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Team Ford Lincoln

Las Vegas, NV

3.6
110 Reviews

5445 Drexel Road

Las Vegas, NV

89130

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Showing 110 reviews

May 29, 2023

They did a great job servicing my 2014 Ford Raptor. 102,000 miles and it still runs like new! Rachel and her staff took great care of me! Thank you! More

by Buckn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Headrick
May 15, 2023

When I arrived the associate ensure I understood what will take place. Management ensure I was taken care and a service completed in a short timé without spending my precious time. A business card for f More

by Bulua67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recalled names! All were great working that particular day!, Robert Angier
May 01, 2023

The people here are so nice and really care! This was my first service and things were quick done right and overall just great! Happy to be a ford owner! More

by jstarrv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie R, Chad Rankens, Oscar Bautista
April 19, 2023

parts could not get my order right. after 9 phone calls I just had to go down and corner a person Mike Fuller. who knew the problem but could never get around to calling me back to fix More

by Wesley WALTERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Fuller
April 17, 2023

Good customer service, very clean, professional employees, including the wonderful lady at the snack center. More

by SPANISH1979
Recommend Dealer
Yes
Employees Worked With
Ernesto
April 16, 2023

Required an appointment then took over 2 hours for just an oil change. Final price $100. Not worth the time or the money. More

by Nate40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
April 13, 2023

Sara went over and above for us. The service is awesome at Team Ford and Sara. More

by joseph_wienkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
April 03, 2023

Team Ford group do great work, everyone is very friendly, my service adviser ( Hunter) was very helpful and keep me updated as the work on my truck was being completed. More

by mjwhalen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Apr 06, 2023 -

Team Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Team Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2023

Your service department rates very poor. I was scheduled for a pickup/dropoff on my 2020 Escape for March 28th at 8 am. This had been scheduled for 2 weeks. I received a call at 4:00 tell More

by rlcompton59
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Austin Mchaney
Mar 30, 2023 -

Team Ford Lincoln responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (702) 395-5100 and we will do our best to make this better. We hope to hear from you soon.

Mar 31, 2023 -

rlcompton59 responded

I have tried calling and someone at your dealership was also supposed to give someone my name and number to call me and that hasn’t been done. So it does not seem like Team Ford cares about their customers.

March 13, 2023

Team Ford, Lincoln group has knowledgeable personnel who who try to achieve the highest quality service of your vehicle. More

by buffalosteve59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 17, 2023 -

Team Ford Lincoln responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!