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Tasca Ford Berlin
Berlin, CT
1,565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
September 03, 2024
Colin is a gem. ..He has treated us like family from the first time we stepped onto the lot. Colin is responsive, helpful, attentive and professional. He is incredibl ..He has treated us like family from the first time we stepped onto the lot. Colin is responsive, helpful, attentive and professional. He is incredibly capable in his role and we look forward to many more years of working together on our family's vehicles. More
by Mammajmac
Employees Worked With
Colin Frayne
September 03, 2024
It took 3 scheduled visits to get my sunroof motor fixed. The first visit where they had my car for 5 hours realized they had the wrong motor. The second scheduled visit, only one person came to my house t The first visit where they had my car for 5 hours realized they had the wrong motor. The second scheduled visit, only one person came to my house to pick up my car, so they could not take it back to the dealership for work (you needed 2 so someone could drive my car). The third time was when they actually picked up the car (thank you Mo & Tyler) and the work was completed. I had to pay for 2 motors even though there was nothing wrong with the shade mechanism. Alyssa was very nice, but I don't know if I would ever bring my car back there. I feel I was overcharged. More
by magster17
Employees Worked With
Alyssa Rustic
August 31, 2024
The service staff was very unprofessional and rude. They quoted me one price for the work needed done. Then they totaly changed the amount by alot, but did not do everything they quoted. When I questio They quoted me one price for the work needed done. Then they totaly changed the amount by alot, but did not do everything they quoted. When I questioned this they became very confrontational and were very rude about everything. More
by bbradshaw2
August 30, 2024
Gagnon Don’t go to Tasca. Terrible service. All you get is the run around. Over 4 weeks and still can’t get my truck repaired. I went here because it’s close to home and plann Terrible service. All you get is the run around. Over 4 weeks and still can’t get my truck repaired. I went here because it’s close to home and planned on trading in for a bigger truck next year but now I’ll go elsewhere. More
by Cgagnon071330
Employees Worked With
Wallie
August 27, 2024
I was very impressed with Tasca Ford's service & professionalism. They kept me informed every step of the way while working on my vehicle. The manager was kind enough to follow up with a phone call. professionalism. They kept me informed every step of the way while working on my vehicle. The manager was kind enough to follow up with a phone call. More
by JAHLQUIST1
Employees Worked With
Colin Frayne, Sam Lee
