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Tanner Motors - Service Center

Brainerd, MN

4.5
744 Reviews
Call Service Center (218) 829-3597

744 Reviews of Tanner Motors - Service Center

Sort by
September 22, 2024

Excellent service and quick response to our problem, the loaner vehicle was very nice. Clean and ready. More

by rogerdonovan1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trapper
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Sep 23, 2024 -

Tanner Motors responded

Great to hear the loaner was nice and clean and ready to go for you! Thank you for taking the time to single out Trapper he works very hard for our service customers!

Sep 25, 2024 -

Tanner Motors responded

Thank you for your kind words, Roger. We appreciate your business!

September 19, 2024

Got to necessary work done but the time it took was a little out the door More

by BIGPELICANGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think the service person I worked with was Elliott
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Sep 19, 2024 -

Tanner Motors responded

Sorry to hear about the time to get the work done took longer than anticipated. I have passed on your concerns to the Service Manager. Thank you for taking the time to give us the review.

September 11, 2024

I was very impressed with Elliot B. 's correct diagnosis of my problem by just listening to a recording on my phone. The mechanic confirmed it was the issue and I had my vehicle back wi More

by DRHAMM44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Barg
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Sep 12, 2024 -

Tanner Motors responded

I'm glad to hear that Tanner Motors provided great service. Elliot is great and very knowledgeable. Thank you for taking the time to let us know, I passed this on to him and the management team.

September 08, 2024

Always do a good job. Always friendly and helpful. The waiting room is very nice. More

by sborst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Tanner Motors responded

Great that everything went well. and that everyone was helpful. Thanks for the 5 stars...

August 29, 2024

Everyone was curteous and helpful. The appointment was timely and the work was done to my satisfaction. More

by kjotremba56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Tanner Motors responded

Thank you for the 5 stars! Timely and satisfied is what we strive to do every time, Thanks!

August 25, 2024

Felt that the multi point inspection was glossed over, as brakes need to be replaced. Also gave coupon at check in and that was never added to our invoice. More

by stacbednarek
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mya Pritchard
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Aug 27, 2024 -

Tanner Motors responded

I wanted to reach out I am in the process of collecting information from Glen the Service Manager, please reach out I would like to hear more about your experience with our service team. You can call me Jeremy Marketing or Glen the Service Manager at 218 454 3600

August 19, 2024

Trapper was great to work with! Also John and Casey are wonderful with helping me questions I have. Those 3 guys are a great team! More

by y0vals0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trapper, Casey and John
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Aug 19, 2024 -

Tanner Motors responded

Thank you for the 5 stars! good to hear about our Service Team, they are all pretty great! I will make sure they get the kudos they deserve!

August 19, 2024

Arrived at the shop, sat down to read the paper, and within a short period of time, was told it was ready! Amazing More

by sply3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Tanner Motors responded

Great to hear! Fast service is always appreciated.

August 04, 2024

Tanner Motors has always given good service in a timely manner. However, I wish the service techs would reset the information console back the way I had it. This time the Reset Oil Life window was open a More

by BHAYEN60954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Tanner Motors responded

Sorry about the Oil Life Monitor not being reset perhaps you could call in and we can walk you through restarting it without making a trip in? I will share this with my Service Manager and make sure it is addressed with the Technicians.

August 01, 2024

Staff was friendly, knowledgeable, and answered my questions. Service was completed in a timely manner. More

by SANDYSCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Tanner Motors responded

Sandy Thank you for the 5 star review! Good to hear your questions were answered and service was completed in a timely manner. We strive to provide great service to our customers!

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