Glen Ertl
Glen Ertl at Tanner Motors

Glen Ertl

Service Director

Tanner Motors

620 W Washington St
Brainerd, MN 56401

Contact Me
4.7
258 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

24 yrs, 6 mos

Languages Spoken

English English

4.7

258 Reviews

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258 Reviews of Glen Ertl

October 23, 2026

Dealership Rating
Employee Rating

Sold us a lemon car, drove for 2 weeks and the engine blew and needed a new one put in. Took months but got a new engine only for this new one to blow because of a hose that was not properly installed. W More

by joshtestin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 23, 2026

Tanner Motors responded

Thank you for sharing your feedback.

October 23, 2026

Dealership Rating
Employee Rating

Had a vehicle in for a recall notice. In and out in a half hour. Courteous staff. Very nice customer waiting area which includes snacks and beverages free. More

by SHABBONA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Oct 23, 2026

Tanner Motors responded

Recalls are never fun, our goal is to make the whole process as smooth as possible. Glad to hear that our team was able to get you in and out quickly and that you enjoyed our amenities. We truly appreciate your feedback and hope to see you again for any of your future service needs.#TEAMTANNER

October 22, 2026

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Quick service. No complaints. Thank you! Ty hj bn.df.nk. sd.bh x v m More

by DALECOOPER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Oct 22, 2026

Tanner Motors responded

Cooper, Thanks Buddy, Hope all is well! let us know if you need anything! #teamtanner

October 19, 2026

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Employee Rating

Don’t see Dale’s name to comment on. But he is the one that cheated me on my purchase. More

by DEEF1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trapper Holden, Chad Rasinski , Dale

Oct 22, 2026

Tanner Motors responded

Thank you for your business and for the kind remarks about your most recent service. Regarding Dale, we apologize that you believe your business dealings with Dale were unfair. Dale has not been associated with Tanner Nissan and Tanner Motors for months.

October 16, 2026

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Very punctual on service and time on doing the work. Convenient and cordial atmosphere with nice results More

by JEFFHEMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Oct 22, 2026

Tanner Motors responded

Jeff, Thank you for taking the time to give our service team a review!

October 11, 2026

Dealership Rating
Employee Rating

They provide good service. It is nice they have a courtesy ride available when needed. More

by sborst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Oct 12, 2026

Tanner Motors responded

Dear sborst, thank you for sharing your positive experience with our service department. We are glad to hear that you found our service helpful and that the courtesy shuttle provided added convenience to your visit. We truly appreciate your feedback and look forward to serving you again!

September 30, 2026

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Employee Rating

Tanner Motors has been very good to work with. This is the third vehicle that I have bought from them and have received exceptional service. More

by nelson_doreen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Tanner Motors responded

Dear nelson_doreen87, Thank you so much for your loyalty and for choosing Tanner Motors for your vehicle needs! We are incredibly honored to have earned your business for three separate vehicles. Providing exceptional service to our long-term customers is our top priority, and we are thrilled to hear that you have consistently had such a positive experience with our team. We truly appreciate your continued support and look forward to serving you for many years to come. Best regards, The Tanner Motors Team

September 12, 2026

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The service department is knowledgeable and the one thing I like is that you get to talk sirectly to them instead of a call center who doesn’t know anything. More

by LMP0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden , Elliot

Sep 22, 2026

Tanner Motors responded

Thank you for your feedback regarding our service department. We are pleased to hear that you value the ability to speak directly with our technicians and advisors, rather than a call center. We appreciate your patience and understanding that while this direct communication is beneficial, it can occasionally lead to longer wait times when connecting with a service advisor.

September 11, 2026

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Employee Rating

Should've gotten 5 stars but the service advisors were in a bit of dissaray when I questioned what the thresholds for various engine components were, time-wise. Jada however tried her best to get answers fo More

by HARLAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Sep 22, 2026

Tanner Motors responded

Dear HARLAN1, Thank you for taking the time to share your feedback regarding your recent service visit. We appreciate your candid thoughts, as they are essential to helping us improve. We are very pleased to hear that Jada provided such persistent and excellent service, especially considering this is her new role with us. We will be sure to pass along your high praise to her, as we agree that she is a wonderful asset to our team. We also appreciate you acknowledging Trapper Holden’s efforts to step in and assist throughout the process. We value your business and hope to provide you with a full 5-star experience during your next visit.

September 11, 2026

Dealership Rating
Employee Rating

Excellent results from a comfortable place with effficient operation, cordial atmosphere and reliable and professional work More

by JEFFHEMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Sep 22, 2026

Tanner Motors responded

Thanks so much for the kind words! We’re so glad you enjoyed our place and that our team took great care of you. Providing reliable, top-notch service is what we’re all about, and we really appreciate you choosing Tanner Motors. Hope to see you again soon!

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