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Tate Branch Dodge Chrysler Jeep

Artesia, NM

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rated
5 Reviews

919 S 1st St

Artesia, NM

88210

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5 Reviews of Tate Branch Dodge Chrysler Jeep

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July 23, 2021

"Very bad experience, the worse that could’ve happened...."

- Francisco

Very bad experience, the worse that could’ve happened. Had to wait from July 9th until July 23rd to get my car because it needed parts and was told until after signing and leaving a down payment then was notified that the key was lost and on top of that had bad customer service, would give attitude just for asking for updates on the car.

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Recommend Dealer
No
Employees Worked With
Marcello, Arturo
June 14, 2021

"I had written an exceptional review because I was so..."

- Chanleyjene

I had written an exceptional review because I was so happy with the great customer service I had purchasing my vehicle. However, I felt like an update needed to happen because I am so disappointed. I thought that the great customer service would extend beyond the purchase but it did not. My A/C went out 60 days after my purchase. I have contacted 3 different people for over a week now trying to see if it’s covered or not and no one will get back to me! I either get the run around (everyone has to talk to someone else) or they just flat out ignore me! I can live without an A/C but when my 20 month old daughter is dripping sweat in her car seat, it’s a different story. I purchased the vehicle used and it wouldn’t upset me if it was not covered, just the fact I spent an extra week trying to find out if it was or not and the people here flat out ignoring me.

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Recommend Dealer
No
Employees Worked With
Ermiño, Arturo
February 04, 2021

"Easy, no pressure, and easy to work with... one of the..."

- bradbalee

Easy, no pressure, and easy to work with... one of the best experiences buying/trading a car... Jason Dunn was an excellent salesman and Aaron was an easy to talk to manager who made things work... Tate Branch did it right by having these two... Love my truck

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Recommend Dealer
Yes
Employees Worked With
Jason and Aaron
August 06, 2020

"Very friendly, helpful, and worked to accomplish our goal..."

- KSparks

Very friendly, helpful, and worked to accomplish our goal of purchasing the vehicle. Was able to walk out with no down payment and low monthly!

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Recommend Dealer
Yes
Employees Worked With
Risla Archuleta
February 05, 2018

"nice enough"

- JESSICA

a typical dealership, nice enough. trying to make a living I guess like most of us so they will sell you whatever you decide. don't let them pressure you. the vehicle will be there tomorrow

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Recommend Dealer
Yes
Employees Worked With
not important
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