Team Dodge Ram of Myrtle Beach

BUYER WITH A LESSOR CREDIT SCORE...***BEWARE*** Don't learn it the hard way as I had to do this past week. Addy's Harbor Dodge Practices the crime of "SPOT DELIVERY" but they don't tell you that. I went learn it the hard way as I had to do this past week. Addy's Harbor Dodge Practices the crime of "SPOT DELIVERY" but they don't tell you that. I went in to see if I could be re-financed and trade my current vehicle in. Against my REPEATED desire to NOT see or test drive ANY car until I was assured of financing. My salesman Scott Howard and the SALES MANAGER MIKE HOWARD came to and said "we can not begin to get you approved until you drive the car we pulled around and tell us if you like it. Fine-I drove the car on the back road of the dealership and right back to park it. From there it was a whirlwind of "Hey-lookk at this deal we worked out for you"...You are all approved!(this is during a 4 hour visit at ADDY's. I asked 3 THREE of them if they were certain I was approved for this 2012 Dodge Avenger and how could that be possible I asked. All 3 which INCLUDES the RUDE, NO-EYE CONTACT-LYING FINANCE MANAGER CHRIS somebody who happens to be new there. I wonder what happened to the old manager, this guy certainly doesn't deserve the privillage to work with the public. This all began the afternoon of Jan 9, 2011 and ended last 1/15/2012 at 3:00 am when they sent a tow truck to tow the 2012 Dodge.Called police, police explained I didn't have any rights, EVEN THOUGH I HAVE A CONTRACT signed by the dealership with a %rate, paymet due date, amount due, etc. This is what they do to those of us less educated. It is called SPOT DELIVERY SCAM and guess what? The Dealership has rights that protect THEM if one tries to fight or prove it-WHICH I AM IN THE PROCESS OF ALL WEEK. ALL OF MY PAPERWORK AND MY CONTRACT ARE ALL BOGUS-IT'S AS IF THEY WROTE A BIG FAT CHECK ON AN ACCOUNT THAT DOESN'T EXIST. THEY DO THIS IN HOPES THAT THE BUYER WILL LIKE THE CAR SO MUCH THEY WILL DO WHAT EVER THE DEALERSHIP ASKS, THE NEXT DAY, OR TWO DAYS AFTER YOU HAVE THE CAR. IF YOU DON'T COMPLY, THEY DEMAND THE CAR TO BE RETURNED AND THEN THEY REPORTED IT STOLEN!! HA-i HAVE THE DANG KEY AND A SIGNED CONTRACT. I HAVE NO VEHICLE NOW. I AM CONTINUING TO FIGHT THIS AND PREVENT IT FROM HAPPENING TO ANOTHER INNOCENT CONSUMER. WHAT ABOUT MY RIGHTS? WHO IS MONITORING THE FRAUD, LIES, AND SCAMS GOING ON RAMPID AMOUNG CAR DEALERS. PLEASE-PLEASE-STAY AWAY FROM ADDY'S HARBOUR DODGE ON 502 CONWAY SC. IT SIMPLY IS NOT RIGHT,BBB, CONSUMER AFFAIRS, LOCAL NEWS CHANNELS ARE THE AVENUES I HAVE STARTED WITH TO INVESTIGATE THIS SCAM. I RETURN TO THE MAGISTRTES OFFICE TUESDAY TO GAIN DIRECTION THERE. IF ANYONE ELSE HAS EXPERIENCED THIS TYPE SITUATION, PLEASE POST A COMMENT. WISH ME LUCK, SOMEONE HAS TO DO SOMETHING AND I AM GOING TO TRY. More

Having traded in my 2010 Jonnery for a 2011 Durango I cancelled my extended warrenty on the jounery. The business person cancelling the contract told me I should receive my refund in six to eight weeks ( cancelled my extended warrenty on the jounery. The business person cancelling the contract told me I should receive my refund in six to eight weeks (T.H.). After nine weeks I stopped in to see if there was anything on my refund. T.H. was gone so I talked to E.B. who said I should see the refund in ten to twelve weeks. At the end of thirteen weeks I stopped at the dealership to see E.B. she was gone. I stood outside the business office about five to ten minutes and Mr. Steven Delaney came up to me and asked if he could help me. I told him I was looking for someone to help me on getting my warrenty refund. He said come into the office and how long have I been waiting. I told him it was week thirteen and he said you should have had it back by now. He called upstairs to find where it could be. After about five minutes of waiting he decided to go up and see where it was. After about eight to ten minutes he came back with the check in his hand. I was supprised because I thought I would be getting another stall story. I was happy the way he conducted business never using any negatives and listing to me as a customer with a problem. Please give him a gold star for great customer service. I guess that is why I keep coming back to Addy's. More

