensure that all accommodations are still readily available and meet ADA standards. Please don’t hesitate to reach out directly if there’s anything further I can do to assist or improve your next visit.

May 07, 2025

Good people. Very professional, knowledgeable and courteous. James Ruis and all the others involved. I have 3 cars with you and have recommended others to you. More

by SABREPHOENIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Tamiami Hyundai responded

Thank you for your continued support and recommendations! We're glad to hear that James and the team at Tamiami Hyundai provided a professional experience. We look forward to serving you again in the future!

May 06, 2025

Just a visit to perform regular interval maintenance under contract. Drop off was a little confusing due to construction at dealership, but all went. Nice folks. More

by TBAVA46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Howe
May 06, 2025 -

Tamiami Hyundai responded

Thank you for your patience during the construction at Tamiami Hyundai. We're glad to hear that everything went smoothly and appreciate your understanding. Safe travels until next time!

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