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Tasca Chevrolet Wheeling - Service Center
Wheeling, IL
1,921 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,921 Reviews of Tasca Chevrolet Wheeling - Service Center
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May 03, 2019
Continues to provide great service I’ve been bringing my vehicles here for close to thirty years and have nothing but good experiences to report. The staff keeps me informed on progress I’ve been bringing my vehicles here for close to thirty years and have nothing but good experiences to report. The staff keeps me informed on progress of any work that needs to be done. More
by TERRY.TAYLOR3
Verified CustomerEmployees Worked With
Natalia
May 03, 2019
Great Service The place to go for Chevy repairs. Nice people, quality repairs, timely delivery. The.fix the problem the first time. What else can be said. The place to go for Chevy repairs. Nice people, quality repairs, timely delivery. The.fix the problem the first time. What else can be said. More
by CRUCKSTAETTER
Employees Worked With
Ruchard
May 01, 2019
Excellent Car was repaired in a timely manner and car looks great. Would never know it had been a slight accident. Thank you very much.Ted Car was repaired in a timely manner and car looks great. Would never know it had been a slight accident. Thank you very much.Ted More
by RAGTOPDIVA
Employees Worked With
Jennifer
April 27, 2019
Check tje check engine light My check engine light came on Sat pm after hours, I was able to make appt on line for Mon morning and they got me in rigjt away and checked everythin My check engine light came on Sat pm after hours, I was able to make appt on line for Mon morning and they got me in rigjt away and checked everything out. They kept me informed as to what was wrong. More
by suziqm615
Employees Worked With
Do not remember the service wrotets name
April 27, 2019
Excellent Service was great will come back when I need to have some thing done on the car. Natalia Rafalik was a very nice person to work with. Service was great will come back when I need to have some thing done on the car. Natalia Rafalik was a very nice person to work with. More
by TEBREEN
April 27, 2019
Exelent service They have good attention and when u walk in you feel like the kindness of the employees.They also had good service,good teamwork.Thank you They have good attention and when u walk in you feel like the kindness of the employees.They also had good service,good teamwork.Thank you More
by tlacuba00
Employees Worked With
Other Employees :
Mark Wassermann, Neal Tarnowske, Jose Chavez, John Tillotson
April 26, 2019
Satisfied My wife air conditioning went out after having it serviced somewhere else She is very happy now that it has been repaired We will continue bringing My wife air conditioning went out after having it serviced somewhere else She is very happy now that it has been repaired We will continue bringing it to stasek for repairs More
by RIVERAFAMILY42
Employees Worked With
Tom
April 26, 2019
Quick and Professional Quick, professional, service to the vehicle. My multi-point vehicle checklist was blank. So i’m not sure about my tread wear or brake wear status Quick, professional, service to the vehicle. My multi-point vehicle checklist was blank. So i’m not sure about my tread wear or brake wear status. Thank you. More
by KOENIG.51
Employees Worked With
jose ruiz
April 26, 2019
Oil change and electrical repair for a headlamp. Everything was real good. Natalia, the service writer was courteous and helpful. The only reason I didn’t give four stars is because they didn’t wash Everything was real good. Natalia, the service writer was courteous and helpful. The only reason I didn’t give four stars is because they didn’t wash my truck. It is a work truck and maybe they didn’t think it needed to be washed but I like when they do wash it because it saves me the hassle of doing it myself. More
by Scot ironworker
Employees Worked With
Natalia
April 26, 2019
Awful Customer Service This dealership is the worst I have ever visited. My only reason for taking my car here for service is the proximity to my home. Upon arriving, I’ve This dealership is the worst I have ever visited. My only reason for taking my car here for service is the proximity to my home. Upon arriving, I’ve never been greeted by a service advisor in less than 10 minutes. I always end up having to stand around, even when it’s not busy and folks in their offices are just sitting there. Whenever I’ve been told that I would receive a call for an update on my vehicle I NEVER end up receiving a call. I am the one having to do the follow up. On my last visit (Monday, 4/22), I was told I would receive a call. 4 hours later no call, so I called to get an update. Was told by someone that they would call me right back so they could check on my vehicle. An hour later no call so again I had to do the follow up. Turns out they needed to keep my vehicle overnight. I had to call my wife and pull her out of a meeting so that she could pick up my son from daycare. This was the last straw, I’ll never bring my vehicle here for service ever again. In fact, I will tell several of my coworkers who also bring their corporate vehicles here for service (and who also feel the same way about the service) not to bring their vehicles here any longer. I own a Lexus and a Audi vehicle (my Traverse is a company vehicle). I suggest having your service team go spend time in either a Lexus or Audi service department. They would learn how a service department is actually run. Customers are greeted immediately, you receive a call within 1-2 hours with an update on your vehicle and what needs to be done and picking up your vehicle is immediate after paying your bill. Picking up my car at this dealership is another cluster, waiting at times 15 minutes for someone to either bring it out or bring me the keys. Not sure how this dealership is still open quite honestly. This lack of customer service would even dissuade someone from buying a Chevrolet altogether. Not sure I would purchase a Chevy with my own money with this lack of service. How do I rate overall service as 0 stars? More
by mini1234
Employees Worked With
Dean Witter
