Tasca Ford Berlin

Great experience colin was a very nice down to earth person he made getting my truck easy everything was ready to sign right when I got there. The other employees were colin was a very nice down to earth person he made getting my truck easy everything was ready to sign right when I got there. The other employees were very nice as well had no problems highly recommended More

Great, friendly service! I got into my first accident and needed a not totaled car. I fell in love with one specific car, and they helped me get it! I am so glad I went to thi I got into my first accident and needed a not totaled car. I fell in love with one specific car, and they helped me get it! I am so glad I went to this dealership! Robin was so kind and I am so glad she was my sales rep! More

Lack of Professionalsim and Care Alfredo was my service advisor this time. After my truck was done being diagnosed, I called for their shuttle service to pick me up at my house and Alfredo was my service advisor this time. After my truck was done being diagnosed, I called for their shuttle service to pick me up at my house and spoke with someone (not Alfredo) who said someone would be on their way to pick me up shortly. 15 minutes later I received a missed call from Tasca. I called back and spoke to Alfredo thinking he may have called me. I mentioned to Alfredo that someone was going to pick me up. He responded, "I don't think anyone is coming to get you because the shuttle service person went home." I then asked him if someone was still coming to get me and he had no idea. I told him this was ridiculous and he rudely hung up the phone on me. I called back and he avoided my calls. I simply wanted to know when/if I was going to be picked up. Do not waste your time with Taca or Ford in general. More

Great service Tasca Ford of Berlin, CT handles all of my professional and business needs with the excellence that is second to none. They're service department from Tasca Ford of Berlin, CT handles all of my professional and business needs with the excellence that is second to none. They're service department from entry to exiting is always looking out for my interest. Thank you Tasca. More

Customer Focused Service I had my daughter's car in for service and worked with Jennifer and Alfredo. I explained my concerns and they worked with me and within my budget to I had my daughter's car in for service and worked with Jennifer and Alfredo. I explained my concerns and they worked with me and within my budget to get the car fixed properly and back on the road. Thank you for being customer focused. More

Where’s the Keys? We went in to look at a used Ford Explorer. They couldn’t find the keys for the vehicle. We looked at a few other Explorers and they suggested another We went in to look at a used Ford Explorer. They couldn’t find the keys for the vehicle. We looked at a few other Explorers and they suggested another one that was new inventory. Couldn’t find the keys to that one either. They then suggested another Explorer at the Rhode Island location. They also tried to slip the $500 transfer fee into the price. This place needs to get it together. Nothing like wasting an afternoon and not buying a car. $500 might not be a lot to them but I’m sorry I can drive to Rhode Island in less than 2 hours for maybe $35 of gas!! So extremely disappointed. More

It was a good experience Robin was nice and helpful, she was able to work with us even tho we have bad credit will be send friends their way. Thank you much Robin was nice and helpful, she was able to work with us even tho we have bad credit will be send friends their way. Thank you much More

Went in to get my car fixed and it was done very quick Carl got my car done ASAP, he kept in touch with me during the whole process he was great guy and i definitely recommend him! Carl got my car done ASAP, he kept in touch with me during the whole process he was great guy and i definitely recommend him! More

Great dealership for service, terrible for sales I have had two straight terrific service experiences at Tasca after one bad one years ago. Apparently they did a great job of correcting any service i I have had two straight terrific service experiences at Tasca after one bad one years ago. Apparently they did a great job of correcting any service issues. The service advisors are super friendly and helpful. I tried to buy my truck there but couldn’t get anyone to phone me back even after I found the truck I wanted at another dealership. I actually had to use an out of town Ford dealer to buy a Ford truck when I have a dealer right in my own town. More

Oil change and rotate tires I was told oil change and tire rotation would take an hour since their was somebody in front of me.car was done in 45 mins which was nice I was told oil change and tire rotation would take an hour since their was somebody in front of me.car was done in 45 mins which was nice More