Tasca Ford Midlothian

Very good Was very nice and attentive , friendly and worked with me to make sure I got a good vehicle for a fair price ! Great work guys Was very nice and attentive , friendly and worked with me to make sure I got a good vehicle for a fair price ! Great work guys More

Awesome Service very nice and patient. They were able to get in and out quick and accommodate my ride home and they were very patient with me very nice and patient. They were able to get in and out quick and accommodate my ride home and they were very patient with me More

No problems I had several items to be checked on my car. Each item was taken care of as promised. Two of the items were actually not problems and the service pers I had several items to be checked on my car. Each item was taken care of as promised. Two of the items were actually not problems and the service person explained the situation and did not proceed with unnecessary work. More

Painless service I took my 2012 F 150 Harley Davidson edition in for transmission related update. Previously, it was taken to a different dealer, who after a repair, s I took my 2012 F 150 Harley Davidson edition in for transmission related update. Previously, it was taken to a different dealer, who after a repair, stated I needed a new transmission. Bill Kay service adviser Carlos Toscano took care of the update and declared there was nothing wrong with my transmission! I will be returning to Bill Kay from here on out! Thanks guys for the integrity and honesty. Minor T. Chicago More

Great service I experienced great service and it was done faster than what I was told. Carlos was good at answering my questions in regards to my service plan and w I experienced great service and it was done faster than what I was told. Carlos was good at answering my questions in regards to my service plan and warranty. Great wash too. More

Regrettable car purchase I bought a 2012 Ford Fusion here three weeks ago and in those three weeks, it's been one problem after another. They day after I bought it, I found a I bought a 2012 Ford Fusion here three weeks ago and in those three weeks, it's been one problem after another. They day after I bought it, I found a chip in the windshield and there was a chirping noise coming from under the hood. Turns out, it needed a new serpentine belt and a belt tensioner. Now I was told by my salesman that there's like a 160 point check of used cars, so how was this missed? They fixed the belt, but I was told by two people that as for the windshield chip, that their "chip guy" is only there on Thursdays. The following week, the tire pressure alert comes on. I didn't think anything of it at the time, so I put air in the one tire that needed it. Then, in the next several days, I had to put air in that same tire two more times. Ok, that does it, so I took it into Bill Kay on a Thursday so they could fix the tire and have the chip guy fix the chip in the windshield. After having the car there for a few hours, they tell me a screw was found in the tire and I'd have to pay for a new tire. Oh and the chip guy I was told, comes on Fridays, not Thursdays. The salesman told me that he's gonna try to have the chip guy come to me instead since I can't be taking off work for this. And if all that was not enough, on Memorial Day, I was trying to back out, and the car wouldn't go into reverse. The gear shift wasn't coming out of park. I had to turn the car off and back on again to get it to shift. Now this is after just three weeks of owning this car. I am just sick about it. More

Excellent I coming here to do oil change and tire rotation. After I have my car back. Check and the tire rotation no was done. Call my advisor and he fix the pr I coming here to do oil change and tire rotation. After I have my car back. Check and the tire rotation no was done. Call my advisor and he fix the problem right away. Also re-change to make sure everything was done correctly. More

Professional and Courteous Had brakes, oil change, and recall items fixed or replaced. The staff was engaging and informative. i would definitely recommend the service and mec Had brakes, oil change, and recall items fixed or replaced. The staff was engaging and informative. i would definitely recommend the service and mechanic who performed the job More

Fast and done right! The service counter made sure to keep me informed of the status of my car and checked with me before completing additional service items. I will retur The service counter made sure to keep me informed of the status of my car and checked with me before completing additional service items. I will return More

Fast and thorough service. I didn't even have an appointment but my truck was serviced in a very timely matter. Prices are great and the service is even better. I didn't even have an appointment but my truck was serviced in a very timely matter. Prices are great and the service is even better. More