755 Reviews of Tanner Motors - Service Center
excellent; friendly staff with rapid service. Not difficult to get an appointment and good treats. Not difficult to get an appointment and good treats. More
This is the reason I do not normally do reviews. They are a horrible waste of my time. However, I will say our experience with Tanner Nissan during our ownership of our 2019 Rogue was a positive exp They are a horrible waste of my time. However, I will say our experience with Tanner Nissan during our ownership of our 2019 Rogue was a positive experience. The purchase of our 2023 Rogue was also a pleasant and professionally handled experience. More
We were sold a 2022 PEHV Grand Cherokee 4xe that the dealer's service department isn't equipped to maintain. From recalls to software updates that caused the turn signal flash rate to slow down, and, dealer's service department isn't equipped to maintain. From recalls to software updates that caused the turn signal flash rate to slow down, and, coincidentally, the A/C stopped working. Technicians have no idea how to fix it. We're EXTREMELY dissatisfied. More
Serves dept took care of my issues in a timely manner. I’m very satisfied with the work they did. I’m very satisfied with the work they did. More
The service Tech, Trapper was excellent. He kept on top of things even when our Mopar Warrenty wanted to take forever to get part to them. It took almost 4 weeks but not because of your ser He kept on top of things even when our Mopar Warrenty wanted to take forever to get part to them. It took almost 4 weeks but not because of your service department. More
Top notch sales and service! I am always greeted by the friendly staff, at both the sales and service departments. Thank you all for what you do to keep us moving in the BLA! I am always greeted by the friendly staff, at both the sales and service departments. Thank you all for what you do to keep us moving in the BLA! More
Tanner let me down by not fixing my car the first time. I came to pick it up after a coolant leak and they told me everything was fixed am good to go. We didn’t get a block off the lot before it started bu I came to pick it up after a coolant leak and they told me everything was fixed am good to go. We didn’t get a block off the lot before it started bucking like a bronco and the check engine light turned on. We brought it back and subsequently paid them to fix a spark plug coil and replace all the spark plugs which did resolve the issue. My complaint is the mechanic claimed we brought it in with a check engine light but that he ignored it because we were there for a fluid leak. He never documented the check engine light, and we were never informed about it by the service advisor until after we returned with the malfunctioning Jeep. I was very disappointed to see their reckless regard for customer’s well being by not drawing our attention to the problem until we almost broke down driving off the lot. Since our visit, the Jeep needed new brakes. Needless to say, Tanner wasn’t given the opportunity to fix them. More