Tarrytown Honda
Tarrytown, NY
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THREE HOUR WAIT For a simple check of a warning sign on the dashboard (harmless) I was forced to wait THREE HOURS. i Informed the desk that my wife was disabled, and For a simple check of a warning sign on the dashboard (harmless) I was forced to wait THREE HOURS. i Informed the desk that my wife was disabled, and that I didn't want to leave her alone for more than an hour and a half. I was assured that I would be out by then. Not the case. No charge for the non-repair, but my time is more valuable than a bill. Sales staff is top notch. Repair staff may be fine, but its time management needs work. A pity. Our lease Honda is an excellent vehicle. But there are many excellent vehicles on the road nowadays. . More
Honda Family As a first time buyer and now owner of a Honda car, I am glad I came to Tarrytown Honda. My parents have purchased 3 cars from this dealership and the As a first time buyer and now owner of a Honda car, I am glad I came to Tarrytown Honda. My parents have purchased 3 cars from this dealership and they put a lot of trust in these cars and this particular dealership. I was open to looking around but ultimately I felt compelled to keep the tradition alive and continue to do business with Tarrytown Honda. The sales people were very friendly and helpful from the moment I walked in. Edward Fay was very professional, kind, and patient. I felt very comfortable working with Edward on making my purchase. I had plenty of questions and he was more than happy to help answer them. Bill Matari was also very kind and professional. He made the final paperwork a breeze. I hope to continue doing business with Honda and Tarrytown Honda in the future. So far the service has been excellent. More
Honda Accord Sport Rich was great! Helped me get into a payment that was going to work for me. Explained everything throughly on how he was able to get me the payment I Rich was great! Helped me get into a payment that was going to work for me. Explained everything throughly on how he was able to get me the payment I needed to be at. He was willing to work with me and understood what I was looking for. He got me the car and price I wanted. Lisa was also great. She explained all the options available to me on the service/warranty end of things. Also she was very pleasant and easy to talk to, you don't find that everywhere you go so it was nice to see. I work in a management level at a high volume retail store, and I look for customer service, friendliness, attentiveness, and always doing right by the customer. I look for these attributes when it comes to myself being in the role of the customer, and that's what will keep me as a customer. So thank you to both Rich and Lisa for all their assistance in this process. More
Tarrytown Honda New Customer Thanks to Edward Fay I have been leasing Hondas with another dealership for the last 8+ years. Today I visited Tarrytown Honda for the first time. I met with Edward Fay wh I have been leasing Hondas with another dealership for the last 8+ years. Today I visited Tarrytown Honda for the first time. I met with Edward Fay who is one of their Sales Consultants at the dealership. I have interacted with many different sales consultants in my lifetime and I cannot remember 1 time that I actually sat down to write a review. I felt obligated this time because Edward was awesome!!!!! He was honest, professional, courteous, and more importantly he made it an enjoyable experience. I forgot that I was at a dealership because the interaction between us was very friendly. The entire process of leasing my new car was quick, smooth, and easy. Edward, thank you so much and Tarrytown Honda is lucky to have an associate as yourself working their. I look forward to being a longterm client of yours. More
Excellent Dealer Service!!! Highly recommended!!! - We've been leasing Honda vehicles since 1999 and although all Honda cars are created equal, Honda Dealers are NOT. Tarrytown Honda has never disappoi We've been leasing Honda vehicles since 1999 and although all Honda cars are created equal, Honda Dealers are NOT. Tarrytown Honda has never disappointed us every time we have gone there for a new car. Our sales person, Edward Fay, really delivered an Excellent sales service. This was the very first sedan car we leased; we always get a Pilot or CRV. Edward was very honest with his opinion of the car (2017 Civic EX-T), always ready to answer our questions or find the answer if he was not certain, and continued to help us with all of our questions even after the sale. If you are planning to go to Tarrytown Honda, I highly encourage you to look for Mr. EDWARD FAY if you truly want a stress-free experience of getting a new car. He is very energetic and driven to give you the best deal (No pun intended). Thank you Mr. Edward Fay, Jordan Rabadi, Victor Lopez, Bill Matari, and Roberto Ortiz for a great experience. More
Easy Transition I have been a customer of Tarrytown Honda for years. The sales force under Manager Jordan has always been thorough and pleasant to work with. My rec I have been a customer of Tarrytown Honda for years. The sales force under Manager Jordan has always been thorough and pleasant to work with. My recent renewal with Richard Alvarez was very pleasant. Richard was thorough and professional. He paid attention to all details of the renewal process. He was organized and knowledgable of all steps of the process. He ensured that I understood all features of my new car and assisted in all ways with old car to new car transition despite the pouring rain. I will continue to refer all to Tarrytown Honda. Thank you. Kathleen Guglielmo More
Great service Wilson was very helpful with leasing my new car. He was genuine and very friendly. He was able to go through all features of the vehicle pertaining to Wilson was very helpful with leasing my new car. He was genuine and very friendly. He was able to go through all features of the vehicle pertaining to the conditions I would be driving in. A great experience with him and the dealership. More
Nice Experience Richard was very friendly and pleasant to work with. Made me feel comfortable in my purchase and helped me to find a vehicle and price that worked for Richard was very friendly and pleasant to work with. Made me feel comfortable in my purchase and helped me to find a vehicle and price that worked for me. More
Easy Peasy All dealerships should have employees like Wilson Velez. Both him and the staff made the whole experience a breeze. I've purchased new Toyotas for the All dealerships should have employees like Wilson Velez. Both him and the staff made the whole experience a breeze. I've purchased new Toyotas for the past 25 years and dealing with Wilson has now made me switch from Toyota to Honda. A part of buying a new car is the overall experience, from the moment you shake hands with the sales person to the moment you leave . My intentions prior to going there was to see what they said and go to the next dealership and get a better deal. But after meeting Wilson you can tell not only is he professional that knows what he's talking about he made me feel like family. So of course I left there with a new civic . I would highly recommend the Honda dealership in tarrytown. Wilson the salesperson is your man ! More
Outstanding Professional This is my second purchase from Wilson and I could not be happier with the results. Wilson is prompt, professional and always delivers outstanding cus This is my second purchase from Wilson and I could not be happier with the results. Wilson is prompt, professional and always delivers outstanding customer care and service! He is incredibly knowledgeable in the cars he sells and treats you like family,plus he is a really nice guy!! You won't go wrong here! More