Taverna Chrysler Dodge Jeep Ram Fiat

My first experience buying from out of state/online, the sales process went without issues; however, once the delivery was in my area, the hauler was trying to collect money from me, and it became difficult sales process went without issues; however, once the delivery was in my area, the hauler was trying to collect money from me, and it became difficult to get help from the dealership. The dealership did handle this issue. Upon delivery, I realized that I did not receive a key for the vehicle, just a fob for a different type of vehicle - I tried MULTIPLE times to contact via phone and email the dealership to see if they might offer a proper key & fob at a discount - Never received a response. 28 days after delivery I had not received my tags and decided to cancel the extended warranty (still reaching out 2-3 times a week) - no reply to voice or email. Tags finally arrived on the 31st day. Two months in I finally received a reply from their Finance Manager to an email regarding the warranty cancelation, although the grammar appeared to be a "Nigerian Prince" email scam, they did communicate that the warranty had been canceled and the funds were being applied to the loan principle - This was three weeks ago and the warranty is still in force and no funds have been applied. Judging by this experience, I am about to learn how to sue in an out-of-state court. Go elsewhere or make sure your deal is done when you take delivery. More

I appreciated the lack of pressure tactics from my salesman. I communicated with him initially via email and explained what I was looking for and how I was not in a hurry to purchase a vehicle. He res salesman. I communicated with him initially via email and explained what I was looking for and how I was not in a hurry to purchase a vehicle. He respected that and did not harass me like some other dealerships/salespeople. As a result, 5 weeks later I purchased my vehicle from Taverna and the salesman, Gregory Angles. More

After everything I went through, I can honestly say that I am beyond grateful to everyone at Taverna Dodge Chrysler Jeep Ram. My claim with a third-party extended vehicle warranty provider was ultimately I am beyond grateful to everyone at Taverna Dodge Chrysler Jeep Ram. My claim with a third-party extended vehicle warranty provider was ultimately denied after my vehicle remained at the dealership for approximately three months. It was one of the most stressful experiences I’ve ever had as a vehicle owner. There were many moments when I wasn’t sure how things were going to work out, and I truly felt overwhelmed by the entire situation. Despite the warranty denial, Taverna stepped up in a way they were never obligated to. They approved a goodwill engine repair and completely changed the outcome of what had become an incredibly difficult experience. That act of kindness and commitment to their customer is something I will never forget. I want to extend my deepest gratitude to General Manager Al, Service Director John, and the entire service team. They took the time to listen to my concerns, thoroughly review my situation, and work tirelessly to find a solution. Throughout the process, they treated me with professionalism, compassion, honesty, and genuine care. At no point did I ever feel like just another customer they made me feel heard and valued. Not only did they replace my engine, but they also provided me with a rental vehicle and made sure I wasn’t left paying those expenses out of pocket. They went above and beyond to make an incredibly stressful situation as smooth as possible, and that level of customer service is something you simply don’t see very often anymore. Words truly cannot express how thankful I am for everything this team did for me. What could have ended as a terrible experience became one that reminded me there are still businesses that genuinely care about doing the right thing. Their integrity, compassion, and willingness to stand behind a customer have earned my respect and gratitude for years to come. Because of the outstanding treatment I received, Taverna has earned a customer for life. Although your Pompano Beach location is much closer to my home, I will gladly continue servicing my vehicle there because I now have complete confidence in your organization. That trust is invaluable, and it was earned through your actions. Thank you again to General Manager Al, Service Director John, and everyone at Taverna Dodge Chrysler Jeep Ram. I will never forget what you did for me. Your kindness, professionalism, and commitment to customer satisfaction turned one of the most difficult experiences I’ve faced into one I’ll always remember with gratitude. I cannot recommend your dealership highly enough. More

I went to Taverna Plantation doubtful about the car buying process at large. However, the staff made me feel welcome and listened to my situation. When it was all said and done they found a good vehicl buying process at large. However, the staff made me feel welcome and listened to my situation. When it was all said and done they found a good vehicle that fit my transportation needs and budget. I highly recommend this dealership to anyone looking for a new or used vehicle. More

