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Tasca Ford Midlothian
Midlothian, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have been in the market for a new F-150 for the last two months,My wife and have been to several Ford dealerships in the Chicago area looking and just cant find a good deal. I walked into Bill Kay Ford two months,My wife and have been to several Ford dealerships in the Chicago area looking and just cant find a good deal. I walked into Bill Kay Ford and was Very impressed on there selection of trucks they have. Once i found the EXACT truck that i wanted we sat down to discuss figures and i couldnt believe how painless there process was.I have bought several cars in my day and i have to say this was by far one of the BEST car buying experiences i have ever had! The sales staff at Bill Kay Ford is VERY professional. I will be back in spring to buy another car for my daughter from Bill Kay. Thanks for the great service...I love my new truck. More
This is an extremely high pressure dealership. I had two bad experiences there; one in August 2006 and one in July 2011. Because I was treated so poorly and disrespectfully in both incidents, I have this d bad experiences there; one in August 2006 and one in July 2011. Because I was treated so poorly and disrespectfully in both incidents, I have this dealership a very low rating. In 2006, my 2003 Ford Explorer broke down and needed a new alternator, so I took it to Bill Kay. While having the car serviced, I looked at the new models and called a friend to take us home since they said replacing the alternator would take about 5 hours. In any case, I didn’t care for the new styling that year on any of the models that would have worked for my family, but the dealer just didn't want us to walk out the door. He, another salesman, and a manager started bringing cars around for us to look at as we were walking out. After the third one, I was fed up and walked to my car to leave (yes, that 5 hour estimate really only took 30 minutes). He pulled up in an Explorer and said, "How about a used car? I can get you into this!" I was trading in a 2003, fully-loaded Explorer with 60,000 miles on it. The car he brought up was a base model 2002 Explorer with 80,000 miles on it. It made no sense. I told him to get lost and left. It was a complete waste of time and when I left, I just felt drained and highly aggravated. In July of 2011, it had been awhile, so I figured I'd give them another shot. I went in and explained that I wanted to see an Explorer and a Taurus because my grandmother and I both need new cars (I figured we'd get a better deal if we bought two cars at the same time). I didn't want to bring everyone to suffer at a car dealership unless we were there to buy, so I went alone just to do some showroom research. I told the salesman I was narrowing down my options and I even said I didn't want to waste his time, so I'd be happy just looking at one in the showroom, sitting in it, and wanted to ask a few questions. The guy started grilling me about why I couldn't purchase the SUV right now and bring "granny" back for hers later. I told him I just started looking that day and didn’t want to jump into the first car I looked at. He spent a few minutes trying to talk me into buying right now, but I told him I just wanted to look at the vehicles in the showroom and ask a few questions. At that, he politely guided me out of the showroom and told me to come back with my wife and grandmother when I was ready to buy. Again, I told him I just wanted to look at the car and started walking toward the showroom again. He got in my way and told me I'd have to bring my wife and "be ready to buy" before he'd show me anything. I couldn't believe it. The man had the opportunity to sell me TWO vehicles (totaling about $75,000) and he almost literally pushed me out the door. Apparently, he couldn't spare five minutes to show me two cars that were literally less than 15 feet from us because he didn't want to wait a week to make the sale. My final complaint about this dealership is their service department. I mentioned this up in the first part of this review. They told me the new alternator would take about 5 hours to replace. I told them I was going to go home, but then decided to look in the showroom. While being harassed by the dealer in the showroom, I saw my Explorer drive out of the service department and park. My wife went to check at the cashier and sure enough, the car was ready. Bill Kay wanted to charge us for 5 hours of labor even though they completed the job in about half an hour. My wife raised holy xxxx (and we had a good case considering the drop-off time on the work order and the time stamp on our receipt would show that the car was picked up only 30 minutes later). After threatening to call our attorney (my mother), they agreed to only charge us for the alternator and one hour of labor. It really seems like their labor charges are not only inflated, but the amount of time they want to charge you for is grossly exaggerated, too. Personally, I'd stay away. More
Ive bought a few cars from Bill Kay of Midlotian and they always work hard to get it done. They always great me and family with a great experiance and do what they can to help. The service department is grea always work hard to get it done. They always great me and family with a great experiance and do what they can to help. The service department is great but they are liltle slow but i think its beacuse of high demand for great car service like taking my cars here just wish it was faster but thats what you get with perfesional service takes a bit of time but its done right. I would very highly recomend to send anyone to Bill Kay ford of Midlothian for car sales or services!! More
I went there on Sept 11 to purchase a car. The sales rep Anthony was nice but when it came to the terms of the agreement, I was told I had to have a cut off switch put on the car. My wife and I were uncomfo Anthony was nice but when it came to the terms of the agreement, I was told I had to have a cut off switch put on the car. My wife and I were uncomfortable with this and we told them that we wished to cancel the deal. They tried to change my mind and when I wouldnt budge I wanted my signed paperwork returned (including my 1500.00 paid in 2 checks) These guys cashed my check without a me making a purchase! I had to wait two weeks before getting my money returned and it was the slimiest situation I every experienced! I had to call every day to see when my money would be in and it was the worst experience I ever had! I ended up going to the chevy dealership in Lisle to get my refund. The general manager was arrogant and refused to acknowledge that it was illegal what they did! Lesson learned.. Don't ever trust car dealerships and never leave any money for them to "hold" no matter how good the deal seems! I should have gotten a letter of apology or something but they tried to justify what they did! I heard every excuse from the cashier was out sick to the person processing the deal screwed up! I had to jump through barrels to get a straight answer! I'm so glad I didn't buy the car and I advise anyone reading this to avoid this place at all cost! More
I felt very comfortable at this Ford Dealer (had just come from the Orland Park one where it was awful). I was immediately greeted upon walking in the door, and J.T. was so friendly and helpful. As a you come from the Orland Park one where it was awful). I was immediately greeted upon walking in the door, and J.T. was so friendly and helpful. As a young female by myself, I did not feel taken advantage of nor talked down to; it was quite refreshing. They took my trade-in at a pretty good rate, and gave me a great deal on the new one I purchased. Extremely professional all around. Also worked with Lou, the manager. I am very happy I came to this dealer and definitely recommend it to everyone - especially all my fellow single ladies! More