Jorge Sierra

Excellent service. Timely, informative and staff customer service top notch. Professional environment and attention to details. Timely, informative and staff customer service top notch. Professional environment and attention to details. More

by gigi0 Verified Customer Verified Customer

Print

I don't know why with a scheduled appt. for an oil change it takes 3 hours which was the amount of time I was there. Since I only have to have an oil change once a year I take my car here. for an oil change it takes 3 hours which was the amount of time I was there. Since I only have to have an oil change once a year I take my car here. I always tell them I am waiting and it still took this long. More

by TAP5099 Verified Customer Verified Customer

Print

Professional and great works done on my car it’s good to know what is needed and plan ahead l have been keeping up with maintenance for past eight years and my car is running smooth and no problems know what is needed and plan ahead l have been keeping up with maintenance for past eight years and my car is running smooth and no problems More

by RITANOBLES Verified Customer Verified Customer

Print

The team at Tamiami Hyundai were outstanding. Communicative, patient, thorough and concise. I couldn’t have had a more positive experience. Thank you! Communicative, patient, thorough and concise. I couldn’t have had a more positive experience. Thank you! More

by CINCI41 Verified Customer Verified Customer

Print

I was on my 6 or 7th fix for my ac;starting out in fort myers and told not to come back there. Jorge in Naples was always super kind to me even though I was sometimes crabby with him. Im pretty sure its f myers and told not to come back there. Jorge in Naples was always super kind to me even though I was sometimes crabby with him. Im pretty sure its fixed for good now and couldn't be happier. Without Jorge believing me that the ac fluctuated it probably never would've gotten fixed. My problems with the ac in my car started on July 3rd and are finally over. More

by Sroselangley Verified Customer Verified Customer

Print

I was scheduled with Joshua. I never spoke with Joshua the whole time I was there (just under 3 hours). As Joshua was on the phone, Jorge finally checked me, just after 10am I w I never spoke with Joshua the whole time I was there (just under 3 hours). As Joshua was on the phone, Jorge finally checked me, just after 10am I watched someone drive my car out at 1205pm. After waiting another 30 minutes and still no one was looking for me, I asked Jorge if Joshua was around as I have not seen him. I advised my car has been ready for over 30 minutes and I really just want to leave. Jorge rung me out. During all the confusion, Jorge did highlight what needed to be done. I am so pressed that the cabin filter got by me. I was charged $92 for this when I court have bought a new once and installed myself for $16!!!! Now that my free maintenance is over, I will not be returning to Hyundai. More

by eklakousk Verified Customer Verified Customer

Print

Had a major transmission problem, thankfully had warranty’coverage & had my problem repaired successfully & in good time. warranty’coverage & had my problem repaired successfully & in good time. More

by TURTLEINNAPLES Verified Customer Verified Customer

Print

George at Tamiami Hyundai was exceptional, he took care of my vehicle, kept me updated throughout the process and was professional from start to finish. He’s a tru leader there and a pro at his job. Th of my vehicle, kept me updated throughout the process and was professional from start to finish. He’s a tru leader there and a pro at his job. Thank you again George. More

by BRADC Verified Customer Verified Customer

Print

This service visit was extraordinary! Oscar was very professional and covered what would be done with both regular service and all recall checks noted on records. We found the work to be Oscar was very professional and covered what would be done with both regular service and all recall checks noted on records. We found the work to be completed and received a bonus car wash to boot. Our satisfaction level would be rated excellent! More

by johnnynesmith Verified Customer Verified Customer

Print

Jorge had a bad attitude from the moment I dropped off my car, and unfortunately, the overall service experience was disappointing. The dealership kept my car for over four days, yet the issue was still not car, and unfortunately, the overall service experience was disappointing. The dealership kept my car for over four days, yet the issue was still not resolved. I received no updates during that time and had to call the service center myself, only to be told that they were unable to repair the vehicle and that I should come pick it up. I do appreciate the service manager being kind enough to provide me with a loaner vehicle while my car was there. However, after the oil change, the maintenance reminder was not reset. I was told I needed to drive all the way back to the dealership just to have it reset. When I explained that I did not want to make another trip, I was transferred to a service advisor who was rude and impatient but eventually walked me through the steps to reset it myself. I’m only giving two stars because the service manager was helpful and professional. Unfortunately, the overall communication, attitude, and lack of resolution made this a very frustrating experience. More

by ladi_dona92 Verified Customer Verified Customer

Print