Tasca Hyundai of Stamford

This is quite a story, but I do feel like it needs to be told. The first week of July I found a 2012 Hyundai Veracruz with 100,000 miles for sale at this dealership, Tasca Hyundai in Stamford, CT, listed f told. The first week of July I found a 2012 Hyundai Veracruz with 100,000 miles for sale at this dealership, Tasca Hyundai in Stamford, CT, listed for $6700. I made a general inquire asking if it was still available and received a phone call from who I was told was the sales manager, Alex. I was 95% sure I wanted the car so I told him I would make an offer of $6000 and explained that after reading the Carfax, the car needed a radiator flush transmission service, AWD serviced etc. and while I thought it was a good car and the car I really wanted it did need some work. Alex asked if I had a trade-in. I told him I had a 2019 Mazda CX five sport in red with 104,000 miles. The trade-in value on this car is 11,500 as told to me by CARFAX, KBB and my Capital One lender. That same car on a lot would fetch $18-$20,000. Regardless, I sent in 20 or more photos of my car and also included a Craigslist ad where I was trying to sell the car ( I did eventually for $13,500) Two days passed and I never hear back!! When I check to see if the car is still for sale, I’m shocked to see that it is for sale at $8700!! I immediately reached out to Luigi and asked him who was protecting my interest here, I was sure that I was the first person to inquire about the car and I was sure that I had made a genuine verbal offer on the car. My husband being a lawyer, I know that a verbal offer can be considered legal. I was told without a cash deposit they cannot hold the car. I responded that that wasn’t exactly my question. I had a verbal conversation with the sales manager of this car establishment and made a verbal offer on this car, two days later it is $2000 more dollars than it was listed for originally and no one has so much as called me back. After some hemming and hawing I was told that my VIN number on the trade-in was incorrect and they assumed I wasn’t interested. What sales manager of a car dealership does not give you a call back after a verbal offer has been made? I don’t know either. What kind of dealership raises the price of a car $2000 after offering it for sale and then receiving an offer for it. The ethics of this question is lost on me too. I was told by Alex that Luigi would get my paperwork ready with a buyout amount for the Veracruz. Meaning that the cost of the Veracruz would not be covered by the trade-in of the Mazda. As stated the trade-in value of the Mazda was $11,500. The Veracruz was originally listed at $6700 relisted at $8700 but I would have a buyout amount? I was so upset by this point I was shaking all over and discontinued all Communication with Tasca. I assumed that I was never gonna get the car and proceeded to write a scathing review, telling nothing but the truth mind you. After a week, I inquired again and was told the car sold, I inquired again with a different email and name and was told that yes the car is available! I did email the GM at this point, but then it disappeared off the lot, I assumed it sold. As I said earlier, it was the car I wanted so I kept the 12 Veracruz in my search engine and the car pops up for sale in Norfolk, Virginia. Auto Nation, Norfolk. An independent lot not the chain. Exact same mileage, exact same Carfax I assume after the review that they simply sold the car at auction. Their loss my gain I picked it up in Norfolk for $7200. Very little negotiation could’ve brought me to that number in Stamford and they would’ve gotten a very nice 19 Mazda. I got the car I wanted after all with the exact same mileage at a fair price from a very fair dealer and Stamford gets this review a lost sale and what was a great Mazda. If you’re looking for a good used car and an honest dealer try a small independent lot called Auto Nation in Norfolk. Do not ever step foot on Tasca Hyundai in Stamford, Connecticut. I cannot review any of their other lots. This is a big dealership, but the guys running the Stamford unethical. More

I've been a customer at Tasca Hyundai for almost 10 years, across three cars. They've always been my go-to for service, repairs, and general car issues, and I've consistently left happy. When I hear years, across three cars. They've always been my go-to for service, repairs, and general car issues, and I've consistently left happy. When I heard about the new ownership, I was a little hesitant. I just came in for my first service since the change, and I was glad to see the same staff still there — they're as polite and professional as ever, which is honestly one of the biggest reasons I keep coming back. That said, one thing has changed that disappointed me: they used to send customers next door for a free car wash voucher since they couldn't wash cars on site. Under the new ownership, that's stopped. I was told it's a "transition" while they build out their own car wash, but in the meantime, I'd expect the same level of service customers have always gotten, not a reduction while they get their new setup in place. There are other Hyundai dealerships closer to me, but I've always chosen Tasca because of the experience. This visit has me reconsidering whether I'll keep coming back. If they are cheaping out on such basic things like this makes me worry what else they are cheaping out under the hood. More

Jonathan was a great problem solver, courteous polite, professional and knowledgeable! We will go to him for our next vehicle! professional and knowledgeable! We will go to him for our next vehicle! More

Very concerned about my situation, helped me out and a little matter of time. Excellent service. little matter of time. Excellent service. More

I had a great experience purchasing my car from this Hyundai dealership. The staff was friendly, professional, and helpful throughout the entire process. They took the time to answer all of my questions Hyundai dealership. The staff was friendly, professional, and helpful throughout the entire process. They took the time to answer all of my questions and made sure I felt comfortable with my purchase. The buying process was smooth and stress-free, and I never felt pressured. Even after the sale, they have continued to provide excellent customer service. I am very happy with my car and would definitely recommend this dealership to anyone looking for a new or used vehicle. More

I purchased a brand new 2026 Hyundai Palisade in Stamford December 2025, and within weeks of ownership, I began experiencing serious mechanical issues. Since February, I have brought this vehicle in for serv December 2025, and within weeks of ownership, I began experiencing serious mechanical issues. Since February, I have brought this vehicle in for service 4 times at my local Hyundai in Milford due to the engine light coming. They don’t provide loaners, unless you speak with a manager and don’t reimburse you for uber/lyft. So I decided to take my car to Hyundai Stamford since that’s where I purchased the car. The car has been dropped off at that location about 4-6 times the same recurring engine problem. Each visit follows the same pattern: the dealership reads the engine code, holds the car for days, then calls to say it’s ready — only for the issue to return almost immediately. Most recently, the car was kept for over a week. I was told the camshaft sensor had been replaced (same thing the Milford dealership told me they did) and that the problem was resolved. Less than 10 hours after picking up my vehicle, 12 warning lights illuminated simultaneously and the car became completely inoperable. I had to cycle the ignition four times before the car would move. The engine light returned shortly after. This is a 2026 vehicle with currently 5,500 miles on it. The repeated failure to properly diagnose and repair this issue is unacceptable. Making matters worse is the complete breakdown in communication — calls go unanswered, and even my Hyundai case manager has been unable to reach anyone at this dealership for updates. I would strongly caution any potential buyer to consider this dealership’s service record or Hyundai in general before making a purchase. More

Antonio was very patient and answered all my questions, showed me exactly what I asked for and never once tried to upsale me! Highly recommend Antonio, Robert and all the team at this fine dealership! showed me exactly what I asked for and never once tried to upsale me! Highly recommend Antonio, Robert and all the team at this fine dealership! More

Professional a d friendly. Price was good. Car was clean. Discussions about aftermarket accessories was kept to a minimum. Price was good. Car was clean. Discussions about aftermarket accessories was kept to a minimum. More

I had a very good experience working with Robert and the team at TASCA Hyundai team at TASCA Hyundai More