Trapper Holden
Trapper Holden at Tanner Motors

Trapper Holden

Service Advisor

Tanner Motors

620 W Washington St
Brainerd, MN 56401

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4.7
84 Reviews
4.7

84 Reviews

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84 Reviews of Trapper Holden

October 23, 2026

Dealership Rating
Employee Rating

Had a vehicle in for a recall notice. In and out in a half hour. Courteous staff. Very nice customer waiting area which includes snacks and beverages free. More

by SHABBONA2007
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Oct 23, 2026

Tanner Motors responded

Recalls are never fun, our goal is to make the whole process as smooth as possible. Glad to hear that our team was able to get you in and out quickly and that you enjoyed our amenities. We truly appreciate your feedback and hope to see you again for any of your future service needs.#TEAMTANNER

October 22, 2026

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Quick service. No complaints. Thank you! Ty hj bn.df.nk. sd.bh x v m More

by DALECOOPER10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Oct 22, 2026

Tanner Motors responded

Cooper, Thanks Buddy, Hope all is well! let us know if you need anything! #teamtanner

October 19, 2026

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Employee Rating

Don’t see Dale’s name to comment on. But he is the one that cheated me on my purchase. More

by DEEF1957
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Glen Ertl, Chad Rasinski , Dale

Oct 22, 2026

Tanner Motors responded

Thank you for your business and for the kind remarks about your most recent service. Regarding Dale, we apologize that you believe your business dealings with Dale were unfair. Dale has not been associated with Tanner Nissan and Tanner Motors for months.

October 19, 2026

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Employee Rating

The people i delt with were good but have had truck in twice same window problem and still not working right More

by KEISME
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Recommend Dealer
Yes
Oct 22, 2026

Tanner Motors responded

Dear Keisme, Thank you for bringing this to our attention. We sincerely apologize that your window issue remains unresolved after two visits to our service department. We understand how frustrating it is to have the same problem persist, and we would like to make this right immediately. Not sure if they have you scheduled already or we need to get you back in, please reach out to our Service Manager directly or Trapper, so we can schedule this appointment and prioritize your vehicle. We value your business and are committed to earning back your trust. Sincerely, #teamtanner

October 16, 2026

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Employee Rating

Very punctual on service and time on doing the work. Convenient and cordial atmosphere with nice results More

by JEFFHEMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Oct 22, 2026

Tanner Motors responded

Jeff, Thank you for taking the time to give our service team a review!

October 11, 2026

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Employee Rating

They provide good service. It is nice they have a courtesy ride available when needed. More

by sborst
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Oct 12, 2026

Tanner Motors responded

Dear sborst, thank you for sharing your positive experience with our service department. We are glad to hear that you found our service helpful and that the courtesy shuttle provided added convenience to your visit. We truly appreciate your feedback and look forward to serving you again!

October 04, 2026

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Employee Rating

Great place to have your vehicle checked great staff ,quick in and out ,,,,need a drive through big truck wash bay Can't use the free wash for my truck lol ...there's 1 guy there thats very good he tell More

by Mariakh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Last name Barg in service

Oct 12, 2026

Tanner Motors responded

Dear Mariakh, Thank you so much for taking the time to share your positive experience with our service department. We are thrilled to hear that you found our staff to be efficient and helpful during your visit. We truly appreciate your constructive suggestion regarding a drive-through wash bay for larger trucks; we are always looking for ways to improve our facilities and the overall customer experience, so your feedback is very valuable to us. We will be sure to share your kind words with our team. We look forward to seeing you again for your next service visit. Best regards, #TEAMTANNER

October 02, 2026

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Timing in and out was very good. No unnecessary waiting. Service dept. was very helpful. More

by bruce
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Tanner Motors responded

Dear Bruce, thank you for your feedback! We are pleased to hear that our service department provided you with timely and efficient assistance. We appreciate your recommendation and look forward to seeing you again for your next service visit.

September 30, 2026

Dealership Rating
Employee Rating

Tanner Motors has been very good to work with. This is the third vehicle that I have bought from them and have received exceptional service. More

by nelson_doreen87
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 12, 2026

Tanner Motors responded

Dear nelson_doreen87, Thank you so much for your loyalty and for choosing Tanner Motors for your vehicle needs! We are incredibly honored to have earned your business for three separate vehicles. Providing exceptional service to our long-term customers is our top priority, and we are thrilled to hear that you have consistently had such a positive experience with our team. We truly appreciate your continued support and look forward to serving you for many years to come. Best regards, The Tanner Motors Team

September 30, 2026

Dealership Rating
Employee Rating

Fast service, service writer was knowledgeable and informative. Waiting area was clean and well stocked More

by KYMCARLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Tanner Motors responded

Dear KYMCARLSON7, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our fast service and that Trapper provided you with knowledgeable and informative assistance. We take great pride in maintaining a clean and well-stocked waiting area for our guests, so it is wonderful to know that this contributed to your comfort. We will be sure to pass your kind words along to Trapper Holden and the rest of our service team. We truly appreciate your feedback and look forward to seeing you again for your future automotive needs. Best regards, The Tanner Motors Team

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