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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
672 Reviews
Call Service Center (815) 270-8525

672 Reviews of Taylor Ford of Manteno - Service Center

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May 27, 2025

They were thorough and alerted us to dangerous situation. They kept us informed and completed the work in a timely manner. More

by Ben and Diane H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team are top notch.
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May 28, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re glad to hear our team at Taylor Ford of Manteno in Manteno Illinois was able to keep you informed and take care of the issue quickly and thoroughly. Your safety is always our top priority, and we appreciate you trusting us with your vehicle. We look forward to seeing you again!

May 26, 2025

The service department is fabulous. They took care of me. Joe and Mike are great guys to work with. More

by KEVINKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service and Mike in service.
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May 27, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re thrilled to hear that you had a positive experience with our service department here at Taylor Ford of Manteno in Manteno Illinois. Joe and Mike will be glad to know they made a great impression. We truly appreciate your support and look forward to helping you again in the future!

May 21, 2025

Friendly, fast, reliable people. Easy to make an appointment. Enjoy the ride back home if it is going to take a while. More

by Glearn
Recommend Dealer
Yes
Employees Worked With
I forgot
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May 21, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a friendly and efficient experience at Taylor Ford of Manteno in Manteno Illinois. Our team works hard to make scheduling easy and service visits as convenient as possible, including offering a ride when needed. We appreciate your support and look forward to helping you again in the future!

May 10, 2025

Second time dropping off for repairs for same issue. (AND with recall parts letters) Second time it’s not been fixed. Second time I’ve been charged for things that don’t qualify for the recalls and told More

by CG
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tucker is usually the one I’ve spoken with and seen.
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May 13, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. It is never our intention for a customer to leave feeling unsatisfied, especially after multiple visits. We want to make things right, and encourage you to reach out to our team at Taylor Ford of Manteno in Manteno Illinois so we can take a closer look and work toward a resolution. Please call us at (815) 468-6566 and ask to speak with a manager. We appreciate your business and the opportunity to address this properly.

May 10, 2025

Awsome help . Fixed my vehicle in a short time .would go back again for sure More

by pipefighter71181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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May 13, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear that you had an awesome experience and that our team was able to get your vehicle fixed quickly. We truly appreciate your support and look forward to helping you again in the future. Thanks again from all of us at Taylor Ford of Manteno in Manteno Illinois!

May 07, 2025

Very good dealer. Treated us fairly on our trade in. There is no sales pressure. Answered all our questions . Good people to work with. More

by SMOKYDONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a positive experience with no sales pressure and that our team at Taylor Ford of Manteno in Manteno Illinois treated you fairly on your trade-in. We take pride in being transparent, helpful, and easy to work with. If there is anything else we can assist you with, please don’t hesitate to reach out.

May 05, 2025

vezina5609@gmail. com Very nice kind considerate Everyone there at the mantino dealership was very nice Thank you More

by vezina5609
Recommend Dealer
Yes
Employees Worked With
Jim steel
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May 06, 2025 -

Taylor Ford of Manteno responded

Thank you for the kind words and for taking the time to leave a review. We are glad to hear that you had a positive experience with our team here at Taylor Ford of Manteno in Manteno Illinois. Your feedback means a lot to us and we appreciate your support. If you need anything in the future, we are always here to help.

May 01, 2025

Good They knew what they were doing and understand the warranty and made it work to my advantage More

by TB2434
Recommend Dealer
Yes
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May 02, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear our team at Taylor Ford of Manteno in Manteno Illinois was able to help you navigate your warranty and make it work in your favor. We appreciate your feedback and hope to continue providing you with excellent service in the future.

May 01, 2025

Very quick they knew what they were doing and were helpful Gave me a loaner car More

by TB2434
Recommend Dealer
Yes
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May 02, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We're glad to hear that your visit to Taylor Ford of Manteno in Manteno, Illinois was quick and efficient. It's great to know our team was helpful and able to get you into a loaner vehicle while your service was completed. We appreciate you choosing our dealership and look forward to helping you again in the future!

May 01, 2025

Quick and fast Great young man and cares about the customer service Great job Tucker More

by scbpasja8
Recommend Dealer
Yes
Employees Worked With
Tucker
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May 02, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We are glad to hear that Tucker provided quick and attentive service during your visit to Taylor Ford of Manteno in Manteno Illinois. Our team takes pride in delivering a positive experience, and we appreciate you recognizing Tucker’s dedication to customer care. We hope to see you again soon!

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