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Tamiami Hyundai - Service Center

Naples, FL

4.6
655 Reviews

655 Reviews of Tamiami Hyundai - Service Center

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May 15, 2025

Everyone was friendly and helpful. My car got into the shop when it was supposed ro More

by CAROLINEEVANS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the person who helped me but I'm sure you can find it in your history. He was very nice and helpful
May 16, 2025 -

Tamiami Hyundai responded

Caroline, thank you for trusting Tamiami Hyundai with your business!

May 15, 2025

Too long a wait. Car was ready but nobody told me. I saw the car was ready and had to tell them. More

by rmdnieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Quintana
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Tamiami Hyundai responded

We appreciate your feedback and apologize for the longer-than-expected wait you encountered. Efficiency and communicative service are always our aim, and we hope to ensure a swifter experience in the future. If you'd like to discuss anything else, please let us know. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

May 14, 2025

My 1st service apt was blown off and they gave a phone # to call and order a update for my 'map update' which also would correct the crazy flashing dashboard. Long story short, after many phone calls to 'Mo More

by pmboesche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Tamiami Hyundai responded

Thank you for sharing your experience with us at Tamiami Hyundai. We're glad Arlington and Alex were able to step in and resolve the issue, ensuring everything was taken care of smoothly. We appreciate your patience throughout the process!

May 14, 2025

Jamie was awesome! He was patient and so helpful! I appreciated he took extra time to help me to my car after the service as the car was parked a distance from the offi More

by RCLASSETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Tamiami Hyundai responded

Thank you for sharing your experience with Jamie and the team at Tamiami Hyundai! We're happy to hear that his patience and helpfulness made a positive impact on your visit. Safe travels and take care!

May 13, 2025

Jamie was a class act and handled everything as a true professional. Great Job Jamie ! More

by TEDCOLE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Tamiami Hyundai responded

Thank you for choosing Tamiami Hyundai, Ted! Jamie will appreciate your kind words.

May 13, 2025

If you want your vehicle to just sit at this dealership for months with no service, then this is the place for you! The vehicle greatly depreciated by sitting in direct Florida sun for 4 months straight. I More

by JEALUNDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Tamiami Hyundai responded

I sincerely apologize for the length of time it took to complete the repairs on your vehicle. Repairs of this nature must be handled by a Hyundai-certified technician who is specifically trained and qualified for this level of work, and scheduling accordingly can sometimes extend the timeline. It is never our intention for any guest to leave dissatisfied. I completely understand your frustration, especially after the time your vehicle spent at an independent shop before being referred to us as well. Processing warranty claims on 10-year-old, high-mileage vehicles requires significant time, attention, and coordination — and I’m pleased that our team was ultimately able to complete the necessary repairs and get you back on the road with a running vehicle — with Hyundai covering the bulk of the costs. Thank you again for your patience, and we wish you many safe and happy miles ahead.

May 13, 2025

I arrived early and they took me immediately. I got my 3rd free oil change More

by FURF48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Tamiami Hyundai responded

We are glad to hear that our team accommodated your service so efficiently. Thanks for noting the oil change deal here at Tamiami Hyundai!

May 09, 2025

Great service and an excellent attention. They are very professional. That's why I always come back. Thanks More

by ALELORETDEMOLA2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Fernandez
May 11, 2025 -

Tamiami Hyundai responded

Thank you for your loyalty and kind words! We're delighted to hear that our team at Tamiami Hyundai continues to provide great service and professional attention. We look forward to seeing you again soon!

May 09, 2025

Had confirmed appt arrived had no record of it. Had car for 2 DAYS was never called or provided a diagnosis. Could not get a service advisor on phone. Had to show up just to take my car back which More

by pbittner74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richeka "Ricky" Providence
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Tamiami Hyundai responded

I'm sorry to hear your experience fell short of expectations, and I apologize for the lack of communication on our end. It should be noted that a service reservation is your appointment time to check in with an advisor, not necessarily when your vehicle enters the shop. Please feel free to reach out if you have any outstanding questions or concerns. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

May 09, 2025

The entire service experience was great. I appreciate the entire team working hard to ensure a positive experience. More

by higginsfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Tamiami Hyundai responded

Thank you for sharing your positive experience with us at Tamiami Hyundai! We're delighted to hear that our team made sure everything went smoothly during your visit. We look forward to serving you again in the future!

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