Back

Tasca Ford Berlin - Service Center

Berlin, CT

4.2
823 Reviews

823 Reviews of Tasca Ford Berlin - Service Center

Sort by
November 24, 2023

The service shop took me at the time of my appointment and were pleasant. Got the works done and am satisfied with my visit. More

by MIKE864770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
Nov 25, 2023 -

Tasca Ford Berlin responded

We appreciate your input. We're glad to hear that you were impressed with the service we offer here at Tasca Ford Berlin. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Tasca Ford Berlin Team

November 16, 2023

Great dealership. Service was scheduled quickly and work done quickly. I would highly recommend bringing your vehicle to Tasca Ford! More

by VWGHOST3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Terrier
Nov 17, 2023 -

Tasca Ford Berlin responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

November 15, 2023

Why does everyone want an attaboy or attagirl these days? You want customers to clink onto links from emails when that is against what "the experts" say not to do when concerned about computer security. Fin More

by DAVDRACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
norman deneault
Nov 16, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide this feedback, DAVDRACH. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Tom Moran General Manager tmoran@tasca.com

November 11, 2023

Great customer service. They went out of their way to ensure I was on the road int time to make a child's medical appointment. More

by RENEE.T.EDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 13, 2023 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback, Renee. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Tasca Ford Berlin Team

November 10, 2023

The customer service was excellent. I recommend this dealership to anyone. This isn't my first tome here and wouldn't trust my truck to be fixed by any other dealership. More

by HEARDTARA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Martinez
Nov 13, 2023 -

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Tasca Ford Berlin Team

November 10, 2023

Tasca Ford ALWAYS provides great customer service. And, if you have a problem with something they will, unlike some dealers, listen to you and simply take care of it. Tasca Ford is NOT happy unless yo More

by Joe Leone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 13, 2023 -

Tasca Ford Berlin responded

Your compliments and kind words mean so much to us and our team, Joe! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tasca Ford Berlin Team

November 05, 2023

Brian, my Service Advisor at Tasca Ford, scheduled my recall items and addressed any concerns with my Ford Lightning. Thank you for the great service! More

by andersonjohnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Service Advisor
Nov 06, 2023 -

Tasca Ford Berlin responded

John, it’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

November 03, 2023

Not happy that my issue it wasn't resolved the first time. Ridiculous. Plus it took too long More

by CDONOFRIO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dk
Nov 03, 2023 -

Tasca Ford Berlin responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Tom Moran General Manager tmoran@tasca.com

November 03, 2023

Awesome service! !! They were very good at setting my expectations and meeting the time quoted to make the repairs. More

by JIMMAJSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 06, 2023 -

Tasca Ford Berlin responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

November 02, 2023

The people who work in the service department are very good at explaining the problems that come up with vehicles like mine. They are great but a little overworked. I was happy to see at least one new hir More

by tyzndattic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Tasca Ford Berlin Team

...
20
...