Taverna Infiniti North Miami

I SHOULD HAVE FOLLOWED MY GUT WHEN I READ THE REVIEWS BEFORE I PURCHASED MY JEEP. THEY ALL ARE RIGHT. PLEASE DO NOT PURCHASE ANYTHING FROM THEM. THEY LIE, THEY DON'T RETURN CALLS, AND THEY WILL SELL YOU BEFORE I PURCHASED MY JEEP. THEY ALL ARE RIGHT. PLEASE DO NOT PURCHASE ANYTHING FROM THEM. THEY LIE, THEY DON'T RETURN CALLS, AND THEY WILL SELL YOU CRAP. I PURCHASED A 2021 JEEP GLADIATOR. IT TOOK THEM A MONTH TO DELIVER IT WITH NO DRIVE-OUT TAG AND AN EMPTY TANK. THE TRUCK WAS NASTY ON THE INSIDE. 1 WEEK AFTER I GOT THE VEHICAL THE BRAKES WENT OUT AND THEY WOULD NOT PAY FOR IT. THEY SAID IT WAS SAFE TO CONTINUE TO DRIVE. THE TIRE HAD 4 LONG SCREWS STUCK INSIDE AND TOP ALL THAT OFF THEY TOLD ME THEY FIXED ALL THE RECALLS....................THEY LIED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NEVER NEVER NEVER!!! HAVE I SEEN SUCH HORRIBLE CUSTOMER SERVICE THIS IS A BUYER BEWARE.......................YOU HAVE BEEN WARNED. NOW IF YOU LIKE BEING MISTREATED AND GIVING YOUR MONEY AWAY THIS IS YOUR PLACE. More

Relieved damaged car. Filed warranty refused to do anything. One year later out 8k cause its easier to self return then fix all they problems. Thanks for the crap car and Filed warranty refused to do anything. One year later out 8k cause its easier to self return then fix all they problems. Thanks for the crap car and bad credit from having to let them come get it More

These xxxxxxxx should get a letter from the FTC. Total rip off. All the other reviews are spot on. Don’t buy from these turds. Total rip off. All the other reviews are spot on. Don’t buy from these turds. More

This is the worse dealership I have ever dealt with. If I could give a minus rating I would. I purchased a new car from them and they never paid off my old car, nor would they ever return my many call If I could give a minus rating I would. I purchased a new car from them and they never paid off my old car, nor would they ever return my many calls about this. More

The "WORST" Dealership ever! !!!! Do not do business with them you will regret it. If I could give 0 stars I would. There customer service after sale is HORRIBLE.They will lie to !!!! Do not do business with them you will regret it. If I could give 0 stars I would. There customer service after sale is HORRIBLE.They will lie to make a sale. You will not get a call back and they will just put you on hold.PLEASE BEWARE More

North infinity Miami is the absolute worst dealer I've ever done business with. If you're looking to purchase a car from them, do your research. Look them on on the better business bureau first. Horrible ever done business with. If you're looking to purchase a car from them, do your research. Look them on on the better business bureau first. Horrible company!! More

I would rate this dealer at "0" stars if I could. I traded a vehicle over six weeks ago and they still have not paid off my trade. I have made several calls into customer service with very little res I traded a vehicle over six weeks ago and they still have not paid off my trade. I have made several calls into customer service with very little response. I used the customer service portal and still nothing. I asked multiple times to speak with General Manager and no response. More

I purchased a 2023 Polestar 2 from this Dealership from Yunior August of 2025 it is now February of 2026 and I still do not have my Hard Plate I was issued two paper plates, the second one was not legal be Yunior August of 2025 it is now February of 2026 and I still do not have my Hard Plate I was issued two paper plates, the second one was not legal because I was suppose to get my Hard Plate after the first temp tag, I have been calling since Oct 2025 I was told it was lost and I had to wait on my state, I made a call to Miami DMV and New Orleans DMV and was told my paperwork for my hard plate was never filed on top of the car being delivered with one key and a activity key that does not work so i cant even do updates on the car also the car was delivered with a cracked windshield a broken armrest and buffed out paint spots, I was told it would be fixed when I asked could they pick up the vehicle, once I agreed they started saying it was the transport truck and I had to contact them, Now I am being told to create a ticket when I had one ticket in they closed it without rectifying the situation they just transfer you hang up on you or ignore you, I don't understand how they are able to get away with defrauding this many people, seem like they do this to people who live out of town, I am devastated, I have a vehicle I am paying a note on and i cant get a brake tag or drive the vehicle because in the state of Louisiana the car is considered illegal and I can be arrested if caught driving More

I live out of state it's been 3WEEKS LATER since it was delivered to my home NO TEMP TAG!!! NO TITLE!!! It has to sit in my drive way I can't even drive it. When I called to discuss and resolve all I get delivered to my home NO TEMP TAG!!! NO TITLE!!! It has to sit in my drive way I can't even drive it. When I called to discuss and resolve all I get is put on hold hug up on sent to voicemail, hung sent to disconnected #s calling all day and night Still No response !!! I'm going to contact their local police department and see if there is any immediate action I can take from out of state. More

I recently purchased a car and had the pleasure of working with Andre Sierra. From start to finish, he made the entire process smooth and stress-free. What stood out most was his patience and willingn working with Andre Sierra. From start to finish, he made the entire process smooth and stress-free. What stood out most was his patience and willingness to listen—he never rushed me, and he took the time to answer every question thoroughly. As a woman shopper, I truly appreciated his transparency and respect. He explained each step clearly, provided honest information, and made sure I felt confident in my decisions. There was never any pressure, only genuine support. Another highlight was his responsiveness. Anytime I had a concern or needed clarification, he promptly returned my calls and followed up to ensure I was comfortable with the process. That level of attentiveness gave me peace of mind and showed how much he values his customers. Overall, Andre exceeded my expectations. He combined professionalism with genuine care, and I would highly recommend him to anyone looking for a trustworthy and reliable car buying experience. More