WOW - So pleasently surpried with the Lease price on the Wrangler 4Xe. Thought I would be in the $600 Sign and Drive, much less. Love the Jeep and the cool attitude of the folks at the dealership. I turned Wrangler 4Xe. Thought I would be in the $600 Sign and Drive, much less. Love the Jeep and the cool attitude of the folks at the dealership. I turned in my lease (also a Wrangler) and the guy who does the lease returns (grounding, I think is it is called) is so nice and friendly. Took care of everything for me. I will refer Taverna to all my friends and family. Thanks Taverna! More

The entire process was ridiculous. My daughter was moving to a different state for a new job, and we were buying her a pre owned Jeep Wrangler near end of month of April 2026. The sale My daughter was moving to a different state for a new job, and we were buying her a pre owned Jeep Wrangler near end of month of April 2026. The sales department only cared about getting the paperwork signed before end of month to achieve a sales target. The salesman was texting me at midnight on the last day of April begging me to sign papers while we were waiting for some minor paint damage to be repaired. The sales manager promised me a $200 check if I would sign before the repairs were completed. We had already waited 8 days for the paint repair. I reluctantly signed the closing paperwork, and the jeep took another week to finally take delivery (and now missing floor matts and the charging cable that was previously in the vehicle). I returned 3 times to get the charging cable and missing floor matt, and was told all 3 times that the $200 check had been mailed. The Service Manager Al assured me, shook my hand a said he had mailed the check. Of course that was a lie and now I can't get a return call from anyone. Do not do business with this dealer. They were the worst I have ever experienced. More

My daughter bought her first vehicle there and the experience was horrible. Every step of the process was poorly handled. At one point I told her to cancel the order, if they are not reliable now, how experience was horrible. Every step of the process was poorly handled. At one point I told her to cancel the order, if they are not reliable now, how will they be able to service your vehicle? When she finally received her jeep, they didn’t bring her tags so she could not drive it. We would never recommend this dealership. More

I bought a Jeep Renegade for my wife to be shipped to us. This is something we have done plenty of times in the past so we know how this whole process is supposed to work. The vehicle itself had some mino This is something we have done plenty of times in the past so we know how this whole process is supposed to work. The vehicle itself had some minor dings on it but otherwise everything seemed to check out in the videos they sent over. They kept talking about their "150 point vehicle inspection" aswell. This vehicle was clearly in a rear end collision at some point which was not disclosed to us. It is missing a tow hook, has no license plate lamps on a factory bumper?, and no tow hitch. On top of that we paid them asking price for the truck and included shipping etc. They refused to ship the vehicle. It took me 45 d40 something days to get the truck in my possession. I paid them to register it in California which they did not do, they took out the fitted plastic all weather matts from the backs eats and put in the cheap cloth ones. I was assured that I would recieve a refund of $1000 for the amount of time I spent waiting for the truck, arranging the shipping for them even though I paid them to do it. It was by far the worst dealer experience I have ever had and I have bought a lot of new and used cars over the years. More

I had a very disappointing experience with the Taverna Chrysler Dodge Jeep Ram Fiat, especially with the salesperson Malik. I paid for the car in full, upfront, and to this day it has not been delivered. Chrysler Dodge Jeep Ram Fiat, especially with the salesperson Malik. I paid for the car in full, upfront, and to this day it has not been delivered. The ETA they provided was not honored, and there has been no accountability. Every time I follow up, I’m told the car is “in service,” with no clear explanation or updated delivery date. The lack of transparency, commitment, and respect for the customer is extremely frustrating. I do not recommend doing business with them. More

Terrible communication. Shady deals. Low balled my trade in and sold me a Jeep that needs 4500 in repairs. This place needs to be closed down. Nobody deserves to be screwed Shady deals. Low balled my trade in and sold me a Jeep that needs 4500 in repairs. This place needs to be closed down. Nobody deserves to be screwed like this. More