You have a very good F&I Manager/Office "Paper Work" completed in record time and explained well. She was informative, very beautiful, well spoken, focused and extremely knowledable and friendly. Work" completed in record time and explained well. She was informative, very beautiful, well spoken, focused and extremely knowledable and friendly. Nate was the first person out the door when we pulled in the lot, and he very wisely watched us, but didn't approach until he saw us turn and look toward the building. He has a GREAT sense of balance..............not TOO pushy, but doesn't LOSE you by being SO direct...........and definitely has a way of keeping you focused as far as the most efficient way to get information in order FIRST so that we are all on the same page in approaching the deal. I wish I could remember the personable man that came in second; I believe he might have been the used Car Sales Manager; or possibly in F&I...........can't remember his name either; he was very friendly; straight business............but honestly doesn't strike you as QUITE as 'sincere' as the others..........(aka....'typical' car dealer smile....) We were there for 3 1/2 hours.........TRYING to come to an agreement but for us completed the deal in a normal amount of time, serving us well. In the long run everyone was satisfied with the deal..........we drove away content with the deal, knowing we paid full 'fair' price for the new 2011 "Deep Cherry Red Crystal Pearl" Dakota Truck, but not minding because we were treated fairly on the trade we had. Please sing "praises" for your Office Lady AND Nate..............as they were superb and very important to closing this deal. Thank you ADDEY HARBOR Dodge for picking the RIGHT PEOPLE for your dealership...and Thank You for appreciating customers like ourselves!!! A GREAT DEAL for everyone!! More

These guys saved me alot of money, so much that I have taken it to another dealer. These bottom feeders refused to give me trade-in value for my car. I sat there for 2 hours waiting for a trade value with taken it to another dealer. These bottom feeders refused to give me trade-in value for my car. I sat there for 2 hours waiting for a trade value with no luck. I was told I had equity, but not how much. I was showed a truck similar to what I wanted, but it was wrong color, wrong gear ratio and without an option that I required. I guess that I had to commit to buying this truck BEFORE any prices would be disclosed They really expected me to buy a new truck without knowing my trade value, the sales price of the new truck or finance rates. The sales guy was not the problem, he is merely a filter. The sales manager, Mike, was really the pits! I have bought new trucks for my business about every three to four years for the past 30 years and I have never had an experience like this. Sorry, I am a small business that needs to know the budget and what my payments will be. This was my first attempt to purchase a Dodge product ever! And you can be sure my last. Dealers/management like this need to eliminated, it gives the auto industry more bad press. More

Buyer beware. They will not honor their so called warranty. The salesmen will lie to your face and they do not check their vehicles at all before placing them on the lot for sale. Under no circumstan warranty. The salesmen will lie to your face and they do not check their vehicles at all before placing them on the lot for sale. Under no circumstance go here please!! I purchased a vehicle that the salesman drove around and had lights lit on the dash. I tried to check what they meant but there was no manual in the dash. I was sure the lights were supposed to be on as no salesman at an actual Dodge dealer would knowingly lie and sell an unsafe vehicle, right? Ha. I looked it up when I got home and sure enough it said do not drive the vehicle but take it directly to the dealer. They supposedly fixed it[for 2 days] and it broke again, and again. Now they say its not covered under warranty[ this is because it will cost them actual $$ to fix it] More

First they tried to up the price on me, and thankfully I had a print out of the advertised price. Second, my paperwork for the car loan was screwed up and I had to go back numerous times. I still haven't re had a print out of the advertised price. Second, my paperwork for the car loan was screwed up and I had to go back numerous times. I still haven't received my tag. PLEASE stay away and save yourself a big headache. Terrible experience. More

I went to purchase a 2009 Dodge Charger from this location. The sales manager was not friendly, nor customer oriented. He gave me the impression that he was short on time, and didn't want my business location. The sales manager was not friendly, nor customer oriented. He gave me the impression that he was short on time, and didn't want my business. This location had the car I wanted, I had money in hand, and was ready to buy that day. However, the sales manager didn't have time to talk to me about the car. When I am about to put that kind of money down on a new car, I expect to know a little about the particular car I am buying. I felt that I was blown off. Needless to say, I took my business elsewhere. I'm glad I did. I'm very happy with my Dodge Charger I purchased in Hilton Head. If you need a Charger check out Rick Hendrick. Customer service is 100 times better than Addy's Harbor Dodge. More

I highly recommend Addy's Harbor Dodge! They are a very professional dealership & will treat you right! I will continue to buy from them for years to come & will recommend them to everyone who's car shopp professional dealership & will treat you right! I will continue to buy from them for years to come & will recommend them to everyone who's car shopping.<br> More