Trapper Holden
Trapper Holden at Tanner Motors

Trapper Holden

Service Advisor

Tanner Motors

620 W Washington St
Brainerd, MN 56401

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of Trapper Holden

August 09, 2026

Dealership Rating
Employee Rating

They were easy to work with and kept me informed about what they were doing. Very friendly. More

by MJSCHLEIF
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

August 09, 2026

Dealership Rating
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I’m very happy with the Tanner Service Department. The employees are friendly, quick, and thorough. More

by KELLEYNELSON
Service Price Transparency
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Recommend Dealer
Yes

August 08, 2026

Dealership Rating
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Excellent service. Great people to work with. Always courteous and polite. Answer any and all of my questions. Thanks. More

by TJLINK468
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

August 07, 2026

Dealership Rating
Employee Rating

the people are great to work with - perform excellent service- fast efficient - and let you know all the ins and outs More

by lkazan
Service Price Transparency
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Recommend Dealer
Yes

August 07, 2026

Dealership Rating
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Some good, some bad. Glen was excellent but the person helping me with dropping off the vehicle would benefit from some additional training. When he could not answer cost More

by joejonly070124
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Recommend Dealer
No

Other Employees Tagged: Glen Ertl

August 05, 2026

Dealership Rating
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Great job and reasonable price. I especially like the free car wash. They gave me a discount even though I forgot to print the Mopar coupon! More

by aclalan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 07, 2026

Tanner Motors responded

Dear aclalan, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were satisfied with both the quality of our service and the value we provide. Going the extra mile—like applying that discount even without the coupon—is just part of how we like to take care of our customers, and we’re glad you enjoyed the complimentary car wash. We truly appreciate your feedback and look forward to welcoming you back to Tanner Motors for your future automotive needs. Best regards, #TeamTANNER

August 01, 2026

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Always fast and friendly. They treat you with respect and kindness. I love going to tanners ! More

by Big G
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 07, 2026

Tanner Motors responded

Dear Big G, Thank you so much for the fantastic review! We are thrilled to hear that you consistently have a fast and friendly experience with us. Our team strives to treat every customer with the utmost respect and kindness, and it truly makes our day to know that you love coming to Tanner Motors. We look forward to seeing you again soon for all your future automotive needs! Best regards, #TeamTANNER

July 31, 2026

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I was happy with the no nonsense service at Tanner. Everything was handled quickly and the job done right. Best of all there no surprises! More

by RICKSHA0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Tanner Motors responded

Dear RICKSHA0, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our service team to be efficient, straightforward, and professional. Providing a "no nonsense" experience with transparent pricing is exactly what we strive for, and we are glad we met those expectations during your recent visit. We appreciate your business and look forward to serving you again whenever your vehicle needs attention. Best regards, The Tanner Motors Service Team

July 31, 2026

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Employee Rating

We had some recall work to do. .. the parts were ordered and we were in and out the door as scheduled. Had to reset the clock. More

by blueribbonfoto
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Recommend Dealer
Yes
Aug 07, 2026

Tanner Motors responded

Dear blueribbonfoto, Thank you for choosing Tanner Motors for your recall service. We are pleased to hear that our team provided a timely and efficient experience regarding your parts order and appointment scheduling. We strive to provide professional service and appreciate you bringing the issue regarding the vehicle's clock to our attention. We apologize for this oversight, as we aim to return every vehicle in pre-service condition. We have shared your feedback with our service technicians to ensure this detail is not missed during future visits. We appreciate your business and look forward to serving you again. Best regards, The Team at Tanner Motors

July 31, 2026

Dealership Rating
Employee Rating

Communication not the best on giving status of progress and hard to get ahold of More

by BURNARDTORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Tanner Motors responded

Thank you for providing your feedback regarding your recent service visit. We sincerely apologize that our communication did not meet the high standards we strive for, and we appreciate you bringing this to our attention. We are actively reviewing our processes to ensure we keep our customers better informed throughout the repair process. Despite the challenges with updates, we are pleased to hear that you had an otherwise positive experience with us. We value your business and would love the opportunity to provide you with a more seamless and communicative experience during your next visit. If you would like to discuss your experience further, please feel free to reach out to our service management team directly. Best regards, The Tanner Motors Service Team

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