Team Ford Lincoln
Las Vegas, NV
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had first oil change done ,paid for synthetic $175. 00 found out they used regular oil! said I'd get 20% Vets discount and never did. DON'T GO THERE EVER! WORST DEALER IN MY 40 YEARS OF USING DEALE 00 found out they used regular oil! said I'd get 20% Vets discount and never did. DON'T GO THERE EVER! WORST DEALER IN MY 40 YEARS OF USING DEALERS More
My experience was very good with Team. I’ve bought several other SUV there over the last 13 years. I didn’t buy the first time I was there this round. My sales guy was Ben. Ben was ve I’ve bought several other SUV there over the last 13 years. I didn’t buy the first time I was there this round. My sales guy was Ben. Ben was very professional, patient and understanding. He promised no xx and I so appreciated it, the directness with patience was very refreshing. Ben was on top of things and was very responsive. It was a bit of a crazy nite, the nite I got my new car, but it was worth it. More
They get a Big Fat Zero from me! !!!! This place is unprofessional and not capable of accepting responsibility for their actions!!!! To put it in plain English they Suck!!!! Don’t tak !!!! This place is unprofessional and not capable of accepting responsibility for their actions!!!! To put it in plain English they Suck!!!! Don’t take your car here they only offer excuses!!!! They will not even work on the reason you brought your car in for. They will work on recalls First and that’s only if they have the parts but the real reason you brought your car in will be ignored until you pick it up and have a Real professional work on it!!!! The Manager Rachel is a liar and upholds the lies for her incompetent team to which she should not be leading she is very unprofessional!!! And she will hang up on you. Why… I am glad you asked she can’t handle the Truth!!! She must be programmed to lie!!!???? I’m confused isn’t she supposed to solve problems???? They didn’t train her for that???? Don’t take your car here!!!! Unless you just want to be abused…. Be Very Afraid!!!!! They are only out to make money off your car troubles!!!! More
Good deals on all 4 vehicles I bought from Team Ford over the past 13years. Good, reliable service from their service department too. I will continue to patronize Team Ford as long as their people and poli the past 13years. Good, reliable service from their service department too. I will continue to patronize Team Ford as long as their people and policies remain consumer friendly. More
Steven furgeson made the experience great when I came in for a maintenance visit. Helped me right away, he was Friendly and Approachable. Checked up on me on my wait, as well gave me a beverage coupon as we for a maintenance visit. Helped me right away, he was Friendly and Approachable. Checked up on me on my wait, as well gave me a beverage coupon as well. Gave me options when I came to waiting. Ended up just staying and fords lounge is clean and great. More
Overall, I was very pleased with the service I received from Team ford. I had a check engine light illuminated for the second time in just around two months. The diagnosis fee for a diesel engine is $350 from Team ford. I had a check engine light illuminated for the second time in just around two months. The diagnosis fee for a diesel engine is $350. So, I was not happy that this happened in only two months' time. But it turned out to be a different issue so.... $350 again. Yikes. I think the diagnosis fee is very high for diesels... but that's just the way it is these days. I particularly like the tracking method for customers. This is very handy. As a bonus, they were able to get my truck repaired the same day which made me very happy! Now, I just hope that pesky check engine light does not come back on any time soon!!! More
In regards to my recent repair at Team Ford Lincoln I could not have been more pleased. My service advisor Carla Dalba took control of the repair. Carla Dalba devised and implemented a plan to minimize could not have been more pleased. My service advisor Carla Dalba took control of the repair. Carla Dalba devised and implemented a plan to minimize my downtime of the vehicle and insure that I had a vehicle to drive for the amazingly short time that my vehicle was in the shop. Above and beyond that, Carla Dalba seemed to anticipate my every question about the repair. Carla is extremely knowledgeable and was very available to answer my questions and to update me on my vehicle repair. Carla Dalba is a true diamond in the auto repair industry. I can only hope that Carla Dalba receives the recognition and compensation that someone of that caliber deserves. Team Ford Lincoln with Carla Dalbas help provided me with the very best automotive repair experience that I have ever had. Tip of the hat to all! More