Tasca Ford Yonkers - Service Center

Prompt service and was ready before the time promised. It was easy to book appointment and the customer service rep was very helpful and had my loaner ready! was easy to book appointment and the customer service rep was very helpful and had my loaner ready! More

Thank you Smith Cairns for excellent prompt service on my Jeep Cherokee and for helping me keep my cars running well. I appreciate the excellent service and for helping me keep my cars running well. Ed Jeep Cherokee and for helping me keep my cars running well. I appreciate the excellent service and for helping me keep my cars running well. Ed More

Excellent and prompt service. All of the staff in the service department treated me with care. I will recommend Smith Cairns service to my friends. service department treated me with care. I will recommend Smith Cairns service to my friends. More

Service advisor was knowledgeable on what needed to happen once the issue was identified. He found an additional issue that I was unaware of and ended up also resolving happen once the issue was identified. He found an additional issue that I was unaware of and ended up also resolving More

Best customer service ever. Service by appointment @8, no waiting, and vehicle was ready in less than an hour. Vehicle was washed, and great job, by the person who washed the car: looked new. Always courteou waiting, and vehicle was ready in less than an hour. Vehicle was washed, and great job, by the person who washed the car: looked new. Always courteous, all the staff at that dealer. More

Always receive excellent service at this dealership The workmanship and helpfulness of the staff are wonderful. they are on time and keep me posted when work needs to be done. I would recommend this dea The workmanship and helpfulness of the staff are wonderful. they are on time and keep me posted when work needs to be done. I would recommend this dealership and group of professionals. More

Continue Service Plan I was having an issue with my brakes. I recently purchased (January 2020) the Ford Continue Service Plan when my extended warranty expired. The plan c I was having an issue with my brakes. I recently purchased (January 2020) the Ford Continue Service Plan when my extended warranty expired. The plan covered the repairs $800. plus less $100 Deductable. Ron Volpe the service rep. went out of his way with the CSP people to get the authorization for repairs. Very satisfied. Thank you More

Great! This was my second time at this dealership. I go there because they are professional, courteous, caring and their service department is the best. Than This was my second time at this dealership. I go there because they are professional, courteous, caring and their service department is the best. Thank you. More

Great customer service!! I originally purchased and got service at another Ford location near by and they were nothing close to the Smith and Cairn’s care. Don’t go anywhere else! service at another Ford location near by and they were nothing close to the Smith and Cairn’s care. Don’t go anywhere else! More

oil change not complimentary After selling me a MKX with a toxic interior replacing the carpet and cleaning the cab and steaming the air ducts the smell that made my wife sick was After selling me a MKX with a toxic interior replacing the carpet and cleaning the cab and steaming the air ducts the smell that made my wife sick was still there.They called and offered a replacement MKX which we accepted. now you would think after all the waiting (1 month to clean the prior one) you would think the first service oil change would be complimentary as the car is new to me the white MKX I traded for this one had 3 oil changes for free. It also was certified pre-owned like this one. When its time to trade this in I might have to consider another dealership. A simple one time free oil change for all the inconvenience we went thru would have kept me loyal after all this is my third Lincoln from them. More