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Team Chevrolet of Swansboro
Swansboro, NC
22 Reviews
In Swansboro But We Serve Happy Customers from Jacksonville To Morehead City
At Team Swansboro, we understand that our Chevrolet dealership is nothing without you and our loyal shoppers. Your satisfaction is our No.1 priority, this is why we've centered our dealership experience to your needs. Here you get a stress-free, no-pressure visit to our small-town look and feel, everything we've do is to make you comfortable and feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Jacksonville to Morehead City and beyond.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 22 reviews
March 30, 2016
Sucked! 1.0 star rating 3/30/2016 This whole car buying experience was a mess. The salesman was Great in helping us find the right v 1.0 star rating 3/30/2016 This whole car buying experience was a mess. The salesman was Great in helping us find the right vehicle that we needed. We ended up purchasing a pre-owned 2015 traverse. The gauge cluster had a crack in it and the sales department agreed to fix it. We brought the vehicle in to get fixed. The service writer said it would take four hours. We were able to pick up the vehicle at the close of business with an extra 3,000 miles on it. Eventually, weeks later and after a more respectful service writer stepped in, was the issue resolved. The car detail had to be done twice because they just did the front of the SUV. We tossed around the idea of buying the extended lifetime warranty. We decided to buy it when the finance guy Brent, lowered the price to $2000. He said his cost was $1800. He also stated that he would sell it to us at a discounted rate because it was the end of the month and he needed to reach a certain number. Keep in mind, the sale took place on 12/31. We received a bill from the warranty company totaling $2,996. This amount was not the figure that was quoted to us. I had brought this to Brents attention but of course he had already made his sale and number for that month. He was a jerk and could care less. The dealership could not produce the warranty sales agreement and we were not given a copy. The warranty company states they do not have it on file and the dealership sends this information in online. Be Very careful when purchasing from this company, look over ALL paperwork and figures. Make sure you receive copies of all paperwork. I would even recommend recording your conversations with these people. In hindsight, Do Not Purchase from them!! More
by ak
Employees Worked With
Brent Cartwright Finance
Helpful June 07, 2011
I stopped by the dealership to check in on a used car. Wanted to see if I could trade in my current vehicle for a car on there lot. Saleman was very nice and helpful. The problem I had was they looked at Wanted to see if I could trade in my current vehicle for a car on there lot. Saleman was very nice and helpful. The problem I had was they looked at truck and took information down. Salesman called me about an hour later and needed me to bring truck back in for a test drive. I drove back to swansboro for the test drive. They said I owed alot on the trade and they gave me numbers on what I needed. The problem is I was told by the salesman that I would be called back the next day when he could talk to the finance manager. The issue is that when someone says that they will call a customer back then they should do that. Not just say well cant help him so why bother. A courtesy call would have been professional. More
by verdict12001
Employees Worked With
andre shulikov
