Tasca Ford Berlin

Great Express Lane experience Tim knew I was in a rush due to family problems and did his best to get me out quickly .I really appreciated his extra effort. Thanks again Tim Tim knew I was in a rush due to family problems and did his best to get me out quickly .I really appreciated his extra effort. Thanks again Tim More

Amazing Experience I had an amazing purchase experience. Dennis is very knowledgeable and was very receptive to all my questions. This was important to me because not I had an amazing purchase experience. Dennis is very knowledgeable and was very receptive to all my questions. This was important to me because not only was I getting my first Hybrid, it was my first car other than a Camry in 26 years. The test drive was great and I went back a few weeks after to make the purchase. The Fusion Hybrid Energi is so much more advanced than my old car. It was great having someone know so much about the car. The finance personnel were also great and even pushed off lunch to get my paperwork done. I got a tour of the facility which I thought was very nice. I went in on a Friday. The car I wanted was at their other dealer in Cranston, RI. They picked it up the next day and was delivered to me on Monday. I am thrilled with my experience. More

Warranty Repair I had a check engine light come on in my car and was offered an appointment right away even though we had multiple snow storms and the service dept wa I had a check engine light come on in my car and was offered an appointment right away even though we had multiple snow storms and the service dept was extremely busy. I dealt with Brian who was extremely professional, courteous, and friendly. He explained every step in the service process. Tasca Ford is lucky to have him! I look forward to returning to Tasca Ford for my future service needs as they make you feel right at home. More

TERRIBLE HORRIBLE SERVICE DEPARTMENT I will not ever go back to this dealership. I dealt with Service Manager Mike who is the most condescending xxxxx ever. From the start I was lied to a I will not ever go back to this dealership. I dealt with Service Manager Mike who is the most condescending xxxxx ever. From the start I was lied to about rental cars. They said they offered rentals which turns out wasn't true. They accused me of damaging my brand new car and would not cover under warranty. They lied to my insurance company making false accusations, even my insurance company told me how preposterous there explanation of the damage was. They "misplaced" parts and made me wait longer until they received the new parts. Their service timer is relatively slow taking them three days to receive OEM Ford parts. Absolutely awful and I will do everything I can stop people from ever dealing with their service department. There is no worse feeling than feeling like your being taken advantage of and lied to so they can make more money because that is what happened to me. More

Awesome buying experience! Jay Rosado made my car buying experience very easy. He was the ultimate professional and I would highly recommend him as a sales consultant. My vehicl Jay Rosado made my car buying experience very easy. He was the ultimate professional and I would highly recommend him as a sales consultant. My vehicle was brought down from Mass and he worked hard to help me seal the deal. It was a very emotional experience letting go of my 13 yr old SUV and purchasing a new one but Jay made me feel comfortable with the process. Had a little problem with the business office but overall, great experience! More

PLEASURABLE EXPERIENCE Purchasing a vehicle is a very stressful task. They made our experience easier and pleasurable. Our first encounter was with Gary LaPointe, the mana Purchasing a vehicle is a very stressful task. They made our experience easier and pleasurable. Our first encounter was with Gary LaPointe, the manager who was absolutely excellent to deal with. Very professional and considerate. Larry Procopio became our sales consultant after he stepped forward to arrange for us to see a vehicle that was supposed to be ready for us to view but wasn't ready when we arrived. In no time he had the vehicle up front for us to view. He was very patient and let us take our time to take the vehicle for a test drive and check out the the computer system. He was not pushy and made us very comfortable, and was very knowledgeable with today's technology. We were able to contact Larry even on his day off to discuss concerns about picking up the vehicle. The day we picked up the vehicle we had to sign all the registration and financial paperwork. We met with Joe Sherrell who seamlessly put together all our paperwork and made our purchase a pleasure. He was a very intelligent, personable and organized financial adviser. Based on our experience and dealings with these individuals, we could honestly say that we would recommend Tasca to friends and family. More

Friendly, Helpful and Comfortable!!!! My experience at Tasca Ford was great. Jim was awesome working with when purchasing my vehicle: he was very friendly, very helpful, comfortable to be My experience at Tasca Ford was great. Jim was awesome working with when purchasing my vehicle: he was very friendly, very helpful, comfortable to be around. I couldn't ask for a better sales guy!!! Also, when I needed service done to my vehicle, the experience was a breeze from setting the appointment to getting the service that I needed done. The service guy by the name of Brian was very friendly, helpful, and had a good sense of humor. The owner was helpful in regards to my experience as well. Overall, I had a great experience at Tasca Ford and I would like to say enclosing that Jim and Brian went above and beyond, two great guys!!! Also, I would like to add that my experience with Tasca Ford is better then the experience that I had with Honda of Groton, CT. More

Awesome experience!! I must say, I only visited the dealership to get an oil change, but by midday, I was driving off in a brand new car! Amazing. Jim McCabe, you are a gr I must say, I only visited the dealership to get an oil change, but by midday, I was driving off in a brand new car! Amazing. Jim McCabe, you are a great salesperson. There was no pressure to purchase a car, yet I felt like Jim was helping me make a long term decision. I am definitely going to send more business your way. More

Professional, Friendly and Fun Jim was a great guy who made the whole experience of purchasing a used truck easy for me. He did everything he said he was going to do. The person in Jim was a great guy who made the whole experience of purchasing a used truck easy for me. He did everything he said he was going to do. The person in the finance office explained the paperwork and options thoroughly and we were able to get through the process very efficiently. I would definitely return to work with Jim and Tasca Ford and would highly recommend them and the dealership to my family and friends. More