Taverna CDJR Fort Lauderdale
Pompano Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 588 reviews
The people are very friendly and straight forward they are there to help and not hustle you like other places are there to help and not hustle you like other places More
I purchased this vehicle online from an out-of-state dealership, and while I understood that delivery would take some time, the overall experience after delivery was very disappointing. The vehicle w dealership, and while I understood that delivery would take some time, the overall experience after delivery was very disappointing. The vehicle was delivered while I was at work, and I didn’t get home until almost 8:00 p.m. As I was looking it over, I noticed it did not have a temporary tag. A police officer who lives on my street also pointed this out. I immediately contacted the dealership and was told they had forgotten to include the tag and had mailed it separately. Had I been informed of this before delivery, I never would have returned my rental car. Instead, I was left without transportation to get to work the following day. Finding another rental on a Thursday just before the Fourth of July weekend was extremely difficult and much more expensive than it should have been. The vehicle I purchased is a plug-in hybrid with approximately 22 miles of electric driving range. When it arrived, the charging cord was missing. I was told that because it was a used vehicle, no charging cord was included and that I could simply drive it using gasoline. While I understand I could have specifically asked about the charging cord, the vehicle was advertised and priced as a plug-in hybrid. If I had wanted a gasoline-only vehicle, I could have purchased one for considerably less money. Fortunately, the replacement charging cord was not overly expensive, but it was still an unexpected expense. After finally receiving the temporary tag, I drove the vehicle locally for two days, putting only about 40 miles on it. The first time I drove it on the interstate, while traveling around 65 mph to pass another vehicle, I hit a bump and the Jeep began shaking violently. I was boxed in by traffic, with a concrete barrier on one side and another vehicle beside me, and I had to slow to approximately 50 mph before the shaking stopped. It was a frightening and potentially dangerous experience. When I arrived at work, I immediately contacted the dealership. The response I received was simply that I should have it checked because “it sounded dangerous.” At that point, I had owned the vehicle for less than a week and had driven it fewer than 50 miles before experiencing a major safety issue. I asked whether it would be covered under warranty, and the dealership responded by sending me the information for the extended warranty I had purchased. The repair shop diagnosed the problem as a failed steering stabilizer. In other words, the vehicle was delivered with a defective steering component. Thankfully, I had purchased an extended warranty, so the repair was covered—but I was still responsible for a $200 deductible. What disappointed me most was not that a mechanical issue occurred. I understand that even inspected vehicles can occasionally have problems. It was the dealership’s lack of concern and customer service after the sale. At no point did anyone ask me to keep them informed, express concern that a defect may have been missed during inspection, or offer any assistance with the deductible. Even a gesture such as reimbursing part of the deductible would have demonstrated that they stood behind the vehicles they sell. I chose to purchase from a dealership because I believed it would provide greater peace of mind and accountability than buying from a private seller. Unfortunately, this experience left me feeling that I would have been in a similar—or perhaps better—position purchasing elsewhere and simply obtaining my own third-party warranty. Based on my experience, I cannot recommend this dealership. While the sale itself was straightforward, the lack of preparation at delivery and the poor response to a serious safety issue made what should have been an exciting purchase both stressful and unnecessarily expensive. More
This dealer did a great job, and the purchase process was very clear. I totally recommend the Taverna CDJR Fort Lauderdale dealer! very clear. I totally recommend the Taverna CDJR Fort Lauderdale dealer! More
They went beyond and made sure that I was happy before I left. I love my jeep it’s amazing how Natalie is wonderful in what she does!! The team is great!! left. I love my jeep it’s amazing how Natalie is wonderful in what she does!! The team is great!! More
Everyone is eager to help , helpful and eager to help staff , everyone is friendly and willing to help staff , everyone is friendly and willing to help More
The dealership was amazing and helped me get exactly what I needed. The entire process was smooth, and everyone was professional and helpful. Brandon Budhai was an outstanding sales representative—he went ab I needed. The entire process was smooth, and everyone was professional and helpful. Brandon Budhai was an outstanding sales representative—he went above and beyond to make sure I was taken care of. Because of the excellent service, I’ll definitely be a customer for life. Highly recommend asking for Brandon if you’re looking for a great car-buying experience! More
“Excellent experience at Taverna CDJR Fort Lauderdale. I purchased a 2026 Jeep Grand Cherokee L Summit and the team was professional, transparent, and truly helpful throughout the process. Fair pricing, s I purchased a 2026 Jeep Grand Cherokee L Summit and the team was professional, transparent, and truly helpful throughout the process. Fair pricing, smooth transaction, and outstanding customer service. Highly recommended!” More
I don't usually leave negative reviews, but I feel it's important to share my experience so other customers know what to expect. From the moment I completed the purchase, communication became one of the important to share my experience so other customers know what to expect. From the moment I completed the purchase, communication became one of the biggest issues. I repeatedly called for updates on my vehicle and was often sent to voicemail or told I would receive a call back, but those calls rarely came. When I contacted the dealership to ask where my vehicle was, no one seemed to have an answer. I was transferred between multiple employees, and no one could tell me whether it had been shipped, was still at the dealership, or when I could expect delivery. Ironically, the most helpful person throughout the entire process was the truck driver who delivered my vehicle. He was the first person to provide accurate information about when it would arrive. Unfortunately, the problems didn't stop there. The day I received my vehicle, the check engine light was already on. I also discovered that one of the rear lights was not working. I immediately contacted the dealership and was bounced from one department to another because no one seemed to know who was responsible for helping me. I eventually had to track down the General Manager phone number myself just to get any answers. What concerns me the most is that I was told the vehicle had passed a multi-point inspection before it was sold. If that's true, how did a vehicle with a check engine light and a non-functioning rear light pass inspection and get approved for delivery? To make matters worse, I was later told I would have to pay for the diagnostic test, and only after the problem was identified would the dealership decide whether they would cover the repair depending on the cost. That response was incredibly disappointing. A vehicle should not leave the dealership with a check engine light already illuminated, especially if it was supposedly inspected and deemed ready for sale. Had someone simply communicated with me and said, "We found an issue during inspection and need a few extra days to repair it before delivery," I would have completely understood. Instead, there was little communication, and I was handed a vehicle that needed immediate attention. I also emailed the dealership with the documents they requested so my Pennsylvania license plate could be processed. As of this review, I have not received any confirmation or follow-up regarding those documents. I do want to recognize William in the finance department. He was professional, knowledgeable, and one of the few people who made this process easier. The vehicle itself is exactly what I was looking for, but buying a vehicle should be an exciting experience—not one filled with poor communication, unanswered questions, delivery delays, and mechanical issues from day one. Based on my experience, I cannot recommend this dealership. My biggest disappointment wasn't the vehicle—it was the lack of communication, accountability, and customer service. I hope this feedback encourages the dealership to improve the way they treat customers, both before and after the sale. More

