Glen Ertl
Glen Ertl at Tanner Motors
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Glen Ertl

Service Director

Tanner Motors

620 W Washington St
Brainerd, MN 56401

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4.6
149 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

22 yrs, 1 mo

Languages Spoken

English English

4.6

149 Reviews

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149 Reviews of Glen Ertl

May 03, 2024

Dealership Rating
Employee Rating

Very nice, friendly and helpful team. I would work with them on future vehicle needs More

by frear4
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2024

Dealership Rating
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Had a good experience with service dept at my last visit, oil change and tires rotated. More

by lalagribbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Tanner Motors responded

Great to hear you had a good experience! thank you for taking the time to leave us a review.

April 14, 2024

Dealership Rating
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Very courteous and professional. Timely and thorough. The result was a comfortable ride with peace of mind. More

by sply3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Tanner Motors responded

Thank you for taking the time to give us a review, Glad everything went well and you are comfortable with your ride.

April 11, 2024

Dealership Rating
Employee Rating

Issue resolved; Glenn, Jeremy and staff stepped up and got our car repaired in a professional and timely manner with regular, courteous updates. They went above and beyond to conveniently deliver a loaner More

by Seth
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ryder , Elliot and Angela

Apr 11, 2024

Tanner Motors responded

Seth, We appreciate your Honest Review, Poor Communication, and a bad joke do not make for a good customer experience. I want to apologize for that. If you are willing please call 218 454 3600 and Ask for Jeremy I would like to learn more about your experience.

Apr 29, 2024

Tanner Motors responded

Thanks Seth I see a new Review that you are satisfied with the out come. Please reach out if you have any questions

March 27, 2024

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They are real friendly when you come through the door and they are real helpful with questions you ask them More

by djjim1950
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2024

Tanner Motors responded

Thank you for the 5 star review. we love our friendly staff also!

March 18, 2024

Dealership Rating
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Coffee was good. candy bar was good. Was looking for the bacon and eggs. Everything was fine. More

by suekowal1
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2024

Tanner Motors responded

Candy is always good! Thanks for the 5 stars!

March 15, 2024

Dealership Rating
Employee Rating

Listened to our concerns and followed thru. We appreciate the great customer service! We recommend your service department to our family and friends! More

by AUDREYABBY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Tanner Motors responded

Audrey, We strive to provide great customer service and its awesome to hear that you will be recommending us to your family and friends! Thank you for the 5 star review.

February 23, 2024

Dealership Rating
Employee Rating

Elliot my service advisor was terrific. Handle my issue wonderfully. Kept me well informed all along the way More

by tommcc1956.tm
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2024

Tanner Motors responded

Great to hear, we will pass this on to Elliot! Than you for your 5 star review!

February 18, 2024

Dealership Rating
Employee Rating

Good service, used my extended warranty. to help cover costs of the needed repair which was helpful. More

by DAVID@BACKTOMINNESOTA.COM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Tanner Motors responded

David, Those extended service contracts are nice when you need them! Thanks for the 5 star review!

February 16, 2024

Dealership Rating
Employee Rating

I Really Like This Place. The service is awesome and the help is very friendly. I Trust them for quite a few years now More

by auntedmoescookies
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Heikkenen

Feb 19, 2024

Tanner Motors responded

Thank you for your kind words, our service team is awesome and friendly! I will pass this on to them!

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