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Taylor Ford of Manteno

Manteno, IL

Overview
Employees
Reviews
Vehicles
4.8
1,429 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,430 reviews

May 31, 2025

I have been a longtime customer over 15 years. My latest new vehicle purchase was painless ,guick out the door as usual. Jim Steele is the best,can’t say enough about him. Also thanks to Tim both More

by ROJ0891
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

Check engine light came on over the Memorial Day weekend. I stopped Tuesday morning to see if they could check why, without an appointment, they took it in and fixed it right away. Don’t know if any other sh More

by Glearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto shop
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May 30, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno in Manteno, Illinois. We are happy to hear our service team was able to get you taken care of quickly, especially after a holiday weekend. We know how frustrating it can be when a check engine light comes on, and we are glad we could help without an appointment. We appreciate your trust in our team and hope to continue providing you with excellent service in the future.

May 27, 2025

They were thorough and alerted us to dangerous situation. They kept us informed and completed the work in a timely manner. More

by Ben and Diane H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team are top notch.
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May 28, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re glad to hear our team at Taylor Ford of Manteno in Manteno Illinois was able to keep you informed and take care of the issue quickly and thoroughly. Your safety is always our top priority, and we appreciate you trusting us with your vehicle. We look forward to seeing you again!

May 26, 2025

The service department is fabulous. They took care of me. Joe and Mike are great guys to work with. More

by KEVINKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service and Mike in service.
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May 27, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re thrilled to hear that you had a positive experience with our service department here at Taylor Ford of Manteno in Manteno Illinois. Joe and Mike will be glad to know they made a great impression. We truly appreciate your support and look forward to helping you again in the future!

May 21, 2025

Friendly, fast, reliable people. Easy to make an appointment. Enjoy the ride back home if it is going to take a while. More

by Glearn
Recommend Dealer
Yes
Employees Worked With
I forgot
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May 21, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a friendly and efficient experience at Taylor Ford of Manteno in Manteno Illinois. Our team works hard to make scheduling easy and service visits as convenient as possible, including offering a ride when needed. We appreciate your support and look forward to helping you again in the future!

May 18, 2025

Great salesperson, very helpful the manager was very friendly and tried his best to make me happy with my purchase, great experience. More

by RIVERBOATERS
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a great experience with our team here at Taylor Ford of Manteno in Manteno Illinois. It’s wonderful to know that your salesperson was helpful and that our manager made a strong effort to ensure you were happy with your purchase. We truly appreciate your support and look forward to serving you again in the future.

May 10, 2025

Second time dropping off for repairs for same issue. (AND with recall parts letters) Second time it’s not been fixed. Second time I’ve been charged for things that don’t qualify for the recalls and told More

by CG
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tucker is usually the one I’ve spoken with and seen.
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May 13, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. It is never our intention for a customer to leave feeling unsatisfied, especially after multiple visits. We want to make things right, and encourage you to reach out to our team at Taylor Ford of Manteno in Manteno Illinois so we can take a closer look and work toward a resolution. Please call us at (815) 468-6566 and ask to speak with a manager. We appreciate your business and the opportunity to address this properly.

May 10, 2025

Awsome help . Fixed my vehicle in a short time .would go back again for sure More

by pipefighter71181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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May 13, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear that you had an awesome experience and that our team was able to get your vehicle fixed quickly. We truly appreciate your support and look forward to helping you again in the future. Thanks again from all of us at Taylor Ford of Manteno in Manteno Illinois!

May 08, 2025

We drove from Tennessee to buy this car from Taylor Ford -- in large part due to the professionalism and personal attention provided by Ashlyn Villarreal. Who's Anthony Melia? I was rating ASHLYN!! More

by Nospam4mama
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Melia
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May 09, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review4! We’re glad to hear you had a positive experience with no sales pressure and that our team at Taylor Ford of Manteno in Manteno Illinois treated you fairly on your trade-in. We take pride in being transparent, helpful, and easy to work with. If there is anything else we can assist you with, please don’t hesitate to reach out.

May 07, 2025

Very good dealer. Treated us fairly on our trade in. There is no sales pressure. Answered all our questions . Good people to work with. More

by SMOKYDONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a positive experience with no sales pressure and that our team at Taylor Ford of Manteno in Manteno Illinois treated you fairly on your trade-in. We take pride in being transparent, helpful, and easy to work with. If there is anything else we can assist you with, please don’t hesitate to reach out.

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