Team Dodge RAM Fiat of Myrtle Beach

I’m extremely disappointed with my experience with Team Ram of Myrtle Beach. I purchased a 2026 RAM 3500 DRW from them at the beginning of July. I live in North Carolina, and as part of the purchase, th Ram of Myrtle Beach. I purchased a 2026 RAM 3500 DRW from them at the beginning of July. I live in North Carolina, and as part of the purchase, the dealership was supposed to handle the paperwork necessary to transfer my existing NC license plate to the new truck. It is now September, my tags expire this month, and when I went to the NC license plate agency, I was told they have NO RECORD of the truck. I was informed that the dealership still needs to submit the required information, along with the taxes and fees they collected from me as part of the purchase. More than two months after purchasing the truck, I should not be standing at the license plate agency trying to figure out why my vehicle hasn't even been properly entered into the system. This is paperwork the dealership was paid to handle. What makes this even more frustrating is the complete lack of communication. I have called the dealership on multiple occasions and have also texted the person who handled my sale trying to get this resolved. No one will return my calls or respond to my texts. I shouldn't have to repeatedly chase down a dealership to get them to complete the paperwork associated with a vehicle they sold me. Unfortunately, that's not my only disappointment. After purchasing the truck, I discovered scratches and dents that appeared to have been covered up rather than properly disclosed and repaired. Now I'm left dealing with getting those issues corrected myself on this truck. Buying a 2026 RAM 3500 is a significant investment, and I expected much better follow-through, communication, and attention to detail. They were certainly responsive when they were selling me the truck. Unfortunately, my experience after the sale has been very different. Based on my experience, I would strongly encourage anyone considering purchasing from Team Ram of Myrtle Beach—especially an out-of-state buyer—to carefully inspect the vehicle and make sure all title, registration, tax, and plate paperwork is actually submitted and completed. My experience after the sale has been extremely disappointing. More

Thank You Gabrielle Landaeta (sales and Leasing consulant) and doug (sales manager) for a great purchase experience. consulant) and doug (sales manager) for a great purchase experience. More

If I could give this dealership a negative 10, I would do so without hesitation. It initially started off as a good experience, but then the lying / lack of return of phone calls, and just plain TOTAL unp do so without hesitation. It initially started off as a good experience, but then the lying / lack of return of phone calls, and just plain TOTAL unprofessionalism kicked in. I purchased a new truck on November 20th, 2025. I was told that I would receive my registration and new permanent tag, in about 2-3 weeks. Today is January 12th, and my truck sits in my driveway because the temporary registration has run out, and I cannot drive it legally. During this time frame, I have been told numerous lies from I did not send in the proper proof of residency, to you will receive it in a day or two. I have everything safely documented, and after asking for a return phone call since last Thursday January 8th on 5 different occasions, only to be ignored, I will be contacting an attorney, the Better Business Bureau and Dodge Corporate Headquarters tomorrow morning. I will also be getting my loan company involved and advise them of the situation, and that I will not be making payments for a vehicle that I cannot drive legally, and to take the situation and lack of payment up with my Attorney. I have a brand-new truck sitting in my driveway that I cannot drive legally due to the incompetence of this HORRIBLE DEALERSHIP. I have observed that the OWNER of this Dealership sometimes send reply comments on reviews. I would accept that with OPEN ARMS. Maybe He or She could help me out so I could actually drive my new truck, rather than having it sit in my driveway. If you can avoid this dealership, do yourself a favor and do so by any means. More

Service visit was very convenient in terms of time. Representatives were cordial and helpful with explaining and finding discounts. Representatives were cordial and helpful with explaining and finding discounts. More

Xavier Kelly , greeted me up arrival, was a gentleman, and professional, through the whole purchasing process. I purchased the vehicle, at the price , we negotiated at. I rate Xavier and my experience, a and professional, through the whole purchasing process. I purchased the vehicle, at the price , we negotiated at. I rate Xavier and my experience, a solid Ten!!! More

Tim Gleason was my service contact and he was amazing from start to finish !!!! Explained everything to me. Great commutation. I will be back !!! from start to finish !!!! Explained everything to me. Great commutation. I will be back !!! More