Taverna Chrysler Dodge Jeep Ram Fiat

🚨 Buyer Beware: My Experience with Taverna Chrysler Dodge Jeep 🚨 I brought my 2020 Chrysler Pacifica Minivan two years ago to Taverna Chrysler Dodge Jeep, Plantation, Florida, for routine service. Th Dodge Jeep 🚨 I brought my 2020 Chrysler Pacifica Minivan two years ago to Taverna Chrysler Dodge Jeep, Plantation, Florida, for routine service. They told me both batteries needed replacement. Strange, right? My car was only two years old. But I trusted them and paid nearly $1,000. Fast-forward to today: I brought the same minivan in for regular maintenance. Again, they claimed the batteries needed replacement. The cost? Almost identical. When I questioned the price, they instantly knocked off $240. Still, I refused the service. They told me that the battery warranty was two years, and it was slightly over two years. I decided to investigate: ✅ I found the battery online for $45 ✅ My trusted certified mechanic installed it for $40 ✅ Total cost: $85 ✅ The minivan runs perfectly. Then came the shocker: My mechanic showed me the old battery’s 3-year warranty sticker. Taverna told me it wasn't under warranty. I took the battery back and showed them the sticker. They stayed silent. No apology. No refund. I asked the manager why they lied. He shrugged and said, “That’s how dealerships charge.” So...they knowingly lie and overcharge the customers who trust them? I own two Chrysler vehicles—a 2021 Jeep Wrangler and a 2020 Pacifica. I will never return to Taverna for service or buy another car from them. ⚠️ If you value honesty and fair treatment, don’t trust Taverna Chrysler Dodge Jeep. ⚠️ More

This place is great. I did see the bad reviews prior but wanted to say if you do go to this dealership go see Julian Martinez he gives great deals and will be there for a I did see the bad reviews prior but wanted to say if you do go to this dealership go see Julian Martinez he gives great deals and will be there for anything you need from info to video walkarounds and also after sales follow up was great. happy with the vehicle and highly recommend to work with him. More

Arturo is the absolute most disrespectful and the biggest liar I have come across. The was a horrible first experience of purchasing a truck on his own. 2 months after the purchase and still no truck. Text a liar I have come across. The was a horrible first experience of purchasing a truck on his own. 2 months after the purchase and still no truck. Text after text about it getting it fixed, ready to ship, getting it fixed again... All xxxxxxxx. We sent an email to management as instructed on the voicemail because they do not answer their phone and 2 weeks later still no reply. He got a bill from Chrysler Financial with the payment information then a week later a letter stating the contract had been returned to Taverna because apparently the loan company has realized they are a bunch of crooks as well. Please stay away from this bunch. More

Awful to work with. After signing a buyers order for a vehicle and arranging for my credit union to overnight the payment, they called an hour later as my credit union w After signing a buyers order for a vehicle and arranging for my credit union to overnight the payment, they called an hour later as my credit union was sending the check to inform me that they sold the car to a cash buyer. They blamed it on me, saying I did not give a deposit....that nobody asked me for or I would have. They spoke personally to my loan officer to confirm cash price was on the way. And again...they had a signed buyer order and my credit union has a copy of it. Bad bad business!!! More

I have never been treated like an uneducated person before in my life. They kept me there for four hours today. They advertised, upside down, payoff your car, and get you into another one. After all before in my life. They kept me there for four hours today. They advertised, upside down, payoff your car, and get you into another one. After all the back and forth and at the end, we found out that they were getting a loan approved for a used vehicle which we were in agreement with in order to put the upside down dollars into the loan. We found out that what the representative told us wasn't correct and they ran my credit and everything to get me ANTHER LOAN AND KEEP THE OLD CAR AND LOAN! Really and then had the audacity to say we wasted their time. Absoulutely, a terrible way to treat people. We are the customers and should have been told upfront no deal and not the run around to try to trick us. More