Trapper Holden
Trapper Holden at Tanner Motors

Trapper Holden

Service Advisor

Tanner Motors

620 W Washington St
Brainerd, MN 56401

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of Trapper Holden

April 23, 2026

Dealership Rating
Employee Rating

I had excellent service and was very happy. The employees in the service department are respectful and friendly. More

by ginyaboo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2026

Dealership Rating
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Very fast and friendly service. Pricing was less than I expected. Highly recommend this dealer. More

by Big G
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl, Elliot Barg

Apr 22, 2026

Tanner Motors responded

#Fast #Friendlyservice #Save$ Big G! Thank you for the recommendation and your continued support Thanks Team Tanner

April 06, 2026

Dealership Rating
Employee Rating

They have a very nice lounge to wait in. Everyone I dealt with was friendly and polite, and most importantly, didn't try to sell me a new car. More

by LAURAWANOUS
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl, Elliot Barg

Apr 06, 2026

Tanner Motors responded

Glad you enjoyed the Lounge, hope you had a snack and a beverage during your visit. We are always happy to help! Thanks Team Tanner

March 31, 2026

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Employee Rating

Very friendly service department that set-up and took care of an issue with my vehicle in a timely manner. More

by SHAWN.NEUMANN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl, Elliot Barg

Apr 06, 2026

Tanner Motors responded

Shawn, thank you for the kind review! Providing fast and friendly service is what we strive for! Thanks again Team Tanner

March 26, 2026

Dealership Rating
Employee Rating

Shannon is amazing to work. with & always goes above & beyond to meet all my requests More

by ROSIESMILES
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Recommend Dealer
Yes
Mar 31, 2026

Tanner Motors responded

From all of us at Team Tanner, Thank you for the recommendation!

March 16, 2026

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The service department did a great job finding our issue and explaining our options. They are always friendly, professional and a pleasure to do business with. More

by SUSANKOPPENHAVER
Service Price Transparency
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Recommend Dealer
Yes
Mar 16, 2026

Tanner Motors responded

Thank you for recognizing the hard work of Trapper and our service department. We are glad we could provide you with a positive experience. Team Tanner

March 08, 2026

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Employee Rating

Excellent experience. Trapper was able to get the vehicle in quickly, make a diagnosis and repair very quickly. More

by municipalservices
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2026

Tanner Motors responded

Thank you, for the 5 stars for Trapper and our Service department! We are here to help, Thanks Team Tanner

February 20, 2026

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Employee Rating

Trapper did a great job. Very apologetic when they realized that the wrong part came in and offered a loner!! Had my truck back by the next day!! Very pleased with Tanner More

by barkers
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2026

Tanner Motors responded

Barkers, Trapper is Great!!! and thanks for understanding when the wrong part comes in its a pain for everyone!! Great to hear you are pleased! Thank you Team Tanner

January 31, 2026

Dealership Rating
Employee Rating

Trapper Holden in the service department did an exceptional job in keeping me updated on the extensive repair process, including working with the warranty company to ensure all protected items were More

by JKL54
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Recommend Dealer
Yes
Feb 02, 2026

Tanner Motors responded

JKL54 Thanks for the kind words for Trapper and the 5 star review. Trapper will tell you that working with the warranty company is a full time job most days, but he loves his job and is great at it! Hopefully we see you in the future, and know we are always here to help. Thank you Team Tanner

January 29, 2026

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Employee Rating

They misdiagnosed a brake issue. Was told I needed a brake caliper, which turned out to be wrong. I took my vehicle to a different location and got the correct repair. More

by DADOF538
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 30, 2026

Tanner Motors responded

Thank you for taking the time to share your feedback. We’re sorry for the frustration this situation caused and understand how inconvenient it is to deal with a diagnosis that didn’t resolve the concern. Our service advisors, including Trapper, work closely with our certified technicians and rely on their inspections and diagnostics to recommend repairs. While every diagnosis is made with the best information available at the time, we regret that this did not ultimately address your concern. We appreciate you bringing this to our attention and apologize for the inconvenience. If you’d like to discuss this further, we’d welcome the opportunity to review your visit and see how we can improve moving forward. I have shared this information with Trapper and our Service Manger requesting that it is discussed with all involved. Thank you again for taking the time Team Tanner

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