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Tanner Motors

Brainerd, MN

4.7
1,269 Reviews
We offer first-rate Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,269 reviews

July 01, 2026

What more can one add. .....Tanner Motors is the best!! They have always treated us right!! Thanks to everyone we worked with!! More

by barkers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane and Travis
Jul 02, 2026 -

Tanner Motors responded

"Thank you so much for the kind words! We truly appreciate your repeat business and are thrilled to hear that our team continues to provide you with the excellent service you deserve. We look forward to seeing you again for all your future automotive needs!"

June 28, 2026

We have had nothing but issues since we purchased our new 3500 Ram truck from Tanner this April. The service department keeps saying nothing is wrong even with the numerous videos and pictures we have sent w More

by MARISA_SKEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trapper Holden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Jun 29, 2026 -

Tanner Motors responded

Marisa, we're sorry to hear about your experience and understand how frustrating this has been. We take concerns like yours seriously and want to better understand everything that has occurred. I have asked that a member of our management team reach out to you directly so we can review the concerns you've raised, including the documentation you've provided, and discuss the situation in more detail. Our goal is to gather all of the facts and work toward an appropriate resolution. Thank you for bringing this to our attention. We appreciate the opportunity to speak with you and learn more.

June 28, 2026

The work was completed in the scheduled time frame. The service person who checked me in and out was polite, professional, and friendly. More

by FITZSIMMONSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Tanner Motors responded

Thank you for choosing #TEAMTANNER for your vehicle service. We are pleased to hear that your maintenance was completed within the scheduled timeframe and that our team provided you with professional and friendly service. We appreciate your feedback and look forward to serving you again.

June 27, 2026

Friendly and professional! Offered a late model loaner when service ran late. Happy with everything More

by RALMENDINGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Tanner Motors responded

Thank you for your feedback! We’re glad we could provide a loaner vehicle and ensure a professional experience. We appreciate you choosing Tanner Motors. #TEAMTANNER

June 25, 2026

The parts were ordered months before I personally had to contact the dealership to find out they had been received. The service department did not answer the phone when contacted for an installation appoin More

by lmeech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Tanner Motors responded

Dear lmeech, thank you for taking the time to share your feedback regarding your recent experience with our service department. We sincerely apologize for the lack of communication regarding your parts and the difficulty you encountered when trying to schedule your installation appointment. Please know that we truly value your service to our country, and we are committed to providing the level of care and respect that you deserve. We are pleased to hear that our manager was able to step in and assist you, and we are honored that we could make the delivery process convenient for you during such inclement weather. Your feedback is instrumental in helping us improve our internal coordination, and we look forward to serving you again with the excellence you expect from Tanner Motors.

June 24, 2026

Good product, good experience. I would not need to go anywhere else to find better service. More

by dlferrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Rasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Tanner Motors responded

Thank you for the kind words, and the great review #TEAMTANNER

June 20, 2026

The staff was excellent and friendly, but the service waiting area was super uncomfortable. There were donuts (a plus) but no napkins or plates. I ended up getting a paper towel from the bathroom. The co More

by ldropps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Barg
Jun 23, 2026 -

Tanner Motors responded

Thank you for taking the time to share your feedback and welcome to the Brainerd area. We're glad to hear our staff provided excellent and friendly service, but we're sorry that your overall experience didn't meet your expectations. We appreciate your comments regarding our waiting area amenities, including the lack of napkins and plates. That's a simple detail that can make a big difference, and we'll share your feedback with our team. We also understand your concerns about the wait time for your oil change. While we strive to complete maintenance services as efficiently as possible, we know your time is valuable and can understand the frustration when the visit takes longer than expected. We truly appreciate you giving us the opportunity to earn your business after your move to the area. Your feedback helps us identify opportunities to improve, and we hope you'll give us another chance to provide you with a better experience in the future. If you'd like to discuss your visit further, please feel free to reach out to our management team.

June 20, 2026

Excellent service for a wheel bearing and hub replacement. Very good communication during the process! More

by jh55429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Tanner Motors responded

Thank you so much for your kind words regarding your recent visit! We are thrilled to hear that our team provided excellent service for your wheel bearing and hub replacement. Clear communication is a top priority for us, so we are glad that our updates kept you well-informed throughout the process. We appreciate your recommendation and look forward to seeing you again for any future automotive needs. #TEAMTANNER

June 19, 2026

I will never deal with your service center ever again. The guy that I dealt with was very deceptive and kept trying to get me to buy extra parts and services that I didn't even need. When I went to pay my More

by KSORENSEN471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Barg
Jun 19, 2026 -

Tanner Motors responded

Ksorensen471, I’m really sorry we let you down. There’s no excuse for feeling pressured or finding unexplained charges on your bill — that’s not how we want any customer to be treated. I’d appreciate the chance to investigate this and make it right. Please contact me directly at 218 454 3606 and mention this review. I’ll personally look into what happened during your visit and follow up with you. Thank you for speaking up, Jeremy Ryder Owner loyalty manager. Marketing and Internet manager Tanner Motors and Tanner Nissan

June 18, 2026

Always work with me to get my vehicle scheduled when it is convenient for mr More

by Big G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Tanner Motors responded

Big G! Thanks for the 5 star review for Tanner Service. We appreciate you taking the time!! Thanks again #Teamtanner

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