Glen Ertl
Glen Ertl at Tanner Motors

Glen Ertl

Service Director

Tanner Motors

620 W Washington St
Brainerd, MN 56401

Contact Me
4.7
247 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

24 yrs, 4 mos

Languages Spoken

English English

4.7

247 Reviews

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247 Reviews of Glen Ertl

August 27, 2026

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Employee Rating

Everyone involved was very courteous and the service was impeccable. I had the feeling that I was there. Only customer based on the way I was treated. More

by brucetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 27, 2026

Tanner Motors responded

Dear brucetra, thank you so much for choosing Tanner Motors for your recent service visit! We are delighted to hear that our team provided you with such courteous and impeccable service. Making each of our customers feel like the only one in the room is our top priority, and we are thrilled that we hit the mark during your time with us. We truly appreciate your recommendation and look forward to seeing you again for all your future automotive needs.

August 21, 2026

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Left two phone messages to set up an appointment, calls were never returned. Finally set up the appointment online which was relatively easy. If I can't set up an appointment over the phone just say so More

by lghedberg
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 27, 2026

Tanner Motors responded

Thank you for your feedback. We apologize that your phone messages were not returned—this is not the level of communication we expect from our team. We’re glad the online scheduling process was easy and that your onsite service was timely, courteous, and clearly explained. We appreciate your business and will use your feedback to improve our phone follow-up.

August 18, 2026

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Employees are all pretty nice guys. Employees are great. Employees are great. Employees are great. More

by DANJOHNSON361
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 27, 2026

Tanner Motors responded

Dear DANJOHNSON361, thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team made such a positive impression during your recent service visit. We strive to provide excellent care for both our customers and their vehicles, and your feedback is truly appreciated. We look forward to serving you again!!

August 16, 2026

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We were able to get our vehicle in for service the next day. The service team found the problem with in an hour and ordered the part which came the next day. Fixed it that morning and called to let us know More

by Sue W
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 27, 2026

Tanner Motors responded

Dear Sue, Thank you so much for sharing your positive experience with our service department! We are thrilled to hear that our team was able to get you in quickly, diagnose the issue efficiently, and complete the repair in a timely manner. Getting you back on the road safely and promptly is always our goal. We appreciate your feedback and your business, and we look forward to assisting you with any future service needs! Best regards,

August 16, 2026

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I was able to schedule same day service appointment. Power steering harness check for recall inspection. Also had them look at the adaptive transmission as the jeep has at times continued to accelera More

by charles.tersteeg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 27, 2026

Tanner Motors responded

Dear Charles, Thank you for choosing Tanner Motors for your service needs. We are glad we could accommodate your request for a same-day appointment to address your recall inspection. Your safety is our top priority, and we take your report regarding the transmission and acceleration concerns very seriously. We would like to ensure that this issue is thoroughly investigated and resolved for you as quickly as possible. Please contact our Service Manager at your earliest convenience so we can discuss the findings from your visit and determine the next steps to ensure your Jeep is operating safely and correctly. We appreciate your feedback and look forward to speaking with you soon. Best regards, The Tanner Motors Service Team

August 09, 2026

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They were easy to work with and kept me informed about what they were doing. Very friendly. More

by MJSCHLEIF
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 14, 2026

Tanner Motors responded

Thank you for your kind words! We always strive to make our clients' experience smooth and enjoyable. We're glad to hear that you found us easy to work with and that our communication kept you informed. We truly appreciate your support!

August 08, 2026

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Excellent service. Great people to work with. Always courteous and polite. Answer any and all of my questions. Thanks. More

by TJLINK468
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Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 14, 2026

Tanner Motors responded

Thank you for the kind words! #TEAMTANNER takes great pride in providing excellent service and we're so glad that you've had a positive experience working with us. We appreciate your business and look forward to continue answering any questions you may have.

August 07, 2026

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Some good, some bad. Glen was excellent but the person helping me with dropping off the vehicle would benefit from some additional training. When he could not answer cost More

by joejonly070124
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Trapper Holden

Aug 14, 2026

Tanner Motors responded

We apologize for any inconvenience during your visit. We'll address the training needs and ensure that all questions are answered in a timely manner. Thank you for bringing this to our attention.

August 05, 2026

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Great job and reasonable price. I especially like the free car wash. They gave me a discount even though I forgot to print the Mopar coupon! More

by aclalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 07, 2026

Tanner Motors responded

Dear aclalan, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were satisfied with both the quality of our service and the value we provide. Going the extra mile—like applying that discount even without the coupon—is just part of how we like to take care of our customers, and we’re glad you enjoyed the complimentary car wash. We truly appreciate your feedback and look forward to welcoming you back to Tanner Motors for your future automotive needs. Best regards, #TeamTANNER

August 01, 2026

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Always fast and friendly. They treat you with respect and kindness. I love going to tanners ! More

by Big G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trapper Holden

Aug 07, 2026

Tanner Motors responded

Dear Big G, Thank you so much for the fantastic review! We are thrilled to hear that you consistently have a fast and friendly experience with us. Our team strives to treat every customer with the utmost respect and kindness, and it truly makes our day to know that you love coming to Tanner Motors. We look forward to seeing you again soon for all your future automotive needs! Best regards, #TeamTANNER

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