Taylor's Auto Max

Quick We had very limited time to select the vehicle and process the loan/transfer. Ron listened closely to what we were looking for an quickly pointed us We had very limited time to select the vehicle and process the loan/transfer. Ron listened closely to what we were looking for an quickly pointed us the the Dodge Ram 1500 that perfectly met our needs. No time wasted on trying to "up-sell" what we weren't interested in. He then ensured we were quickly processed through to the end of sale so I could make my next appointment. I like the fact that I got no "hard sell" and had a salesman actually get us what we wanted, not what they wanted us to buy. More

My First Vehicle Purchase! I bought my very first vehicle back in February of 2015. I did a little bit of shopping at a couple of different dealerships, but Princeton or "Mook" I bought my very first vehicle back in February of 2015. I did a little bit of shopping at a couple of different dealerships, but Princeton or "Mook" at Taylor's Auto Max was the most helpful person during my state of total confusion. Mook took the time to really listen to what I needed in a vehicle, and he showed me a few options. Then he took the time to share his thoughts about which vehicle was right for me. I couldn't be happier with my Buick, it was truly the right fit for me! I didn't even purchase the most expensive option. Thank you Mook for helping me find the Buick, its wonderful! More

Impressed Our salesman and everyone in the building was very welcoming and friendly when we arrived to look at vehicles. We were able to work out a deal on the Our salesman and everyone in the building was very welcoming and friendly when we arrived to look at vehicles. We were able to work out a deal on the vehicle after my husband and I were done working for the day which did result in finalizing everything after hours however both the salesman and finance officer never showed any signs of frustration for having to stay later. After the paperwork was signed and we were leaving with our vehicle it was discovered there was only one key and we discovered within 2 days of owning the vehicle about 3 chips in the windshield that we didn't see before. After a few phone calls we were able to negotiate the cost of a new key and fab and they replaced the windshield for free. Having these two issues resolved was very important to us and we appreciated the salesman and sales managers stepping up and taking the extra steps to ensure our happiness. My husband will be making a vehicle purchase in the next year and thanks to the service we received at Taylor's we will definitely be back. More

Outstanding As soon as we entered the dealership and asked for Jay Constantino, we were immediately assisted without any delays. Jay wasted no time in getting us As soon as we entered the dealership and asked for Jay Constantino, we were immediately assisted without any delays. Jay wasted no time in getting us behind the wheel of the vehicle we wanted to test drive. and also took care of having the Service Department look at our trade-in vehicle. Jay exuded exemplary customer service. During our test drive, Jay sat back and allowed my husband and I to enjoy the ride and immediately answered questions as they arose. He let the vehicle sell itself. Once our test drive was done, we immediately went into negotiations. This was the longest part of the entire process, however, Jay made it as easy and painless as possible. This is the second vehicle we have purchased from Taylor's Auto Max and I would come back again and have already let Jay know that our daughter is looking at a new vehicle later in the year and will be sending her his way. Thank you Jay for making our second visit to Taylor's Auto Max just as enjoyable as our first. Job well done. More

This deal was meant to be! I had been looking for a vehicle for a few months but the vehicle I wanted was not available in our area, and I really wasn't impressed with the ride I had been looking for a vehicle for a few months but the vehicle I wanted was not available in our area, and I really wasn't impressed with the ride after a test drive for the amount of money it cost. Then saw a Nissan murano at Walmart and really liked the style. On a whim that same day, I drove thru the Nissan dealership in town and saw the Juke. Gary walked up to me and was very informative and I was impressed with the car, it seemed perfect for me. Brought my husband, and we both test drove the car. He was impressed which was my stamp of approval. We sat down to deal and Gary went thru my options and came up with a screaming deal on a new 2014 Juke lease. We sealed the deal a couple days later as I had company coming over that evening. They had everything ready for me to sign, even though I changed the appointment to an earlier time. Gary also introduced me to the service department and Terry Taylor. Mark Taylor was also in the vicinity and Gary introduced me to him also. Everyone I dealt with impressed me with their friendliness and professionalism, especially Gary...thank you , Gary! More

Outstanding Customer Service My Auto Max experience started a little over three weeks ago when on a whim I stopped by to see what sort of inventory was available in the way of lar My Auto Max experience started a little over three weeks ago when on a whim I stopped by to see what sort of inventory was available in the way of larger SUV's. As I have been in the process of exploring these vehicles for a couple of years I had a pretty good idea of what I was looking for and my hackles tend to go up when someone tries to "change my mind." Up walked Ron Cooper and he was just so open, it was very easy to chat with him and really get him on board with my preferences. That first day he showed my a couple excellent candidate vehicles, I test drove one and after I left that day, he immediately followed up with information regarding each vehicle. As I know I just love to drive and was impressed by the inventory, I decided I needed another opinion so hauled my mother along for a couple of test drives-more to rein me in-and again Ron was very respectful of my mother and made her feel right at home. My third trip in to see Ron was pretty much to talk about the vehicle (2015 Chevy Tahoe) I decided to buy-the first vehicle I test drove. The following Monday I bought my new SUV. I feel I was treated fairly and Ron did his best to keep the deal equitable. This guy is definitely a go-getter in the nicest way! A real plus with Ron is that though he is very knowledgable, he doesn't pretend to know everything about every vehicle - and one of his go-to guys is Bob Anderson. When I went in to pick up my vehicle Ron arranged to have Bob go through the bells and whistles (it has tons!) with me-he has a very strong background with GMC/Chevy products-and yes, he knows his stuff -- also realizing that it's a lot of info to process, I've been invited back in a couple of weeks with questions. All of this is just a very long-winded way of saying that by pure chance I stopped by, was treated incredibly well by very pleasant, knowledgable people and am ver satisfied with the experience--I encourage anyone to be treated well. More

Rock Star Salesman Ron was kind, understanding and compassionate. Great customer service. I would recommend him to anyone. I would have liked more for my trade but th Ron was kind, understanding and compassionate. Great customer service. I would recommend him to anyone. I would have liked more for my trade but that isn't always possible. More

Hassle free buying! I have been half-hearted in my efforts to look for a newer car to replace my old model because of the hassle of car buying. When I found Jay Schabark I have been half-hearted in my efforts to look for a newer car to replace my old model because of the hassle of car buying. When I found Jay Schabarker at Taylor's, my worries were over! He guided me through the the steps with professionalism and knowledge. I feel so good about my purchase and all my concerns & worries are gone! I know I can count on Jay to answer any future questions and expertly deal with any problems that may come up. Thank you Jay for your great care! More

Great car buying experience. Everyone was very helpful and Jay Schabarker was awesome to deal with. He got me into the car I really needed and wanted. Recommended Thanks again! Everyone was very helpful and Jay Schabarker was awesome to deal with. He got me into the car I really needed and wanted. Recommended Thanks again! More

Such a great experience for a first time buyer! I would recommend anyone to come here and work with Ron on buying a car from Taylor's Auto Max! Great people that work here and treat you like family! I would recommend anyone to come here and work with Ron on buying a car from Taylor's Auto Max! Great people that work here and treat you like family! More