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Crosswell Ford
Manteno, IL
1,747 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,747 reviews
April 29, 2026
I had such an amazing experience at Crosswell Ford. Jim truly went above and beyond to get me the exact car I wanted, even bringing it in from Kentucky. That meant so much to me and I’m incredibly grat Jim truly went above and beyond to get me the exact car I wanted, even bringing it in from Kentucky. That meant so much to me and I’m incredibly grateful for the effort he put in to make it happen. Miguel is a great salesman and made the entire process feel easy and stress-free. He handled everything from start to finish, answered all my questions, and made sure I was comfortable every step of the way. It also made it even more special being able to work with someone I’ve known—just made the whole experience that much better. I’ve worked really hard for this, so I couldn’t be happier with how everything turned out. Huge thank you to both of them! More
by Khloe17.kh
April 27, 2026
James and Nick was amazing. Thank you for all of your hardwork and dedication. We are loving our new vehicle Thank you for all of your hardwork and dedication. We are loving our new vehicle More
by rodforrest1984
April 27, 2026
Would highly recommend this dealership we are located over 2 hours away from them requested pictures and information on car Jim sent a lot of detailed pictures and information everything was how he descr over 2 hours away from them requested pictures and information on car Jim sent a lot of detailed pictures and information everything was how he described it the whole process was less than 3 hours including test drive More
by Sbat10
April 27, 2026
Miguel got me the car I always wanted a green edge, thank you very much Miguel! you very much Miguel! More
by Parkerdiana7
Employees Worked With
April 25, 2026
We had a great experience working with Miguel! From start to finish, he was patient, professional, and truly went above and beyond for us. We know we didn’t make things easy, there were a lot of m From start to finish, he was patient, professional, and truly went above and beyond for us. We know we didn’t make things easy, there were a lot of moving parts and questions, but he handled everything with such a positive attitude and never made us feel like a burden. What really stood out was his determination to help us accomplish something we honestly weren’t sure was possible. He stayed committed, worked through every detail with us, and made sure we understood each step along the way. I would recommend him to anyone! More
by Autumn
April 24, 2026
Dave found me the car I was looking for. He was very courteous and always returned calls & texts. THANK YOU! He was very courteous and always returned calls & texts. THANK YOU! More
by tervuren200
Employees Worked With
April 24, 2026
Very clean and felt very welcomed by everyone who I encountered. The people who helped me get my car who so understanding of my situation and made the process as smooth as possible! encountered. The people who helped me get my car who so understanding of my situation and made the process as smooth as possible! More
by Kali
April 23, 2026
What a pleasant experience buying my Explorer from Crosswell Ford. Jim Steele was fantastic to work with. He got me out the door as quickly as possible. I even enjoyed working with Tony the finance ma Crosswell Ford. Jim Steele was fantastic to work with. He got me out the door as quickly as possible. I even enjoyed working with Tony the finance manager. I felt comfortable throughout the whole process. More
by bucci67
April 22, 2026
They helped me with the process of buying a car the right away. Left me feeling good about my purchase away. Left me feeling good about my purchase More
by Brodyclutch12
Employees Worked With
April 22, 2026
Miguel did a great job getting me the vehicle I wanted, a nice black jeep wrangler nice black jeep wrangler More
by NAESELESTER
Employees Worked With
