Tate Dodge Chrysler Jeep RAM
Glen Burnie, MD
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532 Reviews of Tate Dodge Chrysler Jeep RAM
David Giddens is a great salesman. He was very polite and informative. I will recommend him to other people and looking forward to doing business with him again in the future! and informative. I will recommend him to other people and looking forward to doing business with him again in the future! More
Went LOOKING and found the one I wanted.. Tim Shue was very patient with me.. I TOLD HIM I HAD TO THINK.; I came back and got it.. He was professional and helpful all the way.. He is an asset to your com very patient with me.. I TOLD HIM I HAD TO THINK.; I came back and got it.. He was professional and helpful all the way.. He is an asset to your company. This is the second vehicle that we have purchased from your complany..both times we were just going to look. we would recommend your dealer ship to anyone..and tell them to ask for Tim.. More
Everyone was friendly. Not only met our needs but went far & beyond! Definitely telling our friends about our experience & recommending them to check Tate out when in need of a vehicle. far & beyond! Definitely telling our friends about our experience & recommending them to check Tate out when in need of a vehicle. More
Calvin is knowledgable of the trucks we asked questions. Showed and tested different styles. Friendly and Professional Dealership. Lots of vehicles to choose from. Love the truck we choose. Thank you Showed and tested different styles. Friendly and Professional Dealership. Lots of vehicles to choose from. Love the truck we choose. Thank you More
Ms Judy was great she was super friendly an very helpful! She answered all my questions and went the extra mile to get me the best car with the price I could afford. I will be sure to send all my friends and She answered all my questions and went the extra mile to get me the best car with the price I could afford. I will be sure to send all my friends and family to Tate Dodge Chrysler Jeep Ram! More
When I was looking to purchase a new vehicle, Jeep was my last choice.I decided to surf the net look at the jeep and found one that i liked. I was contacted by Mr. Fitzgerald thru internet sales, made the ap last choice.I decided to surf the net look at the jeep and found one that i liked. I was contacted by Mr. Fitzgerald thru internet sales, made the appointment to see the car. When i entered the showroom floor, he greeted me and after meet and greet , Mr fitzgerald was empathetic to my needs not trying to sell me something that i didn't need nor want. So with Mr fitzegerald's knowlegde and willingness to help. i was able to purchase a 2013 Jeep Compass.Your dealership is very fortunate to have a person of his stature working with you. His personaiity his very warm, compassionate and friendly. I will recommend this dealership and Mr Fiztgerald to anyone i come in contact who is looking for a jeep, chrysler, or dodge.. It was a wonderful car buying experience for me. More
My name is Michelle Kilbourne, I bought a 2013 Dodge Avenger from Tate Dodge of Glen Burnie, I had the pleasure of Wendell Fitzgerald as my salesman. I am extremely satisfied with my purchase and the se Avenger from Tate Dodge of Glen Burnie, I had the pleasure of Wendell Fitzgerald as my salesman. I am extremely satisfied with my purchase and the service that I recieved from Wendell, he was very eager to help me with my decision and find to the right vehicle to suit my needs. I would strongly recommend Tate Dodge of Glen Burnie and Wendell Fitzgerald for the great service and friendly atmopshere they provide. More
I contacted Tate about a used car I was interested in through email to schedule a test drive. David G. responded immediately to schedule a date/time. The car lived up to the internet listing, and I was s through email to schedule a test drive. David G. responded immediately to schedule a date/time. The car lived up to the internet listing, and I was sold after David and Ron worked with me in meeting my pricing needs. The process was easy and smooth with no hassles. David was very descriptive on what the vehicle offered and even went to go put gas in the tank while I was signing the paperwork. Overall good experience throughout the whole process. Thanks Guys! More
On February 16, 2013, I took my 09 jeep to Tate for motor and differential oil service. During the service, they found another problem that was covered under warranty. The problem was that Tate did not have and differential oil service. During the service, they found another problem that was covered under warranty. The problem was that Tate did not have the parts to complete the service. After 3 hours I was told that they would contact me when the part came in. After notification that the part was in, I made an appointment for February 23 as early as possible. I asked the service tech how long it would be and he stated "give us about two hours." I told him I would wait for the repair in the waiting room. This started at 815 a.m. At approximately 1045 the service tech told me that the mechanic had a little issue with the install and should be wrapping up. Needless to say, it was another 2hours 1245 before it was complete. The service tech apologized and offered a free oil change for having to wait so long. I told him I did not want a free oil change, I just didn't understand why he didn't come to me when they realized it was going to take longer and advised me so I could have made arrangements to be picked up or have them shuttle me home. I now had spent 8 hours in Tate's waiting room the past two Saturdays. The comment, "What can we do to make this up to you" sounded like red hot pokers. I guess I should have told them that I would like to be paid the rate they charge per hour. I just wanted my car serviced and completed in a decent period of time. If this was a one time occurrence I probably would not be so mad. About a year ago I had my other vehicle there for warranty work on a Saturday. Atleast they told me it would take a while and I dropped it off. I was notified about 45 minutes before they closed (3PM) that the car was done. I told them that I would not be able to make it before they closed. I was told that they would leave the keys at the dealership and I could pick them up from there until 5 pm. Of course they had to have payment over the phone before they would leave the keys. I arrived at the dealership at approximately 3:25 pm and no one had a clue as to what I was talking about. They ran up to the Service area but everyone was gone. Needless to say I was without my vehicle until Monday morning. I had to take time off of work to retrieve my vehicle. When I arrived on Monday, they did not know what happened to the keys, and after a little while of asking around, it was found that the keys were locked inth e vehicle. I had to wait around until they made a key so that they could get into the vehicle to retrieve my keys. I have purchased 5 vehicles from Tate in the past 6 years and can promise you that I will never do business there again. I cannot risk that I will have a heart attack from my blood pressure boiling every time I go. You have lost a loyal customer Tate your are supposed to be service business, please take the time to learn what Customer Service Means. More